# BotStar review (2026): is the free plan enough? > Visual chatbot builder with live chat and a Facebook chat plugin Checked Nov 13, 2026 ยท graded Nov 13, 2026 by ToolGPA. BotStar is a chatbot platform with a visual flow editor, a built-in content manager and a code editor for inline scripting. Bots answer questions and collect lead details for sending to other systems, and a Facebook chat plugin carries website chats into Messenger. Plans are priced by active bots and monthly sessions. - **Category:** SMS & Chat Marketing - **Made by:** WiseBit Pte. Ltd. - **Website:** https://botstar.com - **Runs on:** Web - **Who should skip it:** Tight if you get traffic: 100 sessions a month is the free limit. - **Facts last checked:** Nov 13, 2026 ## Pricing As of Nov 13, 2026, BotStar has a free plan, and paid plans start at $29 per month for 1 active bot and 1,000 sessions. - **Pricing model:** Free plan - **Free plan:** Basic plan: 1 active bot, 100 monthly sessions, a single seat, dynamic CMS, keywords and training, and human handover. - **Free trial:** None listed. | Plan | Price | What you get | | --- | --- | --- | | Basic | $0 | 1 active bot, 100 monthly sessions, single seat, human handover. | | Pro | $29 per month for 1 active bot and 1,000 sessions | Unlimited member seats, live chat customization, broadcast and drip campaigns, API and integrations. | | Agency | $299 per month for 3 active bots and 5,000 sessions | Unlimited seats, custom permissions, custom app branding, template exports and cloning. | Read from https://botstar.com/ on Nov 13, 2026. Prices change, so confirm with BotStar before buying. ## Key features - **Visual flow editor:** Build chat flows without code, with a built-in content management system for media-rich replies. - **Developer code editor:** Inline scripting lets developers run code and API calls inside a chat flow. - **Human handover:** Conversations can be passed to a person; the Basic plan includes it. - **Broadcasts and drip campaigns:** Listed on the Pro plan, along with API access and integrations. - **Facebook chat plugin:** Website chats can continue over Messenger from one inbox after the visitor leaves the site. ## Good for - Small sites testing a chatbot on a free plan - Developers who want scripting inside a visual flow - Agencies building bots for clients under custom branding ## Worth knowing - Plans are capped by monthly sessions: 100 on Basic, 1,000 on Pro and 5,000 on Agency. - Pro and Agency each cover limited active bots: 1 on Pro and 3 on Agency. - The pricing section does not show a yearly option or say what counts as a session. - The public pages read as dated: the footer says 2024 and a promotion on the plugin page ended in 2021. ## ToolGPA grades **GPA: 2.0 out of 4**, graded Nov 13, 2026. BotStar is a visual chatbot builder with human handover and a Facebook chat plugin. But the free plan is 1 bot and 100 sessions a month, Pro covers one bot, and the public pages look dated. - **Value for money: C.** $29 a month for 1 active bot and 1,000 sessions on Pro, and $299 for 3 bots on Agency. It's in the middle band, but the bot and session caps are tight. - **Free plan and trial: C.** Basic is free with 1 active bot, 100 sessions a month and a single seat. You'll hit that fast. - **Features: C.** A visual flow editor, a code editor, human handover, broadcasts and a Facebook chat plugin. The listing doesn't say what counts as a session. - **Ease of use: C.** No store rating on record. Building a bot flow takes some learning. - **Platforms and integrations: C.** Web only, with no integrations listed on the pricing or plugin pages. These are ToolGPA's own grades. Graded from this listing, whose facts were read from BotStar's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. ## Where it stands among SMS and chat marketing tools - BotStar's GPA of 2.0 is higher than 27 of the 77 other SMS and chat marketing tools we grade, and level with 19. - Its paid plans start at $29 a month, against a middle price of $36 for the category: 16 of the 50 others that charge start lower. - On features, ease of use and platforms it scores 2.0 out of 4. 13 tools score higher and cost less. The category's chart of price against score: https://toolgpa.com/charts/chat-marketing ## Keep it, or make your own? **Keep it.** To replace BotStar you would be making a builder that other people can use without writing code. That is not a weekend's work, with an AI app builder or without one. It costs $348 a year. - You could not: A builder that other people can use without writing code. - You could not: Email sent in volume that still reaches the inbox. - You could not: A chatbot builder hooked into the messaging apps. - You could not: A chat box on your site that reaches you the moment a customer types. - You could not: An API that other software can build on. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. **Tags:** Chatbots, Live chat, No-code, Marketing automation, Public API ## Alternatives - [Chatfuel](https://toolgpa.com/tools/chatfuel): AI chatbots for WhatsApp, Instagram and Facebook with a usage wallet. [Compare](https://toolgpa.com/compare/botstar-vs-chatfuel) - [Landbot](https://toolgpa.com/tools/landbot): No-code chatbot and AI agent builder for websites and WhatsApp. [Compare](https://toolgpa.com/compare/botstar-vs-landbot) - [BotPenguin](https://toolgpa.com/tools/botpenguin): No-code chatbot builder for WhatsApp, Instagram, Messenger and web. [Compare](https://toolgpa.com/compare/botpenguin-vs-botstar) - [Botsify](https://toolgpa.com/tools/botsify): AI agent builder sold to agencies as a whitelabel platform. [Compare](https://toolgpa.com/compare/botsify-vs-botstar) - [Manychat](https://toolgpa.com/tools/manychat): Instagram, WhatsApp and Messenger DM automation for creators and shops. [Compare](https://toolgpa.com/compare/botstar-vs-manychat) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 13, 2026: - https://botstar.com/ - https://botstar.com/chat-plugin Page: https://toolgpa.com/tools/botstar Listed by ToolGPA (toolgpa.com).