# Arrivy review (2026): is it worth $50 a month per user?

> Scheduling, dispatch and customer tracking for field crews

Checked Nov 13, 2026 · graded Nov 13, 2026 by ToolGPA.

Arrivy is an operations platform sold as the Arrivy Operations Cloud, with field service management, dock scheduling, sales ops and service ops applications. The field service product covers scheduling and dispatch, crew and customer tracking, quotes, digital forms and reporting. The Premium plan is priced per user with a three-user minimum, and larger plans are sold through sales.

- **Category:** Field Service Software
- **Made by:** Arrivy Inc. (since 2017)
- **Website:** https://www.arrivy.com
- **Runs on:** Web, iOS, Android
- **Who should skip it:** Tight if you are one or two people, as Premium needs at least 3 users.
- **Facts last checked:** Nov 13, 2026

## Pricing

As of Nov 13, 2026, Arrivy is a paid product with a free trial, starting at $50 per user / month, minimum 3 users (monthly toggle).

- **Pricing model:** Free trial
- **Free plan:** None.
- **Free trial:** 14-day free trial, no credit card required.

| Plan | Price | What you get |
| --- | --- | --- |
| Premium | $50 per user / month, billed monthly | Field service plan with a 3-user minimum: digital forms, route planning, advanced reporting and one advanced integration. Annual price is quoted. |
| Enterprise | Custom | Tailored plan adding custom integrations, API access, webhook support and dedicated product support; contact sales. |

Read from https://www.arrivy.com/pricing/ on Nov 13, 2026. Prices change, so confirm with Arrivy before buying.

## Ways to pay less

- **20% off the first 3 months for new customers** (Other savings): New customers who attend a demo by Nov 15, 2026 and sign up by Nov 30, 2026 get 20% off monthly plans for 3 months; annual plans get 20% off year one and 50% off onboarding. Source: https://www.arrivy.com/about-us/

## Key features

- **Scheduling and dispatch:** Jobs are scheduled and crews assigned with live visibility into task progress, with map views, groups by location and linked tasks for multi-step jobs.
- **Customer tracking and notifications:** Customers see live crew tracking and automated updates, with SMS and email notifications and a white-label option on the customer experience.
- **Mobile crew app:** Crews update tasks with notes, photos, voice annotations and digital forms, and open job addresses in Google Maps, Waze or Apple Maps.
- **AI TalkThrough and SAL AI:** A technician talks through a site and takes photos, and the SAL AI assistant turns it into a structured report with live captions and translation.
- **Quotes and reviews:** Quotes and work orders sit alongside automatic review requests after completed jobs, including to social review channels.
- **Other operations products:** Separate platforms cover dock scheduling for carrier arrivals, sales ops for routing field reps, and service ops for multi-step work.

## Good for

- Moving, installation, delivery and construction crews that send customers arrival updates
- Teams that run scheduled visits and want customers to track the crew
- Warehouses that also need dock appointment scheduling

## Worth knowing

- Premium needs at least 3 users; the annual price shows as contact us, so only the monthly rate is public.
- Custom integrations, API access and webhook support are listed on Enterprise, which has no published price.
- Dock scheduling, sales ops and service ops plans are quoted through sales.
- Premium includes only one advanced integration.

## ToolGPA grades

**GPA: 2.2 out of 4**, graded Nov 13, 2026. Arrivy handles scheduling, dispatch and live customer tracking for field crews, on iOS and Android as well as the web. Premium is $50 a user with a 3-user minimum, only one advanced integration is included, and the API is on an unpriced Enterprise plan.

- **Value for money: C.** $50 a user a month, billed monthly with 3 users minimum, the middle of what field service charges. The annual price is quoted.
- **Free plan and trial: C.** 14-day trial with no card needed. There is no free plan.
- **Features: C.** Scheduling, dispatch, tracking, forms, quotes and reports. Premium has one advanced integration, and API and webhooks are Enterprise.
- **Ease of use: C.** No store rating on record, and dispatch and forms take setting up.
- **Platforms and integrations: B.** Web, iOS and Android with HubSpot, Salesforce, Samsara, Xero and more. No desktop app, and the API is Enterprise only.

These are ToolGPA's own grades. Graded from this listing, whose facts were read from Arrivy's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews.

## Where it stands among field service apps

- Arrivy's GPA of 2.2 is higher than 55 of the 87 other field service apps we grade, and level with 12.
- It stands best on platforms and integrations (B, above 7 of 87) and worst on features (C, above 1).
- Its paid plans start at $50 a month for each person, against a middle price of $50 for the category: 25 of the 53 others that charge start lower.
- On features, ease of use and platforms it scores 2.3 out of 4. 7 tools score higher and cost less.

The category's chart of price against score: https://toolgpa.com/charts/field-service

## Keep it, or make your own?

**Keep it.** The plain part of Arrivy you could make: job scheduling, quotes and estimates, forms, review collection and reports. What surrounds it you could not. The 4 things listed below take a company, not a weekend. It costs $600 a year.

- You could make: Job scheduling, quotes and estimates, forms, review collection and reports: an app builder makes these well.
- You could not: A real app for iOS and Android. Something home-made would be a web page.
- You could not: It is priced for each person, which means accounts and billing for a team.
- You could not: It plugs into other products, HubSpot, Salesforce and Samsara among them, and has an API.
- You could not: AI features, unless you pay a model provider for each request yourself.

A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it.

## Works with

HubSpot, Salesforce, Samsara, CompanyCam, Xero, Square, Zoho, Pipedrive

**Tags:** Job scheduling, Quotes and estimates, Forms, Review collection, Reports, Public API, AI features

## Alternatives

- [Skedulo](https://toolgpa.com/tools/skedulo): Scheduling and mobile platform for field visits and shift work. [Compare](https://toolgpa.com/compare/arrivy-vs-skedulo)
- [Synchroteam](https://toolgpa.com/tools/synchroteam): Per-user field service software with route optimization. [Compare](https://toolgpa.com/compare/arrivy-vs-synchroteam)
- [BigChange](https://toolgpa.com/tools/bigchange): Job management and fleet tracking for UK field service firms. [Compare](https://toolgpa.com/compare/arrivy-vs-bigchange)
- [OptimoRoute](https://toolgpa.com/tools/optimoroute): Route planning and driver tracking for delivery and field crews. [Compare](https://toolgpa.com/compare/arrivy-vs-optimoroute)
- [SmartMoving](https://toolgpa.com/tools/smartmoving): Sales, dispatch and storage software for moving companies. [Compare](https://toolgpa.com/compare/arrivy-vs-smartmoving)

## Sources

The prices, plans, platforms and features above were read from these pages on Nov 13, 2026:

- https://www.arrivy.com/pricing/
- https://www.arrivy.com/
- https://www.arrivy.com/about-us/

Page: https://toolgpa.com/tools/arrivy
Listed by ToolGPA (toolgpa.com).
