# Bigcontacts review (2026): is the free plan enough? > Contact-based CRM with a free plan and a flat per-contact price Checked Nov 13, 2026 ยท graded Nov 13, 2026 by ToolGPA. BIGContacts, sold by ProProfs, is a small-business CRM for contacts, activities, sales opportunities and email campaigns. A free plan covers one user and up to 100 contacts, and the Business plan has unlimited users and is priced by the number of contacts stored. - **Category:** CRM Software - **Made by:** ProProfs - **Website:** https://www.bigcontacts.com - **Runs on:** Web - **Who should skip it:** Tight if you stay free: 100 contacts and one user. - **Facts last checked:** Nov 13, 2026 ## Pricing As of Nov 13, 2026, Bigcontacts has a free plan, and paid plans start at $9.99 per month per 1,000 contacts, billed annually ($19.99 billed monthly). - **Pricing model:** Free plan - **Free plan:** Free plan for one user with up to 100 contacts and the premium features. - **Free trial:** None listed. | Plan | Price | What you get | | --- | --- | --- | | Free | $0 | Single user, up to 100 contacts, no expiry. | | Business | $9.99 per 1,000 contacts / month, 2,000 min, billed yearly ($19.99 monthly) | Unlimited users, teams, lists and storage. Price rises with contact count; 20,000+ contacts are quoted on request. | Read from https://www.bigcontacts.com/pricing/ on Nov 13, 2026. Prices change, so confirm with Bigcontacts before buying. ## Ways to pay less - **Yearly billing at half the monthly rate** (Annual discount): The pricing page shows annual billing at $9.99 per month per 1,000 contacts against $19.99 billed monthly, and says to save up to 50%. Source: https://www.bigcontacts.com/pricing/ ## Key features - **Contact management:** Contacts, lists, tags and custom fields, with unlimited storage and unlimited users on the Business plan. - **Sales pipeline:** Opportunities tracked by stage in Kanban or list view, with a pipeline whose stages and fields can be customized. - **Email marketing:** Email to individuals or filtered lists, automated sequences, static and dynamic campaign lists, and open and click analytics. - **Workflows and tasks:** Tasks, reminders and workflows with pre-defined steps, plus a two-way task sync with Microsoft Outlook. - **Reports and AI summaries:** Over 100 built-in reports and a custom builder, with AI-powered dashboards and import summaries. ## Good for - Solo users who can stay within 100 contacts on the free plan - Small teams that want unlimited seats priced by contacts - Teams that email their contact lists from the CRM ## Worth knowing - Business pricing follows contact count and starts at a 2,000-contact minimum; the page does not show a price table by tier. - The page shows $9.99 beside a crossed-out $19.99 with a 'buy before' date, and the structured data lists $19.99 as monthly and $119.88 as annual. - Support by email, phone and live chat with a dedicated success manager is described under the Business plan. ## ToolGPA grades **GPA: 2.2 out of 4**, graded Nov 13, 2026. BIGContacts is a contact-based CRM with a pipeline, email marketing, workflows and reports, free for one user up to 100 contacts. The paid plan starts at 2,000 contacts, so a very small list still costs about $20 a month, and the pricing page is not clear about how the $9.99 and $19.99 figures fit together. - **Value for money: C.** $9.99 per 1,000 contacts a month on yearly billing with a 2,000-contact floor, so about $20 a month. That is between the category's cheaper quarter at $15 and its middle at $29, and the price grows with your list. - **Free plan and trial: C.** A free plan for one user and 100 contacts, with no expiry. That is a cap you will reach with any real list, and a second user means paying. - **Features: C.** Contacts, a sales pipeline, email marketing, workflows and tasks, and reports with AI summaries. It lists no phone app, and 20,000-plus contacts are quoted on request. - **Ease of use: C.** No store rating on record. You build your lists, pipeline stages and workflows before it earns its keep. - **Platforms and integrations: B.** Web only, with QuickBooks, Outlook, Zapier and Google Calendar. No desktop or phone app is listed. These are ToolGPA's own grades. Graded from this listing, whose facts were read from BIGContacts's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. ## Where it stands among CRM tools - Bigcontacts's GPA of 2.2 is higher than 50 of the 116 other CRM tools we grade, and level with 25. - It stands best on platforms and integrations (B, above 24 of 116) and worst on features (C, above 1). - Its paid plans start at $9.99 a month, against a middle price of $29 for the category: 10 of the 93 others that charge start lower. - On features, ease of use and platforms it scores 2.3 out of 4. 6 tools score higher and cost less. The category's chart of price against score: https://toolgpa.com/charts/crm ## Keep it, or make your own? **Keep it.** To replace Bigcontacts you would be making newsletters sent to thousands of people that still reach the inbox. That is not a weekend's work, with an AI app builder or without one. It costs $119.88 a year. - You could make: Sales pipeline, kanban boards, forms and reports: an app builder makes these well. - You could not: Newsletters sent to thousands of people that still reach the inbox. - You could not: Connections to other products, each kept working as those products change. - You could not: AI features, unless you pay a model provider for each request yourself. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. ## Works with QuickBooks, Microsoft Outlook, Zapier, Google Calendar, Skype **Tags:** Sales pipeline, Email campaigns, Workflow automation, Kanban boards, Forms, Reports, AI features ## Alternatives - [Less Annoying CRM](https://toolgpa.com/tools/less-annoying-crm): Simple CRM for small businesses at one flat per-user price. [Compare](https://toolgpa.com/compare/bigcontacts-vs-less-annoying-crm) - [Capsule CRM](https://toolgpa.com/tools/capsule-crm): Small-business CRM for contacts, sales pipelines and projects. [Compare](https://toolgpa.com/compare/bigcontacts-vs-capsule-crm) - [OnePageCRM](https://toolgpa.com/tools/onepagecrm): Action-focused sales CRM for small businesses. [Compare](https://toolgpa.com/compare/bigcontacts-vs-onepagecrm) - [Nimble](https://toolgpa.com/tools/nimble): Relationship CRM with contact enrichment and a browser extension. [Compare](https://toolgpa.com/compare/bigcontacts-vs-nimble) - [Insightly](https://toolgpa.com/tools/insightly): CRM with built-in project management for after the sale. [Compare](https://toolgpa.com/compare/bigcontacts-vs-insightly) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 13, 2026: - https://www.bigcontacts.com/pricing/ - https://www.bigcontacts.com/ Page: https://toolgpa.com/tools/bigcontacts Listed by ToolGPA (toolgpa.com).