# 17hats review (2026): is it worth $60 a month, billed yearly? > CRM and small business manager with invoicing, booking and texting Checked Nov 12, 2026 ยท graded Nov 12, 2026 by ToolGPA. 17hats is a client management system for small service businesses such as photographers, coaches and designers. It combines a CRM and lead forms with contracts, quotes, invoices, questionnaires, online scheduling, SMS texting and workflow automation. It is sold as a single plan billed monthly, yearly or every two years. - **Category:** CRM Software - **Made by:** 17hats - **Website:** https://17hats.com - **Runs on:** Web - **Who should skip it:** Pricey if you are solo: $60 a month is above most CRM tools. - **Facts last checked:** Nov 12, 2026 ## Pricing As of Nov 12, 2026, 17hats is a paid product with a free trial, starting at $60 per month, billed monthly ($600 billed yearly). - **Pricing model:** Free trial - **Free plan:** None. - **Free trial:** 7-day free trial with access to all features, no credit card required; the trial can be restarted once it ends. | Plan | Price | What you get | | --- | --- | --- | | Monthly | $60 per month, billed monthly | The one all-inclusive plan, billed every month. Bank connect costs $5 a month extra. | | Yearly | $600 per year | Same plan billed yearly, which works out to $50 a month. The page also shows a first-purchase price of $300. | | Bi-Yearly | $800 for 2 years, billed every two years | Same plan billed every two years, which works out to about $33 a month. The page also shows a first-purchase price of $400. | Read from https://17hats.com/pricing on Nov 12, 2026. Prices change, so confirm with 17hats before buying. ## Ways to pay less - **Yearly and two-year billing** (Annual discount): The pricing page lists $600 a year or $800 for two years, against $60 a month. Source: https://17hats.com/pricing - **50% off a first purchase** (Other savings): A sale on the pricing page shows a first yearly plan for $300 or a first two-year plan for $400, with no end date stated and a 30-day money-back guarantee. Source: https://17hats.com/pricing ## Key features - **Client and lead management:** Contacts, projects, tags and custom fields, with lead capture forms and an auto-responder for new leads. - **Contracts, quotes and invoices:** Documents with e-signature, payment schedules and saved cards, paid through Stripe or Square. - **Pipelines and workflows:** Visual pipelines and automated workflows that trigger tasks and emails across a client's journey. - **Online scheduling:** Clients pick a service, date and time, with Zoom links and payment at booking on the advanced version. - **SMS texting:** Text clients from inside the CRM, which the vendor lists as a built-in feature. - **Bookkeeping and reports:** Transaction categorizing plus sales tax, profit and loss, and receivables reports. ## Good for - Solo service businesses such as photographers, coaches and designers - Owners who want CRM, invoicing and scheduling in one subscription ## Worth knowing - The pricing page also shows a comparison grid with three older plan levels, which conflicts with the single plan shown above it; confirm the plan before buying. - Bank connect is an extra $5 a month, and extra users and brands are bought separately. - Payments run through Stripe or Square only. - The pricing page shows a 50% discount on a first yearly or two-year purchase, which is a sale banner and may change. ## ToolGPA grades **GPA: 2.4 out of 4**, graded Nov 12, 2026. 17hats is a CRM and business manager for small businesses with invoicing, contracts and booking. It costs $60 a month with no cheaper tier, and its own pricing page also shows older plan levels that conflict. - **Value for money: C.** $60 a month ($600 a year) sits in the dearer quarter of CRM tools, which start at $49, against a $25 middle. It is one price for the account. - **Free plan and trial: C.** A 7-day free trial with every feature and no card needed. No free plan after it. - **Features: B.** Client and lead management, contracts, quotes, invoices, pipelines, scheduling, SMS and bookkeeping. Nothing in the listing is missing from the job. - **Ease of use: C.** No store rating on record. Templates, pipelines and workflows have to be built. - **Platforms and integrations: B.** Web only, with Stripe, Square, QuickBooks, Zapier, Zoom and Google Calendar connections. These are ToolGPA's own grades. Graded from this listing, whose facts were read from 17hats's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews. ## Where it stands among CRM tools - 17hats's GPA of 2.4 is higher than 76 of the 116 other CRM tools we grade, and level with 22. - It stands best on features (B, above 70 of 116) and worst on ease of use (C, above 5). - Its paid plans start at $60 a month, against a middle price of $29 for the category: 67 of the 93 others that charge start lower. - On features, ease of use and platforms it scores 2.7 out of 4. 8 tools score higher and cost less. The category's chart of price against score: https://toolgpa.com/charts/crm ## Keep it, or make your own? **Keep it.** To replace 17hats you would be making connections to other products, each kept working as those products change. That is not a weekend's work, with an AI app builder or without one. It costs $720 a year. - You could make: Sales pipeline, invoicing, quotes and estimates, appointment booking and forms: an app builder makes these well. - You could not: Connections to other products, each kept working as those products change. - You could not: Texts to thousands of numbers, registered with the carriers. - You could not: People on the other end: coaches. No app builder makes those. - You could not: The depth: we grade its features B, which means it covers the whole job. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. ## Works with Stripe, Square, QuickBooks, Zapier, Zoom, Google Calendar, Apple Calendar, ShootProof **Tags:** Sales pipeline, Invoicing, Quotes and estimates, Workflow automation, Appointment booking, Forms, SMS marketing ## Alternatives - [Dubsado](https://toolgpa.com/tools/dubsado): Client management, contracts and invoicing for service businesses. [Compare](https://toolgpa.com/compare/17hats-vs-dubsado) - [HoneyBook](https://toolgpa.com/tools/honeybook): Client management, contracts and payments for independents. [Compare](https://toolgpa.com/compare/17hats-vs-honeybook) - [Studio Ninja](https://toolgpa.com/tools/studio-ninja): Studio management and CRM for photographers and videographers. [Compare](https://toolgpa.com/compare/17hats-vs-studio-ninja) - [Less Annoying CRM](https://toolgpa.com/tools/less-annoying-crm): Simple CRM for small businesses at one flat per-user price. [Compare](https://toolgpa.com/compare/17hats-vs-less-annoying-crm) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 12, 2026: - https://17hats.com/ - https://17hats.com/pricing - https://17hats.com/integrations Page: https://toolgpa.com/tools/17hats Listed by ToolGPA (toolgpa.com).