# Crazy Egg review (2026): is the free plan enough? > Heatmaps, session recordings and A/B testing for websites Checked Nov 13, 2026 ยท graded Nov 13, 2026 by ToolGPA. Crazy Egg is a website optimization tool that shows how visitors click and scroll through heatmap reports and session recordings. It also includes A/B testing, popup calls to action, error tracking, surveys, web analytics and funnel reports, with plans priced by tracked pageviews each month. - **Category:** Website & Product Analytics - **Made by:** Crazy Egg, Inc. - **Website:** https://www.crazyegg.com - **Runs on:** Web - **Who should skip it:** Skip it if you want recordings for free, because the free plan lists none. - **Facts last checked:** Nov 13, 2026 ## Pricing As of Nov 13, 2026, Crazy Egg has a free plan, and paid plans start at $29 per month for 5,000 pageviews, billed annually. - **Pricing model:** Free plan - **Free plan:** A Free plan with no credit card: web analytics, instant heatmaps, conversion analytics and website surveys. The pages state no usage limits for it. - **Free trial:** 30-day free trial on every paid plan. | Plan | Price | What you get | | --- | --- | --- | | Free | $0 per month, no credit card | Web analytics, instant heatmaps, conversion analytics and website surveys; limits are not stated on the pages. | | Starter | $29 per month for 5,000 pageviews, billed annually | 5 heatmap reports, 50 recordings a month stored 6 months, unlimited domains and team members. | | Plus | $99 per month for 150,000 pageviews, billed annually | 75 heatmap reports, 1,000 recordings a month stored 2 years, plus A/B testing, CTAs and error tracking. | | Pro | $249 per month for 500,000 pageviews, billed annually | 100 heatmap reports, 5,000 recordings a month, broader A/B test targeting and export of heatmaps and recordings to AI. | | Enterprise | $599 per month for 1M pageviews, billed annually | 200 heatmap reports, 10,000 recordings a month, targeting by all audience segments and SAML single sign-on. | Read from https://www.crazyegg.com/pricing on Nov 13, 2026. Prices change, so confirm with Crazy Egg before buying. ## Ways to pay less - **Nonprofit and education discounts** (Nonprofit): The pricing FAQ says Crazy Egg offers discounts to nonprofits and education; terms are not published and are quoted through sales. Source: https://www.crazyegg.com/pricing ## Key features - **Heatmap reports:** Snapshots of how visitors click and scroll on a page, with the number of reports allowed each month set by the plan. - **Session recordings:** Videos of individual visits, sampled per domain at a rate you set, with storage of 6 months on Starter and 2 years above it. - **A/B testing and CTAs:** A/B tests and popup calls to action are included from Plus up, with targeting by device on Plus and more rules on higher plans. - **Surveys and analytics:** Unlimited website surveys, web analytics and conversion tracking with funnel reports are included on every plan at no extra charge. - **AI analysis:** Every plan lists AI analysis of heatmaps and recordings, and Pro and Enterprise add export of both to outside AI tools. - **No overages:** When a monthly limit is reached, data collection pauses until the 1st of the next month instead of billing extra. ## Good for - Small sites that want heatmaps and A/B tests in one tool - Agencies, since domains and seats are unlimited - Teams that prefer a hard cap to overage charges ## Worth knowing - Paid plans are billed annually; no monthly price is shown on the pricing page. - The Free plan covers analytics, instant heatmaps and surveys; recordings, saved heatmap reports and A/B testing need a paid plan. No Free limits are stated. - A/B testing, CTAs and error tracking are not on Starter. - More heatmaps or recordings than a plan allows are add-ons that go through sales. ## ToolGPA grades **GPA: 2.2 out of 4**, graded Nov 13, 2026. Crazy Egg offers heatmaps, recordings, A/B tests and surveys, with a free plan for analytics, instant heatmaps and surveys. Paid plans are priced by pageviews and billed annually, and the free plan's limits are not published. - **Value for money: C.** Starter is $29 a month billed annually, between the analytics category's cheaper quarter ($16.58) and its middle ($32). - **Free plan and trial: C.** A free plan needs no card, but covers only analytics, instant heatmaps and surveys, and its limits are not stated. - **Features: C.** Heatmaps, recordings and A/B testing are covered, but A/B tests, CTAs and error tracking are not on Starter. - **Ease of use: C.** No store rating is on record, and installing the tracking code and setting up tests is on you. - **Platforms and integrations: B.** Web only, with installs through Google Tag Manager, Shopify, WordPress, Wix and others. These are ToolGPA's own grades. Graded from this listing, whose facts were read from Crazy Egg's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. ## Where it stands among website and product analytics tools - Crazy Egg's GPA of 2.2 is higher than 18 of the 58 other website and product analytics tools we grade, and level with 13. - It stands best on platforms and integrations (B, above 20 of 58) and worst on features (C, above 1). - Its paid plans start at $29 a month, against a middle price of $29 for the category: 16 of the 32 others that charge start lower. - On features, ease of use and platforms it scores 2.3 out of 4. 11 tools score higher and cost less. The category's chart of price against score: https://toolgpa.com/charts/analytics ## Keep it, or make your own? **Keep it.** The plain part of Crazy Egg you could make: popups and surveys. What surrounds it you could not. The 5 things listed below take a company, not a weekend. That makes this kind of software worth paying for, not this one in particular: 27 of the 58 other website and product analytics tools grade higher. It costs $348 a year. - You could make: Popups and surveys: an app builder makes these well. - You could not: Recordings of what each visitor did on your pages. - You could not: Splitting visitors between versions and telling you which won. - You could not: A tracking script and a database that counts every visit. - You could not: It plugs into other products, Google Analytics, Google Tag Manager and Shopify among them, and has an API. - You could not: AI features, unless you pay a model provider for each request yourself. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. ## Works with Google Analytics, Google Tag Manager, Shopify, WordPress, Wix, Squarespace, Magento, Segment **Tags:** Session replay, A/B testing, Popups, Surveys, Web analytics, AI features, Public API ## Alternatives - [Contentsquare](https://toolgpa.com/tools/hotjar): Heatmaps, session replays and surveys, formerly sold as Hotjar. [Compare](https://toolgpa.com/compare/crazy-egg-vs-hotjar) - [Mouseflow](https://toolgpa.com/tools/mouseflow): Session replay, heatmaps and funnels for website behavior. [Compare](https://toolgpa.com/compare/crazy-egg-vs-mouseflow) - [Lucky Orange](https://toolgpa.com/tools/lucky-orange): Heatmaps, session recordings, surveys and live chat in one tool. [Compare](https://toolgpa.com/compare/crazy-egg-vs-lucky-orange) - [Microsoft Clarity](https://toolgpa.com/tools/microsoft-clarity): Free session recordings and heatmaps from Microsoft, no traffic cap. [Compare](https://toolgpa.com/compare/crazy-egg-vs-microsoft-clarity) - [Wingify](https://toolgpa.com/tools/vwo): A/B testing, personalization and visitor recordings, formerly VWO. [Compare](https://toolgpa.com/compare/crazy-egg-vs-vwo) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 13, 2026: - https://www.crazyegg.com/pricing - https://www.crazyegg.com/free - https://www.crazyegg.com/ - https://www.crazyegg.com/about-us Page: https://toolgpa.com/tools/crazy-egg Listed by ToolGPA (toolgpa.com).