# DingTalk review (2026): is the free plan enough? > Chat, meetings, docs and approvals in one work platform Checked Nov 12, 2026 ยท graded Nov 12, 2026 by ToolGPA. DingTalk is a workplace platform that puts chat, video meetings, docs, calendar, mail, cloud drive and an AI table in one suite. Its international site sells it per user in US dollars, with a free tier for small teams and AI features such as meeting minutes and summaries. The company operates the international site through DingTalk (Singapore) Private Limited. - **Category:** Team Communication - **Made by:** DingTalk (Singapore) Private Limited - **Website:** https://www.dingtalk.com/en - **Runs on:** iOS - **Who should skip it:** Skip it if store ratings matter to you, as the iOS app averages 1.4 from about 14,000 ratings. - **Facts last checked:** Nov 12, 2026 ## Pricing As of Nov 12, 2026, DingTalk has a free plan, and paid plans start at $4.00 per user / month, annual rate ($4.80 billed monthly). - **Pricing model:** Free plan - **Free plan:** Free plan for up to 10 users: 100 GB storage, HD video meetings up to 40 minutes, 300 AI speech-to-text minutes per user a month, and 180 days of chat history. - **Free trial:** Free 1-month trial on paid plans. | Plan | Price | What you get | | --- | --- | --- | | Free | $0.00 | Up to 10 users, 100 GB storage, 100 participants per meeting and chat retained for 180 days. | | Basic | $4.00 per user / month, annual rate ($4.80 billed monthly) | Up to 300 users, 2 TB plus 5 GB per user, Full HD meetings up to 24 hours and chat retained for 2 years. | | Standard | $8.00 per user / month, annual rate ($9.60 billed monthly) | From 3 users with no upper limit, 300 meeting participants, 500 GB mailboxes and chat retained for 10 years. | | Premium | $15.00 per user / month, annual rate ($18.00 billed monthly) | 500 meeting participants, 1,500 AI speech-to-text minutes per user, 5 TB mailboxes and chat retained for 20 years. | Read from https://www.dingtalk.com/en on Nov 12, 2026. Prices change, so confirm with DingTalk before buying. ## Ways to pay less - **About 17% off with annual billing** (Annual discount): The pricing section shows annual rates roughly 17% below the monthly figures, for example $4.00 against $4.80 for Basic. Source: https://www.dingtalk.com/en ## Key features - **Chat with long retention:** Messaging history is kept for 180 days on Free, 2 years on Basic, 10 years on Standard and 20 years on Premium. - **Video meetings:** Meetings run in HD on Free and Full HD on paid plans, with limits of 100, 300 or 500 participants depending on the plan. - **AI Minutes:** Speech-to-text and AI-generated meeting summaries are metered per user each month: 300 minutes and 5 summaries, or 1,500 and 50 on Premium. - **AI Table:** Spreadsheet-style tables for building business apps with automations, with row limits from 2,000 to 50,000 per sheet and monthly automation runs. - **Docs, drive, mail and calendar:** The same suite includes cloud docs, a drive with per-user storage, mail with attachment limits and a calendar. - **Approvals and attendance:** The English download page lists clock-in, clock-out and leave approval features, and the Chinese site lists approval and attendance products. ## Good for - Companies that want chat, meetings and docs in one suite at a per-user price - Organizations with operations in China or Asia where DingTalk is widely used - Small teams of up to 10 people that fit the free plan ## Worth knowing - The pricing page was read through a Monthly or Annually toggle; the lower price is assumed to be the annual rate and a person should confirm it. - Free is capped at 10 users and 40-minute meetings, and Basic stops at 300 users. - Only an iOS app was confirmed from the App Store listing; the English pages name no other platforms. - The App Store listing shows a 1.4 average from about 14,000 ratings, and the most recent reviews shown are from 2020. ## ToolGPA grades **GPA: 2.0 out of 4**, graded Nov 12, 2026. DingTalk bundles chat, video meetings, docs, mail, drive and approvals in one workplace suite, with a free plan for up to 10 users and paid plans from $4 per user a month. Its App Store listing averages 1.4 from about 14,000 ratings, and the free plan caps meetings at 40 minutes. - **Value for money: C.** Basic is $4 per user a month at the annual rate ($4.80 monthly), just above the $3.50 that marks the cheaper quarter of team-chat tools. The middle is $7. - **Free plan and trial: B.** Free covers up to 10 users with 100 GB of storage, 40-minute meetings, 300 AI speech-to-text minutes per user and 180 days of chat history. A small team could use it, and paid plans get a free month. - **Features: B.** Chat, meetings, docs, drive, mail, calendar, AI minutes, an AI table, approvals and attendance. Nothing in the listing shows a gap in the core chat job. - **Ease of use: F.** The App Store listing shows 1.4 from about 14,000 ratings, and the recent reviews shown date from 2020. - **Platforms and integrations: C.** Only an iOS app was confirmed from the listing, and the English pages name no other platforms. No API or integration list is shown. These are ToolGPA's own grades. Graded from this listing, whose facts were read from DingTalk's own pages on 12 November 2026, and its App Store rating. Not based on using the product, and shorter than our full reviews. ## Where it stands among team communication apps - DingTalk's GPA of 2.0 is higher than 0 of the 50 other team communication apps we grade, and level with 5. - It stands best on features (B, above 39 of 50) and worst on ease of use (F, above 0). - Its paid plans start at $4 a month for each person, against a middle price of $7 for the category: 9 of the 38 others that charge start lower. - On features, ease of use and platforms it scores 1.7 out of 4. 14 tools score higher and cost less. The category's chart of price against score: https://toolgpa.com/charts/team-chat ## Keep it, or make your own? **Keep it.** To replace DingTalk you would be making chat that a whole team counts on staying up. That is not a weekend's work, with an AI app builder or without one. That makes this kind of software worth paying for, not this one in particular: 45 of the 50 other team communication apps grade higher. It costs $48 a year. - You could make: Calendar: an app builder makes this well. - You could not: Chat that a whole team counts on staying up. - You could not: Video calls. - You could not: A bot that joins your calls and turns the talk into notes. - You could not: Speech turned into text you can trust. - You could not: A real app for iOS. Something home-made would be a web page. - You could not: It is priced for each person, which means accounts and billing for a team. - You could not: AI features, unless you pay a model provider for each request yourself. - You could not: The depth: we grade its features B, which means it covers the whole job. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. **Tags:** Team chat, Video calls, AI features, Meeting notes, Transcription, Calendar ## Alternatives - [Lark](https://toolgpa.com/tools/lark): All-in-one suite of chat, meetings, docs, email and workflows. [Compare](https://toolgpa.com/compare/dingtalk-vs-lark) - [Microsoft Teams](https://toolgpa.com/tools/microsoft-teams): Chat, video meetings and calling tied into Microsoft 365. [Compare](https://toolgpa.com/compare/dingtalk-vs-microsoft-teams) - [Slack](https://toolgpa.com/tools/slack): Channel-based team messaging with huddles, workflows and AI. [Compare](https://toolgpa.com/compare/dingtalk-vs-slack) - [Google Chat](https://toolgpa.com/tools/google-chat): Team messaging and spaces built into Google Workspace. [Compare](https://toolgpa.com/compare/dingtalk-vs-google-chat) - [Zoom](https://toolgpa.com/tools/zoom): Video meetings bundled with team chat, phone and AI notes. [Compare](https://toolgpa.com/compare/dingtalk-vs-zoom) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 12, 2026: - https://www.dingtalk.com/en - https://www.dingtalk.com/en/download - https://apps.apple.com/us/app/dingding-redefine-work-in-ai/id930368978 Page: https://toolgpa.com/tools/dingtalk Listed by ToolGPA (toolgpa.com).