# Delacon review (2026): is it worth it? > Call tracking, call management and speech analytics Checked Nov 13, 2026 ยท graded Nov 13, 2026 by ToolGPA. Delacon is a call tracking provider that links each inbound call to the campaign, keyword and channel behind it. It also sells call routing and IVR, call recording with transcription, and speech analytics with sentiment analysis. Call data can be pushed to Google tools, CRMs and BI platforms, and the pages say it serves several countries from an Australian base. - **Category:** Marketing Reports & Call Tracking - **Made by:** Delacon - **Website:** https://delacon.io - **Runs on:** Web - **Who should skip it:** Skip it if you want a price before talking to sales, as none is published. - **Facts last checked:** Nov 13, 2026 ## Pricing Delacon's current pricing could not be confirmed from its own site. ## Key features - **Call tracking by source:** Tracks calls by channel, campaign, website source, search word and web page. - **Call management:** IVR, geo-routing and automatic failover for sending calls to the right team or location. - **Call recording and speech analytics:** Records calls with auto-generated transcription, sentiment analysis and compliance monitoring. - **Integrations and APIs:** Connects to Google Ads, Google Analytics, Salesforce and Adobe Analytics, and offers APIs for pushing or pulling call data. - **BigQuery and dashboards:** Call data can be pushed to Google BigQuery for Looker Studio dashboards or other BI platforms. - **SMS360 and Insights IQ:** Additional products listed on the site for text messaging and call insights. ## Good for - Australian and Asia-Pacific businesses that want calls in their marketing reports - Enterprises with complex call routing and CRM integration needs ## Worth knowing - No prices are published; the site directs buyers to book a demo. - The company at delacon.com is an animal-nutrition business; the call tracking company's site is delacon.io. - Integration availability should be confirmed with Delacon for your software version, as the integrations page itself advises. ## ToolGPA grades **GPA: 1.8 out of 4**, graded Nov 13, 2026. Delacon links each inbound call to the campaign, keyword and channel behind it, with recording and speech analytics. But no prices are published, buyers are sent to book a demo, and its integrations should be confirmed for your software version. - **Value for money: C.** No prices are published, so there is nothing to set against the category's $30 to $127 range. - **Free plan and trial: F.** No free plan and no trial on record; buyers book a demo. - **Features: C.** Call tracking by source, routing, recording, speech analytics and BigQuery. The listing shows a gap: integration availability must be confirmed for your software version. - **Ease of use: C.** No store rating on record. Numbers and integrations need setting up with the vendor. - **Platforms and integrations: B.** Web product with Google Ads, Analytics, Salesforce, Adobe Analytics, Zapier and an API. These are ToolGPA's own grades. Graded from this listing, whose facts were read from Delacon's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. ## Where it stands among marketing reporting and call tracking tools - Delacon's GPA of 1.8 is higher than 10 of the 56 other marketing reporting and call tracking tools we grade, and level with 15. - It stands best on platforms and integrations (B, above 6 of 56) and worst on free plan and trial (F, above 0). The category's chart of price against score: https://toolgpa.com/charts/marketing-reports ## Keep it, or make your own? **Keep it.** To replace Delacon you would be making phone numbers that change for each visitor so every call is traced to its source. That is not a weekend's work, with an AI app builder or without one. That makes this kind of software worth paying for, not this one in particular: 31 of the 56 other marketing reporting and call tracking tools grade higher. - You could make: Reports: an app builder makes this well. - You could not: Phone numbers that change for each visitor so every call is traced to its source. - You could not: Speech turned into text you can trust. - You could not: It plugs into other products, Google Ads, Google Analytics and Google Tag Manager among them, and has an API. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. ## Works with Google Ads, Google Analytics, Google Tag Manager, Salesforce, Adobe Analytics, Genesys, Zapier, TapClicks **Tags:** Call tracking, Reports, Transcription, Public API ## Alternatives - [CallRail](https://toolgpa.com/tools/callrail): Call tracking and attribution that ties phone leads to campaigns. [Compare](https://toolgpa.com/compare/callrail-vs-delacon) - [CTM](https://toolgpa.com/tools/calltrackingmetrics): Call tracking, attribution and a softphone, with agency sub-accounts. [Compare](https://toolgpa.com/compare/calltrackingmetrics-vs-delacon) - [Avanser](https://toolgpa.com/tools/avanser): Call tracking and AI lead management. [Compare](https://toolgpa.com/compare/avanser-vs-delacon) - [Mediahawk](https://toolgpa.com/tools/mediahawk): Call tracking and marketing attribution, priced in pounds. [Compare](https://toolgpa.com/compare/delacon-vs-mediahawk) - [Infinity](https://toolgpa.com/tools/infinity-call-tracking): UK call tracking and conversation analytics packages. [Compare](https://toolgpa.com/compare/delacon-vs-infinity-call-tracking) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 13, 2026: - https://delacon.io/ - https://delacon.io/products/call-tracking/ - https://delacon.io/products/integrations/ Page: https://toolgpa.com/tools/delacon Listed by ToolGPA (toolgpa.com).