# Checkbox Survey review (2026): is it worth $20 a month, billed yearly?

> Survey software for the cloud or your own servers

Checked Nov 12, 2026 · graded Nov 12, 2026 by ToolGPA.

Checkbox is survey software sold as cloud plans and as an on-premises install that runs on the customer's own servers. Plans are sized by responses per year and number of users. Cloud data can be hosted in the US, Canada, Australia or the EU, and higher plans add an API, webhooks and SSO.

- **Category:** Forms & Surveys
- **Made by:** Checkbox Technology (since 2002)
- **Website:** https://www.checkbox.com
- **Runs on:** Web
- **Who should skip it:** Skip it if you need a free plan, because it has only a 14-day trial.
- **Facts last checked:** Nov 12, 2026

## Pricing

As of Nov 12, 2026, Checkbox Survey is a paid product with a free trial, starting at $20 per month for 1 user, billed annually ($30 billed monthly).

- **Pricing model:** Free trial
- **Free plan:** None.
- **Free trial:** 14-day free trial.

| Plan | Price | What you get |
| --- | --- | --- |
| Solo | $20 per month, 1 user, billed annually ($30 billed monthly) | 120,000 responses a year for individuals and freelancers. All question types, advanced logic, email invitations and custom branding. |
| Team | $83.33 per month, 5 users, billed annually ($100 billed monthly) | 300,000 responses a year for up to 5 users, with the same features as Solo. |
| Business | $1,800 per year, 5 users, billed annually | 1,000,000 responses a year, 24-hour priority support, public REST API, webhooks and a custom subdomain. Extra users cost more. |
| Enterprise | Custom | Unlimited responses, SAML SSO, custom domain, audit logs, a dedicated account manager and custom SLA, BAA or DPA agreements. |
| On-Premises | Custom | Everything in Enterprise, deployed on your own servers, with Active Directory or LDAP sign-in and implementation support. |

Read from https://www.checkbox.com/pricing on Nov 12, 2026. Prices change, so confirm with Checkbox Survey before buying.

## Ways to pay less

- **Save up to 33% with annual billing** (Annual discount): The pricing page has an annual toggle labelled as saving up to 33% against monthly billing on Solo and Team. Source: https://www.checkbox.com/pricing

## Key features

- **Survey builder:** All question types, advanced survey logic and custom branding are on every cloud plan, including the smallest.
- **Email, SMS and WhatsApp invitations:** Email invitations come with each plan; SMS and WhatsApp invitations are an add-on from the Business plan.
- **Reports and dashboards:** A standard report with charts is generated for each survey, and dashboards can combine charts from several surveys with filters. Exports go to CSV or SAV.
- **Flexible hosting:** Cloud surveys can be hosted in the US, Canada, Australia or the EU, or the whole product can be installed on-premises.
- **API and webhooks:** The public REST API and webhooks, which connect surveys to CRM and marketing systems, start on the Business plan.
- **Business plan controls:** Business adds custom data retention policies and a custom subdomain, and Enterprise adds SAML SSO, a custom domain and full audit logs.

## Good for

- Organizations that must keep survey data on their own servers
- Healthcare, government and finance teams with regional hosting rules
- Freelancers and small teams that need logic and branding without per-response fees

## Worth knowing

- Plans are limited by responses per year (120,000, 300,000 and 1,000,000) and by user count.
- Business is sold on yearly billing only; additional users are available for a fee.
- The REST API, webhooks and custom subdomain start on Business, and SSO is Enterprise only.
- The Team price is the page's own yearly figure of $83.33 a month; the page's script may round it on screen.

## ToolGPA grades

**GPA: 2.0 out of 4**, graded Nov 12, 2026. Checkbox is survey software that runs in the cloud or on your own servers, with email, SMS and WhatsApp invitations. Solo is $20 a month for one user, but the REST API, webhooks and a custom subdomain need Business at $1,800 a year, and there is no free plan.

- **Value for money: C.** Solo is $20 a month billed yearly, right at the middle of the category. Team is $83.33 a month for 5 users, about $17 each.
- **Free plan and trial: C.** 14-day free trial and no free plan. The listing does not say whether a card is needed.
- **Features: C.** Survey builder, three invitation channels, dashboards and an on-premises option cover the job. The API, webhooks and custom subdomain are held back for Business.
- **Ease of use: C.** No store rating on record. A survey builder in the browser, with reports to set up yourself.
- **Platforms and integrations: C.** Web only, with an on-premises version for IT teams. The listing names no ready-made integrations.

These are ToolGPA's own grades. Graded from this listing, whose facts were read from Checkbox's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews.

## Where it stands among form and survey tools

- Checkbox Survey's GPA of 2.0 is higher than 4 of the 60 other form and survey tools we grade, and level with 8.
- Its paid plans start at $20 a month, against a middle price of $19.50 for the category: 26 of the 51 others that charge start lower.
- On features, ease of use and platforms it scores 2.0 out of 4. 23 tools score higher and cost less.

The category's chart of price against score: https://toolgpa.com/charts/forms

## Keep it, or make your own?

**Your call.** A form at its plainest is questions, a button and a table of answers. You could make the core of Checkbox Survey for yourself: surveys, forms and reports. What you would give up is listed below. Whether that is worth the price is your call. It costs $240 a year.

- You could make: Surveys, forms and reports: an app builder makes these well.
- You could make: It runs in a browser, which is where something home-made would run too.
- You could not: An API that other software can build on.
- You could not: What a company asks for before it lets staff use something: single sign-on and audit logs.

A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it.

**Tags:** Surveys, Forms, Self-hostable, Public API, Reports

## Alternatives

- [LimeSurvey](https://toolgpa.com/tools/limesurvey): Open-source survey tool, hosted in the cloud or self-hosted. [Compare](https://toolgpa.com/compare/checkbox-survey-vs-limesurvey)
- [Qualtrics](https://toolgpa.com/tools/qualtrics): Survey and experience research platform with a free account. [Compare](https://toolgpa.com/compare/checkbox-survey-vs-qualtrics)
- [QuestionPro](https://toolgpa.com/tools/questionpro): Survey and market research platform with a free plan. [Compare](https://toolgpa.com/compare/checkbox-survey-vs-questionpro)
- [Alchemer](https://toolgpa.com/tools/alchemer): Survey platform with advanced logic and market research questions. [Compare](https://toolgpa.com/compare/alchemer-vs-checkbox-survey)
- [SurveyMonkey](https://toolgpa.com/tools/surveymonkey): Online survey and form platform with built-in analysis tools. [Compare](https://toolgpa.com/compare/checkbox-survey-vs-surveymonkey)

## Sources

The prices, plans, platforms and features above were read from these pages on Nov 12, 2026:

- https://www.checkbox.com/pricing
- https://www.checkbox.com
- https://www.checkbox.com/features/analytics-and-reporting

Page: https://toolgpa.com/tools/checkbox-survey
Listed by ToolGPA (toolgpa.com).