# BigChange review (2026): is it worth it? > Job management and fleet tracking for UK field service firms Checked Nov 13, 2026 ยท graded Nov 13, 2026 by ToolGPA. BigChange is a job management platform for field service businesses such as plumbing and heating, facilities management, drainage, fire and security, and equipment hire. It joins scheduling, quoting, invoicing, mobile worksheets and vehicle tracking in one system. It is headquartered in the UK, and its pricing page lists no prices. - **Category:** Field Service Software - **Made by:** BigChange (since 2013) - **Website:** https://www.bigchange.com - **Runs on:** Web - **Who should skip it:** Not for you if you are outside the UK, as the pages are written for UK businesses. - **Facts last checked:** Nov 13, 2026 ## Pricing BigChange's current pricing could not be confirmed from its own site. ## Key features - **Job scheduling and CRM:** Schedule jobs for the workforce and keep a view of each customer, site and contract, with call handling and sales opportunities in one place. - **Quotes and invoicing:** Customers can accept quotes online, invoices are raised from jobs, and invoices push to Xero. Integrated payments are also listed. - **Fleet tracking and vehicle checks:** Live fleet tracking, electronic walk-around checks and driver behavior reports such as speeding and harsh braking. - **Digital worksheets and proof of service:** Engineers get jobs digitally with job histories, step-by-step worksheets, risk assessments, photos and signatures. - **Customer portal and reminders:** Customers can request jobs and download job cards, and receive ETAs, booking confirmations and service reminders. - **AI office assistant:** Turns emails and photos into draft jobs, customers and quotes for the office team to approve. ## Good for - UK service and maintenance firms that also run a vehicle fleet - Contractors who want quoting, jobs and invoicing in one system ## Worth knowing - The pricing page publishes no prices; it offers a demo instead. - The vendor is based in Leeds, UK, and its pages are written for UK businesses. - Hardware such as rugged tablets, smartphones and fuel cards is sold alongside the software. ## ToolGPA grades **GPA: 2.0 out of 4**, graded Nov 13, 2026. BigChange combines job scheduling, a CRM, quotes, invoicing and fleet tracking, written for UK businesses. The pricing page shows no prices and offers a demo, and rugged tablets and fuel cards are sold alongside the software. - **Value for money: C.** The pricing page publishes no prices and offers a demo. - **Free plan and trial: F.** No free plan and no trial on the listing. - **Features: B.** Scheduling, CRM, quotes, invoicing, fleet tracking, worksheets and a customer portal cover the job. - **Ease of use: C.** No store rating on record. Engineers' worksheets and customer records need setting up. - **Platforms and integrations: B.** Web with a digital job app for engineers, plus Xero, Sage and Microsoft Word. These are ToolGPA's own grades. Graded from this listing, whose facts were read from BigChange's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. ## Where it stands among field service apps - BigChange's GPA of 2.0 is higher than 31 of the 87 other field service apps we grade, and level with 23. - It stands best on features (B, above 55 of 87) and worst on free plan and trial (F, above 0). The category's chart of price against score: https://toolgpa.com/charts/field-service ## Keep it, or make your own? **Keep it.** The plain part of BigChange you could make: job scheduling, quotes and estimates, invoicing and reports. What surrounds it you could not. The 4 things listed below take a company, not a weekend. - You could make: Job scheduling, quotes and estimates, invoicing and reports: an app builder makes these well. - You could not: Clocking in from a phone, checked against where and when. - You could not: It plugs into other products, Xero, Sage and Microsoft Word among them, and has an API. - You could not: AI features, unless you pay a model provider for each request yourself. - You could not: The depth: we grade its features B, which means it covers the whole job. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. ## Works with Xero, Sage, Microsoft Word **Tags:** Job scheduling, Quotes and estimates, Invoicing, Time clock, Reports, AI features, Public API ## Alternatives - [Commusoft](https://toolgpa.com/tools/commusoft): Job management software for trades businesses with 6 or more staff. [Compare](https://toolgpa.com/compare/bigchange-vs-commusoft) - [Joblogic](https://toolgpa.com/tools/joblogic): Job management and compliance software for UK service contractors. [Compare](https://toolgpa.com/compare/bigchange-vs-joblogic) - [ServiceTitan](https://toolgpa.com/tools/servicetitan): Field service platform for residential and commercial trades. [Compare](https://toolgpa.com/compare/bigchange-vs-servicetitan) - [FieldEdge](https://toolgpa.com/tools/fieldedge): Field service software for HVAC, plumbing and electrical contractors. [Compare](https://toolgpa.com/compare/bigchange-vs-fieldedge) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 13, 2026: - https://www.bigchange.com/pricing - https://www.bigchange.com/features - https://www.bigchange.com/features/integrations - https://www.bigchange.com/about-us Page: https://toolgpa.com/tools/bigchange Listed by ToolGPA (toolgpa.com).