# Cliengo review (2026): is it worth $119 a month? > AI chatbots and a shared inbox for WhatsApp, web and Instagram Checked Nov 13, 2026 ยท graded Nov 13, 2026 by ToolGPA. Cliengo is a Latin American platform that answers customers with AI agents on a website, WhatsApp, Instagram and Facebook Messenger, and collects every conversation in one inbox. It qualifies leads, passes them to a CRM and also runs WhatsApp message campaigns. Its pricing and site are in Spanish and billed in US dollars. - **Category:** Help Desks & Live Chat - **Made by:** Cliengo - **Website:** https://www.cliengo.com - **Runs on:** Web - **Who should skip it:** Pricey if you are one person: Premium is $119 for 3 users. - **Facts last checked:** Nov 13, 2026 ## Pricing As of Nov 13, 2026, Cliengo is a paid product with a free trial, starting at $119 per month for 3 users, billed monthly. - **Pricing model:** Free trial - **Free plan:** None. - **Free trial:** 14-day free trial with full access to the chosen plan, no card required. | Plan | Price | What you get | | --- | --- | --- | | Premium | $119 per month for 3 users, billed monthly | 3 operators, 10 AI agents, 2,000 AI conversations a month, Copilot, tagging and Google Ads integration. | | Business | $259 per month for 5 users, billed monthly | 5 operators, up to 20 AI agents, 4,000 AI conversations a month, outbound messages and one WhatsApp API line. | | Corporate | Custom | Users, AI agents and conversations sized to the operation, with custom integrations and development. | Read from https://www.cliengo.com/pricing on Nov 13, 2026. Prices change, so confirm with Cliengo before buying. ## Key features - **Multichannel inbox:** Messages from the website, Instagram, Facebook Messenger and WhatsApp arrive in one inbox with each customer's history. - **AI agents trained on your content:** The AI learns from a website, PDFs and FAQs, answers around the clock, qualifies leads and hands them to a person. - **Copilot:** Summarizes conversations, flags objections and reports response times and volume for the team. - **WhatsApp campaigns:** Bulk or segmented WhatsApp messages can be sent from the platform, with conversions tracked through to the sale. - **CRM and ad integrations:** Leads go to the CRM chosen for each chatbot, and Google Ads, Analytics 4 and Tag Manager track results; webhooks and an API cover the rest. ## Good for - Sales and support teams in Latin America that take leads on WhatsApp - Real estate, education and services businesses that need leads qualified automatically ## Worth knowing - Plans cap AI conversations (2,000 or 4,000 a month); a conversation counts as a 24-hour session across all channels. - WhatsApp message and template costs charged by Meta are not included in the plan prices. - WhatsApp API access is an extra-cost item on Premium; Business includes one line. - The pricing page and site are in Spanish; payments are processed in US dollars. ## ToolGPA grades **GPA: 2.0 out of 4**, graded Nov 13, 2026. Cliengo answers customers with AI agents on a website, WhatsApp, Instagram and Messenger, and collects the chats in one inbox. Premium is $119 a month for 3 users and caps AI conversations at 2,000. The site and pricing are in Spanish, and WhatsApp API access is an extra on Premium. - **Value for money: D.** $119 a month for 3 users on monthly billing, at the dearest tenth of customer-support tools ($110), and a single person still pays it. - **Free plan and trial: C.** A 14-day trial with full access and no card. There is no free plan. - **Features: C.** AI agents, a shared inbox, Copilot, campaigns and CRM links. The listing shows caps on AI conversations and WhatsApp API access as an extra on Premium. - **Ease of use: C.** No store rating on record. You train agents on your content and connect your channels. - **Platforms and integrations: B.** Web only, with WhatsApp, Instagram, Messenger, Google Ads and Analytics, and WordPress connections. These are ToolGPA's own grades. Graded from this listing, whose facts were read from Cliengo's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. ## Where it stands among help desk and live chat tools - Cliengo's GPA of 2.0 is higher than 26 of the 92 other help desk and live chat tools we grade, and level with 12. - It stands best on platforms and integrations (B, above 12 of 92) and worst on value for money (D, above 0). - Its paid plans start at $119 a month, against a middle price of $29 for the category: 70 of the 78 others that charge start lower. - On features, ease of use and platforms it scores 2.3 out of 4. 32 tools score higher and cost less. The category's chart of price against score: https://toolgpa.com/charts/customer-support ## Keep it, or make your own? **Keep it.** To replace Cliengo you would be making an AI model answering your customers from your own help articles. That is not a weekend's work, with an AI app builder or without one. That makes this kind of software worth paying for, not this one in particular: 54 of the 92 other help desk and live chat tools grade higher. It costs $1,428 a year. - You could not: An AI model answering your customers from your own help articles. - You could not: The WhatsApp Business API, which Meta opens only through approved partners. - You could not: One mailbox that several people work at once. - You could not: A chatbot builder hooked into the messaging apps. - You could not: A chat box on your site that reaches you the moment a customer types. - You could not: It plugs into other products, WhatsApp, Instagram and Facebook Messenger among them. - You could not: AI features, unless you pay a model provider for each request yourself. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. ## Works with WhatsApp, Instagram, Facebook Messenger, WordPress, Google Ads, Google Analytics 4, Google Tag Manager, Tokko Broker **Tags:** Chatbots, AI support agent, WhatsApp messaging, Shared inbox, Live chat, AI features ## Alternatives - [Tidio](https://toolgpa.com/tools/tidio): Live chat, ticketing and the Lyro AI agent priced by conversations. [Compare](https://toolgpa.com/compare/cliengo-vs-tidio) - [respond.io](https://toolgpa.com/tools/respond-io): Team inbox for WhatsApp, social chats, email and calls with AI agents. [Compare](https://toolgpa.com/compare/cliengo-vs-respond-io) - [Zipchat](https://toolgpa.com/tools/zipchat): AI sales and support agent for online stores. [Compare](https://toolgpa.com/compare/cliengo-vs-zipchat) - [Kommunicate](https://toolgpa.com/tools/kommunicate): AI agents for chat, email and voice with live chat hand-off. [Compare](https://toolgpa.com/compare/cliengo-vs-kommunicate) - [Trengo](https://toolgpa.com/tools/trengo): Shared inbox for WhatsApp, email and chat with AI agents, in euros. [Compare](https://toolgpa.com/compare/cliengo-vs-trengo) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 13, 2026: - https://www.cliengo.com/pricing - https://www.cliengo.com - https://www.cliengo.com/integraciones Page: https://toolgpa.com/tools/cliengo Listed by ToolGPA (toolgpa.com).