# Bazaarvoice review (2026): is it worth it? > Ratings, reviews and shopper content for brands and retailers Checked Nov 12, 2026 ยท graded Nov 12, 2026 by ToolGPA. Bazaarvoice is a user-generated content platform for brands and retailers, headquartered in Austin, Texas. Its portfolio is split into Source, Display and Amplify: collecting ratings, reviews, photos and video, showing them on product pages and galleries, and distributing them to a network of retailers. Every product is priced to the customer, with no published figures. - **Category:** Customer Review Tools - **Made by:** Bazaarvoice - **Website:** https://www.bazaarvoice.com/ - **Runs on:** Web - **Who should skip it:** Skip it if you want to see prices first, because every product says 'Customized to your needs'. - **Facts last checked:** Nov 12, 2026 ## Pricing Bazaarvoice's current pricing could not be confirmed from its own site. ## Key features - **Ratings and reviews:** Review submission forms, request emails, customizable templates, product catalog management and translated content are included in every Ratings & Reviews package. - **Package tiers:** Ratings & Reviews comes as Essentials, Advanced and Enterprise. Questions and answers and text message collection start at Advanced, while APIs, mobile SDKs and retail syndication are Enterprise. - **Social commerce galleries:** Photo and video galleries with product tagging, with shoppable media, Instagram sourcing and rights detection in higher packages. - **Retail syndication network:** Reviews can be shared to a network the vendor puts at 2,300+ retailers and platforms, a feature of the Enterprise package. - **Sampling and creator marketing:** Sampling campaigns draw on the Influenster community of 9M+ product enthusiasts, and creator marketing and ambassador programs are sold separately. - **Insights and reports:** UGC program insights and conversion reports come with Ratings & Reviews, and a separate product reports on sentiment, advocates and competitors across the network. ## Good for - Large brands that want their reviews to appear on many retailer sites - Retailers that need moderation, localization and APIs - Teams that also want sampling and creator content in the same program ## Worth knowing - No prices are published: every product on the pricing page says 'Customized to your needs'. - Questions and answers need Advanced or above, and text message collection also needs Advanced; APIs, mobile SDKs and retail syndication need Enterprise. - Sampling, creator marketing, ambassadors, insights and the AI product are separate offerings, not part of the Ratings & Reviews packages. - The comparison table lists AI-powered insights for Enterprise as rolling out around August 2026. ## ToolGPA grades **GPA: 2.0 out of 4**, graded Nov 12, 2026. Bazaarvoice is a ratings and reviews platform for brands and retailers, with a network that syndicates reviews to retail sites. No prices are published, several features sit on higher packages, and it is sold through sales rather than signed up for. - **Value for money: C.** No prices are published: every product on the pricing page says 'Customized to your needs'. That puts it in the middle by default, with nothing to compare. - **Free plan and trial: F.** No free plan or trial is listed, so nothing is free. - **Features: B.** Ratings and reviews, Q&A, social galleries, a retail syndication network and reports. Q&A and text-message collection need Advanced, and APIs, SDKs and syndication need Enterprise. - **Ease of use: C.** No store rating on record. It is sold through a sales process and set up with the vendor. - **Platforms and integrations: B.** Web, with Shopify and Instagram integrations and APIs and mobile SDKs on Enterprise. No desktop or phone app. These are ToolGPA's own grades. Graded from this listing, whose facts were read from Bazaarvoice's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews. ## Where it stands among customer review tools - Bazaarvoice's GPA of 2.0 is higher than 6 of the 34 other customer review tools we grade, and level with 7. - It stands best on features (B, above 14 of 34) and worst on free plan and trial (F, above 0). The category's chart of price against score: https://toolgpa.com/charts/reviews ## Keep it, or make your own? **Keep it.** The plain part of Bazaarvoice you could make: review collection and reports. What surrounds it you could not. The 3 things listed below take a company, not a weekend. That makes this kind of software worth paying for, not this one in particular: 21 of the 34 other customer review tools grade higher. - You could make: Review collection and reports: an app builder makes these well. - You could not: It plugs into other products, Shopify and Instagram among them, and has an API. - You could not: AI features, unless you pay a model provider for each request yourself. - You could not: The depth: we grade its features B, which means it covers the whole job. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. ## Works with Shopify, Instagram **Tags:** Review collection, Reports, Public API, AI features ## Alternatives - [PowerReviews](https://toolgpa.com/tools/powerreviews): Ratings, reviews and UGC syndication for brands and retailers. [Compare](https://toolgpa.com/compare/bazaarvoice-vs-powerreviews) - [Yotpo](https://toolgpa.com/tools/yotpo): Product reviews, photo UGC and loyalty for online stores. [Compare](https://toolgpa.com/compare/bazaarvoice-vs-yotpo) - [Feefo](https://toolgpa.com/tools/feefo): Verified customer reviews for products and services. [Compare](https://toolgpa.com/compare/bazaarvoice-vs-feefo) - [Trustpilot](https://toolgpa.com/tools/trustpilot): Business reviews on Trustpilot's public site, with paid invite plans. [Compare](https://toolgpa.com/compare/bazaarvoice-vs-trustpilot) - [REVIEWS.io](https://toolgpa.com/tools/reviews-io): Product and company reviews for online stores, priced by invites. [Compare](https://toolgpa.com/compare/bazaarvoice-vs-reviews-io) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 12, 2026: - https://www.bazaarvoice.com/pricing - https://www.bazaarvoice.com/ - https://www.bazaarvoice.com/company Page: https://toolgpa.com/tools/bazaarvoice Listed by ToolGPA (toolgpa.com).