# Bitrix24

> Flat-priced CRM with tasks, chat, video calls and a site builder

Bitrix24 is an online workspace with a CRM at its center, surrounded by task and project management, chat and video calls, a website builder, HR tools and the CoPilot AI assistant. Paid plans charge a flat rate for the whole organization up to a user limit instead of a per-user fee. It is offered as a cloud service and as an on-premise edition hosted on your own server.

- **Category:** CRM Software
- **Made by:** Alaio (since 2012)
- **Website:** https://www.bitrix24.com
- **Runs on:** Web, macOS, Windows, Linux, iOS, Android
- **Facts last checked:** Oct 5, 2026

## Pricing

Bitrix24 has a free plan. Paid plans start at $49 per organization / month for 5 users, billed annually ($69 billed monthly).

- **Pricing model:** Free plan
- **Free plan:** Free plan for unlimited users with 5 GB of storage: basic CRM (deals, contacts) with one pipeline, tasks with Kanban and Gantt views, shared calendars, and chat and video calls.
- **Free trial:** 15-day free trial of most higher-tier features, no credit card required.

| Plan | Price | What you get |
| --- | --- | --- |
| Free | $0 | 5 GB of storage with basic CRM (deals, contacts), tasks with Kanban and Gantt, shared calendars, and chat and video calls. |
| Basic | $49 per organization / month, billed annually ($69 billed monthly) | Includes 5 users and 24 GB: sales pipelines, recurring deals, online payments, and email, WhatsApp and telephony integration. |
| Standard | $99 per organization / month, billed annually ($144 billed monthly) | Includes 50 users and 100 GB: unlimited leads, invoices and estimates, web form designer, e-signature and unlimited projects. |
| Professional | $199 per organization / month, billed annually ($289 billed monthly) | Includes 100 users and 1 TB: sales automation, email marketing, booking, analytics and reporting, task time tracking and RPA. |
| Enterprise | $399 per organization / month, billed annually ($579 billed monthly) | Starts at 250 users and 3 TB and scales to 10,000 users: branch accounts, Active Directory integration and custom branding. |

Read from https://www.bitrix24.com/prices/ on Oct 5, 2026. Prices change, so confirm with Bitrix24 before buying.

## Ways to pay less

- **About 30% off with annual billing** (Annual discount): Bitrix24's pricing FAQ cites a discount of about 30% for annual billing. Basic is $49 a month billed annually against $69 billed monthly. Source: https://www.bitrix24.com/prices/
- **Vibe+ launch offer until December 10, 2026** (Other savings): 12-month Vibe+ subscriptions bought between September 1 and December 10, 2026 are discounted by up to 40%. Renewals are billed at regular prices. Source: https://www.bitrix24.com/prices/

## Key features

- **CRM with a contact center:** Leads, deals, contacts and pipelines sit alongside a contact center that brings in CRM forms, a website widget, live chat, WhatsApp, Instagram, telephony and email.
- **Tasks and projects:** Tasks can be viewed as a Kanban board, Gantt chart, Scrum board or list, with checklists, subtasks and time tracking. Unlimited projects start at Standard.
- **Chat, video calls and calendars:** A team messenger, video conferencing with screen sharing and call recording, shared calendars and a company drive come with the CRM.
- **Automation:** CRM rules and triggers, automated funnels and workflows cut manual steps. Sales automation, task automation and RPA are listed from the Professional plan.
- **CoPilot AI:** CoPilot transcribes and summarizes calls, fills in deal fields, drafts task descriptions and checklists, and writes text in chat, sites and the activity feed.
- **Sites, stores and on-premise edition:** A website builder covers landing pages, forms and an online store. The on-premise edition, with source-code access, starts at $3,590 a year for 50 users.

## Good for

- Teams that want CRM, tasks and internal chat in one product
- Growing companies that prefer a flat price to per-user fees
- Organizations that need to host the software on their own servers

## Worth knowing

- The Free plan has 5 GB of storage and a single pipeline; telephony and Market apps are available only on paid plans.
- Paid plans cap users: 5 on Basic, 50 on Standard and 100 on Professional. Enterprise starts at 250.
- Sales automation, email marketing, booking and analytics tools are listed from Professional at $199 a month billed annually.
- Regular plans limit Market apps (2 on Basic, up to 10 on Enterprise); pricier Vibe+ versions add unlimited apps and the Vibecode builder.

## Works with

WhatsApp, Instagram, Facebook, Telegram, Zapier, Stripe, WooCommerce, Google Analytics

**Tags:** Sales pipeline, Tasks, Team chat, Video calls, Workflow automation, AI features, Self-hostable

## Alternatives

- [Zoho CRM](https://toolgpa.com/tools/zoho-crm): Sales CRM with a free edition, process automation and Zia AI. [Compare](https://toolgpa.com/compare/bitrix24-vs-zoho-crm)
- [HubSpot](https://toolgpa.com/tools/hubspot): Free CRM at the center of a marketing, sales and service suite. [Compare](https://toolgpa.com/compare/bitrix24-vs-hubspot)
- [Odoo CRM](https://toolgpa.com/tools/odoo-crm): Open-source CRM app from the Odoo business suite. [Compare](https://toolgpa.com/compare/bitrix24-vs-odoo-crm)
- [Vtiger](https://toolgpa.com/tools/vtiger): All-in-one CRM with a free cloud plan and an open-source edition. [Compare](https://toolgpa.com/compare/bitrix24-vs-vtiger)
- [Kommo](https://toolgpa.com/tools/kommo): Messaging-first sales CRM for WhatsApp, Instagram and TikTok. [Compare](https://toolgpa.com/compare/bitrix24-vs-kommo)

## Sources

The prices, plans, platforms and features above were read from these pages on Oct 5, 2026:

- https://www.bitrix24.com/prices/
- https://www.bitrix24.com/prices/compare_cloud_plans.php
- https://www.bitrix24.com/prices/self-hosted.php
- https://www.bitrix24.com
- https://www.bitrix24.com/about/
- https://www.bitrix24.com/apps/desktop.php
- https://www.bitrix24.com/apps/mobile-app.php
- https://www.bitrix24.com/terms/

Page: https://toolgpa.com/tools/bitrix24
Listed by ToolGPA (toolgpa.com).