# Close

> Sales CRM with built-in calling, SMS, email and an AI teammate

Close is a CRM for sales teams that puts calling, SMS and email in the same place as leads and pipelines, so outreach is logged without a separate dialer. Its AI teammate, Chloe, can call and qualify leads, draft follow-ups and keep records updated, drawing on monthly AI credits. Higher plans add automated workflows and power and predictive dialers.

- **Category:** CRM Software
- **Made by:** Elastic Inc (since 2013)
- **Website:** https://www.close.com
- **Runs on:** Web, macOS, Windows, iOS, Android
- **Facts last checked:** Oct 4, 2026

## Pricing

Close is a paid product with a free trial, starting at $9 per user / month, billed annually ($19 billed monthly).

- **Pricing model:** Free trial
- **Free plan:** None.
- **Free trial:** 14-day free trial, no credit card required.

| Plan | Price | What you get |
| --- | --- | --- |
| Solo | $9 per user / month, billed annually ($19 billed monthly) | Core CRM for a single user and up to 10,000 leads, with 500 AI credits a month. Workflows are not included. |
| Essentials | $35 per user / month, billed annually ($49 billed monthly) | Unlimited contacts and leads, team collaboration, built-in forms, email, calling and SMS, and 1,000 AI credits per user a month. |
| Growth | $99 per user / month, billed annually ($109 billed monthly) | Adds automated workflows, Chloe in workflows, the power dialer, custom activities and bulk email, with 1,500 AI credits per user a month. |
| Scale | $139 per user / month, billed annually ($149 billed monthly) | Adds role-based permissions, lead visibility rules, the predictive dialer, live call coaching and unlimited call recording retention. |

Read from https://www.close.com/pricing on Oct 4, 2026. Prices change, so confirm with Close before buying.

## Ways to pay less

- **Lower per-user price with annual billing** (Annual discount): Billed annually, Solo is $9 per user a month instead of $19, Essentials $35 instead of $49, Growth $99 instead of $109 and Scale $139 instead of $149. Source: https://www.close.com/pricing
- **Discounts for 10+ seats on a 12-month term** (Other savings): Close's help center says it offers discounts to customers with 10 or more seats who commit for 12 months or longer. The amount is not published; it is quoted by Close's team. Source: https://help.close.com/account-management/plans-and-billing
- **30-day money-back guarantee** (Other savings): The pricing page promises a full refund within 30 days, no questions asked, in addition to the free trial. Source: https://www.close.com/pricing

## Key features

- **Built-in calling and SMS:** Calls and texts are made from the CRM and logged on the lead. Usage is billed at cost on top of the plan: most outbound calls are about $0.02 a minute and phone numbers start at about $1 a month.
- **Chloe, the AI teammate:** Chloe calls and qualifies leads, books meetings and drafts follow-ups. Each plan includes monthly AI credits, from 500 on Solo to 2,000 per user on Scale, which do not roll over.
- **Email and automated workflows:** Email is sent and tracked from Close alongside calls and texts. Growth and Scale add automated workflows, which Chloe can take part in, and bulk email sending.
- **Power and predictive dialers:** Growth includes a power dialer and Scale a predictive dialer for working through call lists. Both need the desktop version; the mobile app cannot run them.
- **Pipelines and reporting:** Opportunities are tracked through pipelines next to the calls, emails and texts behind them, with reports on leads and activity. Not every report is available in the mobile app.
- **Call Assistant add-on:** Transcribes and summarizes voicemails and recorded calls longer than 30 seconds. It costs $50 a month per organization plus $0.02 per transcribed minute.

## Good for

- Sales teams that spend most of the day calling, texting and emailing leads
- Solo sellers who want a low-cost CRM with calling built in
- Teams that want an AI agent to call and qualify leads for them

## Worth knowing

- There is no free plan; the 14-day trial is followed by a paid subscription.
- Calling, SMS and phone numbers are billed by usage on top of the per-user price.
- Workflows and the power dialer need Growth; the predictive dialer and role-based permissions need Scale.
- Solo is limited to 1 user and 10,000 leads, and does not include email open tracking.

## Works with

Gmail, Microsoft 365, Zoom, Calendly, Zapier, HubSpot, Google Calendar, WhatsApp

**Tags:** Sales pipeline, Workflow automation, AI features, Transcription, Public API

## Alternatives

- [Pipedrive](https://toolgpa.com/tools/pipedrive): Sales CRM organized around visual deal pipelines. [Compare](https://toolgpa.com/compare/close-vs-pipedrive)
- [HubSpot](https://toolgpa.com/tools/hubspot): Free CRM at the center of a marketing, sales and service suite. [Compare](https://toolgpa.com/compare/close-vs-hubspot)
- [Attio](https://toolgpa.com/tools/attio): CRM with a customizable data model, workflows and AI agents. [Compare](https://toolgpa.com/compare/attio-vs-close)
- [folk](https://toolgpa.com/tools/folk): CRM that pulls contacts from LinkedIn, email and WhatsApp. [Compare](https://toolgpa.com/compare/close-vs-folk)
- [Zoho CRM](https://toolgpa.com/tools/zoho-crm): Sales CRM with a free edition, process automation and Zia AI. [Compare](https://toolgpa.com/compare/close-vs-zoho-crm)

## Sources

The prices, plans, platforms and features above were read from these pages on Oct 4, 2026:

- https://www.close.com
- https://www.close.com/pricing
- https://www.close.com/about
- https://www.close.com/tos
- https://help.close.com/docs/desktop-app
- https://help.close.com/getting-started/close-mobile-app
- https://help.close.com/account-management/plans-and-billing
- https://help.close.com/feature-guide/calling/call-assistant
- https://developer.close.com/

Page: https://toolgpa.com/tools/close
Listed by ToolGPA (toolgpa.com).