# Allworx review (2026): is it worth it? > VoIP phone systems and IP phones for small and mid-size offices Checked Nov 13, 2026 ยท graded Nov 13, 2026 by ToolGPA. Allworx sells VoIP phone systems as on-premises servers and as a hosted service called Connect Vx, along with its own IP desk phones. The company says its systems are designed and supported in Rochester, New York, and sold through reseller partners. - **Category:** Business Phone Systems - **Made by:** Allworx - **Website:** https://www.allworx.com - **Runs on:** iOS, Android - **Who should skip it:** Skip it if you want a posted price, as buyers are sent to resellers. - **Facts last checked:** Nov 13, 2026 ## Pricing Allworx's current pricing could not be confirmed from its own site. ## Key features - **Connect server models:** On-premises servers range from the Connect 320 and 324 for up to 20 users to the Connect 731 for up to 250 users and 60 concurrent external calls. - **Connect Vx hosted service:** A cloud version of the same system, paid monthly, running in redundant data centers; existing customers can trade in a server to move over. - **Allworx IP phones:** The company designs its own desk phones alongside the software, with a trade-in program for older hardware. - **Reach mobile app:** Extends the office phone to iOS and Android with presence, call transfer and parking, and Reach Link to keep calls up when the network changes. - **Call center and analytics:** Automatic call distribution, call analytics and multi-site support are listed as advanced software options. - **Voice conferencing:** A voice conferencing option is listed among its solutions. ## Good for - Offices that want an on-premises phone system installed by a reseller - Existing Allworx sites moving to a hosted version ## Worth knowing - No prices are published; the site points buyers to resellers and a contact page. - Several features need extra software license keys, as the product pages note. - The mobile app page names iOS and Android only. ## ToolGPA grades **GPA: 1.6 out of 4**, graded Nov 13, 2026. Allworx sells VoIP phone servers, its own desk phones and a hosted version called Connect Vx, all through resellers. No prices are published, and several features need extra license keys. - **Value for money: C.** No prices published, so it can't be placed against the category's $19 middle; the site points to resellers. - **Free plan and trial: F.** No free plan and no free trial is offered on the pages we read. - **Features: C.** Servers for 20 to 250 users, hosted Connect Vx, desk phones, call center and analytics. Several features need extra license keys. - **Ease of use: C.** No store rating on record, and the listing shows a reseller-installed system. - **Platforms and integrations: C.** Phones only for apps: the Reach mobile app covers iOS and Android, and Outlook is the one integration. These are ToolGPA's own grades. Graded from this listing, whose facts were read from Allworx's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. ## Where it stands among business phone systems - Allworx's GPA of 1.6 is higher than 7 of the 77 other business phone systems we grade, and level with 4. - It stands best on ease of use (C, above 11 of 77) and worst on free plan and trial (F, above 0). The category's chart of price against score: https://toolgpa.com/charts/business-phones ## Keep it, or make your own? **Keep it.** To replace Allworx you would be making phone numbers and calls carried over the phone network. That is not a weekend's work, with an AI app builder or without one. That makes this kind of software worth paying for, not this one in particular: 66 of the 77 other business phone systems grade higher. - You could make: Reports: an app builder makes this well. - You could not: Phone numbers and calls carried over the phone network. - You could not: A real app for iOS and Android. Something home-made would be a web page. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. ## Works with Microsoft Outlook **Tags:** Business phone line, Reports ## Alternatives - [Mitel](https://toolgpa.com/tools/mitel): Business phone systems, collaboration and contact center software. [Compare](https://toolgpa.com/compare/allworx-vs-mitel) - [Sangoma](https://toolgpa.com/tools/sangoma): Business phone system in cloud, hybrid and on-premises forms. [Compare](https://toolgpa.com/compare/allworx-vs-sangoma) - [Zultys](https://toolgpa.com/tools/zultys): Business phone system and contact center, cloud or on-site. [Compare](https://toolgpa.com/compare/allworx-vs-zultys) - [Yeastar](https://toolgpa.com/tools/yeastar): P-Series PBX in cloud, software or appliance editions. [Compare](https://toolgpa.com/compare/allworx-vs-yeastar) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 13, 2026: - https://www.allworx.com - https://www.allworx.com/about-us - https://www.allworx.com/voip-communication-systems - https://www.allworx.com/allworx-connect-vx - https://www.allworx.com/mobility Page: https://toolgpa.com/tools/allworx Listed by ToolGPA (toolgpa.com).