# Chatwork

> Business group chat with built-in tasks, files and video calls

Chatwork is a business chat service from the Japanese company kubell. Conversations are organized into group chats, direct chats and a personal My Chat, and each chat can carry assigned tasks and shared files. Voice and video calls with screen sharing are built in, and contacts at other organizations can be added to the same chats.

- **Category:** Team Communication
- **Made by:** kubell Co., Ltd. (since 2004)
- **Website:** https://go.chatwork.com/en/
- **Runs on:** Web, macOS, Windows, iOS, Android
- **Facts last checked:** Oct 6, 2026

## Pricing

Chatwork has a free plan. Paid plans start at $7 per user / month, on an annual subscription.

- **Pricing model:** Free plan
- **Free plan:** Up to 100 users, unlimited group chats, messages viewable for the last 40 days, 10GB of storage per organization, 1:1 video calls and 20 outside contacts per user.
- **Free trial:** 1-month free trial of paid plans, per the Japanese pricing page; the English page does not mention one.

| Plan | Price | What you get |
| --- | --- | --- |
| Free | $0 | Up to 100 users, unlimited group chats, the last 40 days of messages, 10GB of storage per organization and 1:1 video calls. |
| Standard | $7 per user / month, annual subscription ($8.40 billed monthly) | Unlimited users, outside contacts and message history, group video calls, 10GB of storage per user, bulk user import from CSV and dedicated support. |

Read from https://go.chatwork.com/en/pricing/ on Oct 6, 2026. Prices change, so confirm with Chatwork before buying.

## Ways to pay less

- **About 17% less on an annual subscription** (Annual discount): Standard costs $7 per user / month on an annual subscription against $8.40 on a monthly one, a saving of about 17%. Source: https://go.chatwork.com/en/pricing/

## Key features

- **Group, direct and personal chats:** A group chat is set up for each team or project, direct chats reach anyone in your contact list, and My Chat is a private space for your own notes and files.
- **Tasks inside chats:** Assign tasks to yourself or to colleagues from the chat screen and review them by due date. The person who assigned a task is notified when it is completed.
- **File sharing and management:** Upload Word, Excel and image files to a chat, preview them in the browser, and see every file shared in a group in one list.
- **Voice and video calls:** Start a call with screen sharing from a chat, on desktop or phone. The Free plan covers 1:1 video calls; group video calls need Standard.
- **Contacts outside your organization:** Add people at other companies by email address or Chatwork ID. The Free plan allows 20 outside contacts per user; Standard removes the limit.
- **Admin and security controls:** Admins add, remove and edit users from a management screen. Two-factor authentication is on both plans, and uploaded files are encrypted with AES-256.

## Good for

- Teams that chat with clients and partners outside their own company
- Small groups starting at no cost: the Free plan covers up to 100 users
- Teams that want task assignment inside the conversation

## Worth knowing

- Free plan members can only view messages from the last 40 days, and its 10GB of storage is shared by the whole organization.
- Group video calls need the Standard plan; the Free plan is limited to 1:1 video calls.
- No Linux desktop app is listed: the download page covers Windows, macOS, iOS, Android and web browsers.
- The English pricing page lists only Free and Standard; the Japanese page adds a Professional plan with security controls, priced in yen.

## Works with

Zapier, IFTTT

**Tags:** Team chat, Video calls, Tasks, File sharing, Public API

## Alternatives

- [Slack](https://toolgpa.com/tools/slack): Channel-based team messaging with huddles, workflows and AI. [Compare](https://toolgpa.com/compare/chatwork-vs-slack)
- [Microsoft Teams](https://toolgpa.com/tools/microsoft-teams): Chat, video meetings and calling tied into Microsoft 365. [Compare](https://toolgpa.com/compare/chatwork-vs-microsoft-teams)
- [Lark](https://toolgpa.com/tools/lark): All-in-one suite of chat, meetings, docs, email and workflows. [Compare](https://toolgpa.com/compare/chatwork-vs-lark)
- [Pumble](https://toolgpa.com/tools/pumble): Team chat with unlimited message history on the free plan. [Compare](https://toolgpa.com/compare/chatwork-vs-pumble)
- [Chanty](https://toolgpa.com/tools/chanty): Team chat with built-in tasks, calls and AI agents. [Compare](https://toolgpa.com/compare/chanty-vs-chatwork)

## Sources

The prices, plans, platforms and features above were read from these pages on Oct 6, 2026:

- https://go.chatwork.com/en/pricing/
- https://go.chatwork.com/en/
- https://go.chatwork.com/en/product/
- https://go.chatwork.com/en/download/
- https://go.chatwork.com/en/security/
- https://go.chatwork.com/ja/price/
- https://developer.chatwork.com/docs/getting-started
- https://www.kubell.com/en/company/

Page: https://toolgpa.com/tools/chatwork
Listed by ToolGPA (toolgpa.com).