# SolarWinds Dameware review (2026): is it worth $370 a month? > Remote support software for IT teams, sold as three products Checked Nov 12, 2026 ยท graded Nov 12, 2026 by ToolGPA. Dameware is SolarWinds' remote support and administration software for IT teams. It is sold as three products: Dameware Remote Everywhere, a cloud service, and Dameware Remote Support and Mini Remote Control, which run on your own servers. It connects to Windows, Mac and Linux computers and to mobile devices, with attended and unattended sessions. - **Category:** Remote Desktop - **Made by:** SolarWinds - **Website:** https://www.solarwinds.com/dameware - **Runs on:** Windows, macOS, Linux, iOS, Android - **Who should skip it:** Pricey if you're one person helping family: it's a technician tool with no free plan. - **Facts last checked:** Nov 12, 2026 ## Pricing As of Nov 12, 2026, SolarWinds Dameware is a paid product with a free trial, starting at $370 (Mini Remote Control, no monthly fees); billing basis not stated. - **Pricing model:** Free trial - **Free plan:** None. - **Free trial:** 14-day fully functional free trial. | Plan | Price | What you get | | --- | --- | --- | | Dameware Mini Remote Control | $370 starting price, no monthly fees; licence term not shown | Self-hosted. One technician per license and unlimited end devices. | | Dameware Remote Support | $520 starting price, no monthly fees; licence term not shown | Self-hosted. One technician per license and unlimited end devices. | | Dameware Remote Everywhere | $972 starting price; billing basis not shown | Cloud service delivered as SaaS. One concurrent technician and 500 endpoint agents per license. | Read from https://www.solarwinds.com/pricing on Nov 12, 2026. Prices change, so confirm with SolarWinds Dameware before buying. ## Key features - **Attended and unattended support:** Technicians can help a user who is present or connect behind the scenes, and Wake-on-LAN reaches sleeping or powered-off devices. - **Windows, Mac and Linux targets:** The product pages describe remote connections to Windows, Mac OS X and Linux computers, plus remote control of Android and iOS devices. - **Mobile app:** A Dameware mobile app lets a technician control Windows computers from an iOS device using the same protocol as the desktop version. - **Chat, video and session records:** Remote Everywhere adds chat, VoIP and video calls inside sessions, saved session logs and recorded sessions stored in the cloud. - **Security options:** The site lists smart-card authentication, multi-factor authentication, an internet proxy feature and RDP security. - **Cloud or on-premises:** Remote Everywhere runs in the cloud; Remote Support and Mini Remote Control are installed on your own systems. ## Good for - IT help desks and administrators supporting Windows-heavy fleets - Teams that prefer a self-hosted tool with no monthly fees - Organizations that want a cloud-delivered option from the same vendor ## Worth knowing - The pricing page shows only starting prices ($370, $520, $972) and a quote option; it does not say how long a license runs. - Remote Everywhere is licensed for one concurrent technician and 500 endpoint agents per license; the self-hosted products allow unlimited end devices. - Dameware is a technician tool, not a personal remote access service, and has no free plan. - Remote Support and Mini Remote Control are installed on your own servers, so you maintain them. ## ToolGPA grades **GPA: 2.2 out of 4**, graded Nov 12, 2026. Dameware is SolarWinds' remote support tool for IT technicians, with attended and unattended sessions, Windows, Mac and Linux targets and a mobile app. Prices start at $370, $520 or $972 and the page never says how long a licence runs. It has no free plan and isn't meant for personal use. - **Value for money: D.** $370, $520 or $972 starting prices, against a $10.00 middle for remote access tools, with the licence term not shown. A one-time $370 is over three years of that middle. - **Free plan and trial: C.** 14-day fully functional trial, with no free plan. The pages read don't say whether a card is needed. - **Features: B.** Attended and unattended support, Windows, Mac and Linux targets, a mobile app, chat, video, session records, security options and cloud or on-premises. Nothing in the listing is missing for technician support. - **Ease of use: C.** No rating on record. Remote Everywhere is a cloud service, but Remote Support and Mini Remote Control go on your own servers and you maintain them. - **Platforms and integrations: B.** Windows, Mac, Linux, iOS and Android with SolarWinds Service Desk and Web Help Desk links. No web version is listed. These are ToolGPA's own grades. Graded from this listing, whose facts were read from SolarWinds's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews. ## Where it stands among remote desktop apps - SolarWinds Dameware's GPA of 2.2 is higher than 2 of the 35 other remote desktop apps we grade, and level with 8. - It stands best on features (B, above 25 of 35) and worst on value for money (D, above 0). - Its paid plans start at $370 a month, against a middle price of $8.33 for the category: 20 of the 20 others that charge start lower. - On features, ease of use and platforms it scores 2.7 out of 4. 4 tools score higher and cost less. The category's chart of price against score: https://toolgpa.com/charts/remote-access ## Keep it, or make your own? **Keep it.** To replace SolarWinds Dameware you would be making a fast, secure link to another computer through any network. That is not a weekend's work, with an AI app builder or without one. That makes this kind of software worth paying for, not this one in particular: 25 of the 35 other remote desktop apps grade higher. It costs $4,440 a year. - You could not: A fast, secure link to another computer through any network. - You could not: Apps for macOS, Windows, Linux, iOS and Android that stay in step with each other. - You could not: The depth: we grade its features B, which means it covers the whole job. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. ## Works with SolarWinds Service Desk, SolarWinds Web Help Desk **Tags:** Remote desktop, Self-hostable ## Alternatives - [BeyondTrust Remote Support](https://toolgpa.com/tools/beyondtrust-remote-support): Enterprise remote support for IT service desks, licensed by seat. [Compare](https://toolgpa.com/compare/beyondtrust-remote-support-vs-dameware) - [ScreenConnect](https://toolgpa.com/tools/screenconnect): Remote support for IT teams and MSPs, priced per concurrent technician. [Compare](https://toolgpa.com/compare/dameware-vs-screenconnect) - [LogMeIn Resolve](https://toolgpa.com/tools/goto-resolve): Remote support and device management for IT teams, by endpoint. [Compare](https://toolgpa.com/compare/dameware-vs-goto-resolve) - [TeamViewer](https://toolgpa.com/tools/teamviewer): Remote access and IT support, free for personal use only. [Compare](https://toolgpa.com/compare/dameware-vs-teamviewer) - [Zoho Assist](https://toolgpa.com/tools/zoho-assist): Remote support and unattended access for help desks and IT teams. [Compare](https://toolgpa.com/compare/dameware-vs-zoho-assist) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 12, 2026: - https://www.solarwinds.com/pricing - https://www.solarwinds.com/dameware - https://www.solarwinds.com/dameware-remote-everywhere - https://www.solarwinds.com/dameware-mini-remote-control - https://www.solarwinds.com/dameware/remote-software-comparison Page: https://toolgpa.com/tools/dameware Listed by ToolGPA (toolgpa.com).