# Datto RMM review (2026): is it worth it? > Cloud RMM for MSPs and IT departments, with Microsoft 365 tools Checked Nov 13, 2026 ยท graded Nov 13, 2026 by ToolGPA. Datto RMM is a cloud-based remote monitoring and management platform sold to managed service providers and IT departments. It covers endpoint and network monitoring, patching, scripted automation, browser-based remote control and Microsoft 365 user management. Datto describes itself as a Kaseya company, and pricing is available on request. - **Category:** Remote Desktop - **Made by:** Datto - **Website:** https://www.datto.com/products/rmm/ - **Runs on:** Web, Windows, macOS, Linux - **Who should skip it:** Not for you if you want a published price: you have to request one. - **Facts last checked:** Nov 13, 2026 ## Pricing Datto RMM's current pricing could not be confirmed from its own site. ## Key features - **Monitoring and alerting:** Watches availability, performance, services and processes on endpoints and network devices, and can raise tickets, fire webhooks or run responses. - **Patch management:** Automates Windows patching through policies, handles macOS and Linux updates with reusable components, and updates supported third-party apps. - **Policy-based automation:** More than 500 pre-built components install apps, run scripts and monitor conditions, deployed as quick or scheduled jobs. - **Web Remote:** Browser-based remote control for supported Windows and macOS devices, with chat and PowerShell where supported. - **Microsoft 365 and Intune:** Manages Microsoft 365 users (password resets, sign-in blocks, onboarding) and supported Intune-enrolled devices from the same console. - **Network discovery:** Discovers devices across site subnets, draws topology maps and monitors network devices through SNMP and ping. ## Good for - MSPs that manage many client sites and Microsoft 365 tenants - IT departments that want policy-driven patching and scripted fixes - Teams that keep documentation in IT Glue ## Worth knowing - No prices are published; the pricing page asks visitors to request pricing and says partners set their own pricing plans. - Web Remote is described for supported Windows and macOS devices, so Linux endpoints are managed without browser remote control. - Ransomware detection needs its own license and runs on supported Windows devices. - Datto describes itself as a Kaseya company, and Kaseya also sells Datto RMM inside its Kaseya 365 Endpoint subscription. ## ToolGPA grades **GPA: 2.0 out of 4**, graded Nov 13, 2026. Datto RMM monitors, patches and automates devices for MSPs and IT teams, with Microsoft 365 and Intune tools built in. There is no published price: you ask for one, and the trial is on request with terms not stated. Web Remote doesn't cover Linux, and Datto describes itself as a Kaseya company. - **Value for money: C.** No price is published: the pricing page asks you to request pricing and says partners set their own, so there is nothing to grade and it sits at the ordinary C. - **Free plan and trial: D.** A trial is offered on request through a form, with its length and card rules unstated. No free plan. - **Features: C.** Monitoring, patching, policy automation, remote access, Microsoft 365 and Intune management and network discovery. The listing shows gaps: Web Remote is for Windows and macOS, and ransomware detection needs its own licence. - **Ease of use: C.** No store rating on record. You deploy agents and set up policies before it is useful. - **Platforms and integrations: B.** Web console with agents for Windows, Mac and Linux, and Microsoft 365, Intune and IT Glue integrations. No phone app is listed. These are ToolGPA's own grades. Graded from this listing, whose facts were read from Datto RMM's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. ## Where it stands among remote desktop apps - Datto RMM's GPA of 2.0 is higher than 13 of the 85 other remote desktop apps we grade, and level with 7. - It stands best on platforms and integrations (B, above 28 of 85) and worst on free plan and trial (D, above 15). The category's chart of price against score: https://toolgpa.com/charts/remote-access ## Keep it, or make your own? **Keep it.** To replace Datto RMM you would be making a fast, secure link to another computer through any network. That is not a weekend's work, with an AI app builder or without one. That makes this kind of software worth paying for, not this one in particular: 65 of the 85 other remote desktop apps grade higher. - You could make: Reports: an app builder makes this well. - You could not: A fast, secure link to another computer through any network. - You could not: Connections to other products, each kept working as those products change. - You could not: Apps for macOS, Windows and Linux that stay in step with each other. - You could not: AI features, unless you pay a model provider for each request yourself. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. ## Works with Microsoft 365, Intune, IT Glue **Tags:** Remote desktop, Workflow automation, Reports, AI features, Public API ## Alternatives - [Kaseya VSA](https://toolgpa.com/tools/kaseya-vsa): Endpoint monitoring, patching and remote support for MSPs and IT. [Compare](https://toolgpa.com/compare/datto-rmm-vs-kaseya-vsa) - [NinjaOne](https://toolgpa.com/tools/ninjaone): Endpoint management platform with built-in remote access. [Compare](https://toolgpa.com/compare/datto-rmm-vs-ninjaone) - [Pulseway](https://toolgpa.com/tools/pulseway): RMM with built-in remote control and a mobile app for IT teams. [Compare](https://toolgpa.com/compare/datto-rmm-vs-pulseway) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 13, 2026: - https://www.datto.com/products/rmm/ - https://www.datto.com/pricing/ - https://www.kaseya.com/products/rmm-software/ Page: https://toolgpa.com/tools/datto-rmm Listed by ToolGPA (toolgpa.com).