# ChatMaxima review (2026): is it worth $19 a month, billed yearly?

> Omnichannel chat inbox with AI chatbots across WhatsApp, SMS and web

Checked Nov 13, 2026 · graded Nov 13, 2026 by ToolGPA.

ChatMaxima is a conversational marketing platform that brings WhatsApp, Instagram, Messenger, Telegram, email, SMS and web chat into one team inbox. It adds a drag-and-drop chatbot builder, AI assistants trained on a company's own content, broadcasts and drip campaigns. Higher plans are aimed at agencies and add workspaces and white-labeling.

- **Category:** SMS & Chat Marketing
- **Made by:** ChatMaxima
- **Website:** https://chatmaxima.com
- **Runs on:** Web, iOS, Android
- **Who should skip it:** Tight if you have 4 or more people: Starter allows 3, and extras are $6 a month.
- **Facts last checked:** Nov 13, 2026

## Pricing

As of Nov 13, 2026, ChatMaxima is a paid product with a free trial, starting at $19 per month, billed monthly ($99 per year if billed yearly).

- **Pricing model:** Free trial
- **Free plan:** None.
- **Free trial:** 7-day free trial, no credit card required.

| Plan | Price | What you get |
| --- | --- | --- |
| Starter | $19 per month, billed monthly ($99 a year if billed yearly) | 1 workspace, 3 team members, 10,000 messages a month and all channels. Shown as $30 crossed out. |
| Pro | $99 per month, billed monthly ($499 a year if billed yearly) | 5 workspaces, 15 team members, 50,000 messages a month, branded widget and API access. Shown as $150 crossed out. |
| Max | $299 per month, billed monthly ($1,499 a year if billed yearly) | Unlimited workspaces and members, 100,000 messages a month. Shown as $600 crossed out. |
| Ultra | $499 per month, billed monthly ($2,499 a year if billed yearly) | Adds full platform white-labeling and 200,000 messages a month. Shown as $1000 crossed out. |
| Enterprise | Custom | Custom volume, dedicated deployment, SSO, priority support and a 99.9% uptime SLA; quoted by sales. |

Read from https://chatmaxima.com/pricing/ on Nov 13, 2026. Prices change, so confirm with ChatMaxima before buying.

## Ways to pay less

- **Yearly billing costs less than twelve months** (Annual discount): The pricing page shows Starter at $99 a year against $19 a month, and labels the yearly plans as saving 57 to 58%. Source: https://chatmaxima.com/pricing/

## Key features

- **Unified team inbox:** Handle WhatsApp, Instagram DMs, Messenger, Telegram, email, SMS and website chat in one inbox, with a mobile app.
- **AI chatbots and assistants:** MaxIA bots can be trained on a website, documents, Q&A and a knowledge base, with human takeover and a choice of AI model providers.
- **Drag-and-drop automation:** A visual builder sets up chatbot flows and workflow automations without code.
- **Broadcasts and drip campaigns:** Schedule broadcast messages and drip campaigns to segmented contact lists, with campaign analytics.
- **Agency features:** Pro and above add multiple workspaces for clients and a branded chat widget; Ultra adds full platform white-labeling.
- **REST API and integrations:** Developer API access on Pro and above, plus HubSpot, HighLevel, Zoho Recruit, WooCommerce, Google Sheets, Zapier and others.

## Good for

- Small teams that want WhatsApp, Instagram and web chat in one inbox
- Agencies running several client workspaces under one account

## Worth knowing

- Starter caps each channel at 1 account per workspace, 3 team members and 10,000 messages a month.
- Extra members cost $6 a month each, extra accounts $6, extra workspaces $19 and each additional 10,000 messages $10.
- The API is not on Starter. White-labeling is Ultra only, with a separate one-time setup cost quoted on request.
- The pricing page shows each plan against a higher crossed-out price; the lower price is what is charged.

## ToolGPA grades

**GPA: 2.4 out of 4**, graded Nov 13, 2026. ChatMaxima brings WhatsApp, Instagram, Messenger, SMS and web chat into one inbox, with chatbots, from $19 a month. But Starter caps you at 3 team members and 10,000 messages, and the API and white-labeling are on dearer plans.

- **Value for money: B.** $19 a month is inside the cheaper quarter of the category, and each plan is shown against a higher crossed-out price.
- **Free plan and trial: C.** A 7-day trial with no card, and no free plan.
- **Features: C.** Inbox, chatbots, broadcasts and drips across channels, with the API missing from Starter.
- **Ease of use: C.** No store rating on record, and chatbots and channels need setting up.
- **Platforms and integrations: B.** Web, iPhone and Android, with a REST API and 8 integrations; no desktop app.

These are ToolGPA's own grades. Graded from this listing, whose facts were read from ChatMaxima's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews.

## Where it stands among SMS and chat marketing tools

- ChatMaxima's GPA of 2.4 is higher than 68 of the 77 other SMS and chat marketing tools we grade, and level with 7.
- It stands best on value for money (B, above 66 of 77) and worst on features (C, above 3).
- Its paid plans start at $19 a month, against a middle price of $36 for the category: 7 of the 50 others that charge start lower.
- On features, ease of use and platforms it scores 2.3 out of 4. 2 tools score higher and cost less.

The category's chart of price against score: https://toolgpa.com/charts/chat-marketing

## Keep it, or make your own?

**Keep it.** To replace ChatMaxima you would be making the WhatsApp Business API, which Meta opens only through approved partners. That is not a weekend's work, with an AI app builder or without one. It is one of the better ones too: its GPA of 2.4 is higher than 68 of the 77 other SMS and chat marketing tools we grade. It costs $228 a year.

- You could not: The WhatsApp Business API, which Meta opens only through approved partners.
- You could not: One mailbox that several people work at once.
- You could not: Texts to thousands of numbers, registered with the carriers.
- You could not: A chatbot builder hooked into the messaging apps.
- You could not: A chat box on your site that reaches you the moment a customer types.
- You could not: A real app for iOS and Android. Something home-made would be a web page.
- You could not: It plugs into other products, HubSpot, HighLevel and Zoho Recruit among them, and has an API.
- You could not: AI features, unless you pay a model provider for each request yourself.
- You could not: Hooks into the device itself: widgets.

A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it.

## Works with

HubSpot, HighLevel, Zoho Recruit, WooCommerce, Google Sheets, Zapier, Stripe, Airtable

**Tags:** WhatsApp messaging, Shared inbox, Chatbots, Live chat, SMS marketing, AI features, Public API

## Alternatives

- [Wati](https://toolgpa.com/tools/wati): WhatsApp Business API inbox with broadcasts, chatbots and ad flows. [Compare](https://toolgpa.com/compare/chatmaxima-vs-wati)
- [Manychat](https://toolgpa.com/tools/manychat): Instagram, WhatsApp and Messenger DM automation for creators and shops. [Compare](https://toolgpa.com/compare/chatmaxima-vs-manychat)
- [Landbot](https://toolgpa.com/tools/landbot): No-code chatbot and AI agent builder for websites and WhatsApp. [Compare](https://toolgpa.com/compare/chatmaxima-vs-landbot)
- [BotPenguin](https://toolgpa.com/tools/botpenguin): No-code chatbot builder for WhatsApp, Instagram, Messenger and web. [Compare](https://toolgpa.com/compare/botpenguin-vs-chatmaxima)
- [Gallabox](https://toolgpa.com/tools/gallabox): WhatsApp, Instagram and web chat with AI agents for lead follow-up. [Compare](https://toolgpa.com/compare/chatmaxima-vs-gallabox)

## Sources

The prices, plans, platforms and features above were read from these pages on Nov 13, 2026:

- https://chatmaxima.com/pricing/
- https://chatmaxima.com/about-us/

Page: https://toolgpa.com/tools/chatmaxima
Listed by ToolGPA (toolgpa.com).