# Dashly review (2026): is it worth $31.20 a month, billed yearly?

> Website chat and AI agents that qualify and book inbound leads

Checked Nov 13, 2026 · graded Nov 13, 2026 by ToolGPA.

Dashly puts live chat, chatbots, pop-ups and triggered messages on a website and now sells AI agents that qualify inbound visitors, answer questions and book meetings. Chat runs on the web, WhatsApp, Telegram and email. Plans are priced by monthly website visitors, with unlimited seats on every paid plan.

- **Category:** Help Desks & Live Chat
- **Made by:** Dashly
- **Website:** https://www.dashly.io
- **Runs on:** Web, Windows, iOS, Android
- **Who should skip it:** Pricey if you have traffic, because the price follows visitors and past the quota it adds a per-visitor fee.
- **Facts last checked:** Nov 13, 2026

## Pricing

As of Nov 13, 2026, Dashly is a paid product, starting at $31.20 per month for up to 1,000 visitors, billed annually ($39 monthly).

- **Pricing model:** Paid
- **Free plan:** None.
- **Free trial:** None listed.

| Plan | Price | What you get |
| --- | --- | --- |
| Conversation | $31.20 per month for up to 1,000 visitors, billed annually ($39 monthly) | Live chat, team inbox, 1 leadbot and 1 triggered message. Price rises with monthly visitors. |
| Support | $63.20 per month for up to 1,000 visitors, billed annually ($79 monthly) | Adds 2 leadbots, 3 triggered messages, reports, knowledge base and auto-assignment. Price rises with visitors. |
| Marketing | $87.20 per month for up to 1,000 visitors, billed annually ($109 monthly) | 10 leadbots, 30 triggered messages, A/B tests, visual email builder and funnels. Price rises with visitors. |

Read from https://www.dashly.io/pricing/ on Nov 13, 2026. Prices change, so confirm with Dashly before buying.

## Ways to pay less

- **Save 20% with annual billing** (Annual discount): Dashly's pricing page shows paying annually as 20% cheaper than paying monthly, for example $31.20 instead of $39 on Conversation. Source: https://www.dashly.io/pricing/

## Key features

- **Live chat and team inbox:** Chat with visitors and answer messages from one inbox, with auto-replies for working and non-working hours.
- **Leadbots and triggered messages:** Bots ask qualifying questions and messages fire on visitor behavior; the number of active ones depends on the plan.
- **AI agents for inbound:** Qualifier, Support and Booking agents engage visitors, answer from the knowledge base and book meetings across chat and messengers.
- **Messenger and email channels:** Conversations can run through Facebook, WhatsApp, Telegram, email and Instagram, plus live chat for mobile apps.
- **Lead profile:** Visitor behavior, CRM data and conversation history are gathered into one profile that the agents and team can read.
- **Marketing automation:** Email campaigns, funnels, A/B testing and a visual email builder on the Marketing plan.

## Good for

- B2B sites that want chat to qualify and book leads
- Small sites with modest traffic and several chat agents
- Teams that also talk to leads on WhatsApp or Telegram

## Worth knowing

- The price is set by monthly unique website visitors; past the quota it charges a per-visitor fee, from $0.023 on Conversation for the first 1,000 over.
- The AI support bot is an add-on from $60 a month, depending on user queries, and is unavailable on Conversation.
- Removing Dashly branding costs $15 a month, and a welcome bot $29 a month, on top of the plan.
- Facebook and Telegram bots are listed as early access.

## ToolGPA grades

**GPA: 1.8 out of 4**, graded Nov 13, 2026. Dashly is website chat with bots that qualify inbound leads. Its price follows monthly visitors, the AI support bot is a $60 add-on, and the cheapest plan lacks it.

- **Value for money: C.** $31.20 a month for up to 1,000 visitors billed annually, with unlimited seats. Marketing is $87.20.
- **Free plan and trial: F.** No free plan and no trial listed; the page offers a demo.
- **Features: C.** Live chat, a team inbox, bots, triggered messages and email. The AI support bot is an add-on unavailable on Conversation.
- **Ease of use: C.** No store rating on record. Bots and triggers have to be built.
- **Platforms and integrations: B.** Web, Windows, iOS and Android apps, with Facebook, WhatsApp, Telegram and Instagram.

These are ToolGPA's own grades. Graded from this listing, whose facts were read from Dashly's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews.

## Where it stands among help desk and live chat tools

- Dashly's GPA of 1.8 is higher than 6 of the 92 other help desk and live chat tools we grade, and level with 19.
- It stands best on platforms and integrations (B, above 12 of 92) and worst on free plan and trial (F, above 0).
- Its paid plans start at $31.20 a month, against a middle price of $29 for the category: 46 of the 78 others that charge start lower.
- On features, ease of use and platforms it scores 2.3 out of 4. 23 tools score higher and cost less.

The category's chart of price against score: https://toolgpa.com/charts/customer-support

## Keep it, or make your own?

**Keep it.** To replace Dashly you would be making an AI model answering your customers from your own help articles. That is not a weekend's work, with an AI app builder or without one. That makes this kind of software worth paying for, not this one in particular: 67 of the 92 other help desk and live chat tools grade higher. It costs $374.40 a year.

- You could make: Popups and help center: an app builder makes these well.
- You could not: An AI model answering your customers from your own help articles.
- You could not: Email sent in volume that still reaches the inbox.
- You could not: One mailbox that several people work at once.
- You could not: A chat box on your site that reaches you the moment a customer types.
- You could not: A chatbot builder hooked into the messaging apps.
- You could not: Apps for Windows, iOS and Android that stay in step with each other.

A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it.

## Works with

Facebook, WhatsApp, Telegram, Instagram

**Tags:** Live chat, Chatbots, AI support agent, Marketing automation, Popups, Shared inbox, Help center

## Alternatives

- [Intercom](https://toolgpa.com/tools/intercom): Helpdesk with live chat and the Fin AI agent priced per outcome. [Compare](https://toolgpa.com/compare/dashly-vs-intercom)
- [Tidio](https://toolgpa.com/tools/tidio): Live chat, ticketing and the Lyro AI agent priced by conversations. [Compare](https://toolgpa.com/compare/dashly-vs-tidio)
- [Gist](https://toolgpa.com/tools/gist): Live chat, help desk and email marketing in one small-business app. [Compare](https://toolgpa.com/compare/dashly-vs-gist)
- [Crisp](https://toolgpa.com/tools/crisp): Live chat and shared inbox priced per workspace, not per seat. [Compare](https://toolgpa.com/compare/crisp-vs-dashly)

## Sources

The prices, plans, platforms and features above were read from these pages on Nov 13, 2026:

- https://www.dashly.io/pricing/
- https://www.dashly.io/

Page: https://toolgpa.com/tools/dashly
Listed by ToolGPA (toolgpa.com).