# Docsie review (2026): is the free plan enough? > Turns training videos into documentation and knowledge bases Checked Nov 12, 2026 ยท graded Nov 12, 2026 by ToolGPA. Docsie converts videos, PDFs and websites into written documentation and publishes it as a knowledge base or portal. Every plan is built on a monthly pool of AI credits that pay for video conversion, document import, chat and translation. A self-hosted edition and an MCP server are also offered. - **Category:** Docs & Wikis - **Made by:** Docsie - **Website:** https://www.docsie.io - **Runs on:** Web - **Who should skip it:** Tight if you stay free, since 12,500 credits arrive once and a 30-minute video uses about 15,000. - **Facts last checked:** Nov 12, 2026 ## Pricing As of Nov 12, 2026, Docsie has a free plan, and paid plans start at $25 per month for 1 seat, billed annually ($29 billed monthly). - **Pricing model:** Free plan - **Free plan:** 12,500 AI credits once at signup, 5 free video uploads, a knowledge base on your own domain, 1 seat and 3 GB of storage. - **Free trial:** None listed. | Plan | Price | What you get | | --- | --- | --- | | Free | $0 | 12,500 AI credits at signup, 5 video uploads, 1 seat and 3 GB of storage. | | Hobby | $25 per month for 1 seat, billed annually ($29 billed monthly) | 60K AI credits a month (about 2 hours of video), 10 GB of storage. | | Starter | $83 per month for 5 seats, billed annually ($99 billed monthly) | 150K AI credits a month (about 5 hours of video) and 20 GB of storage. | | Premium | $170 per month for up to 15 seats, billed annually ($250 billed monthly) | 500K AI credits a month, unlimited workspaces, portals and AI chatbots, custom branding and 50 GB of storage. | | Business | $249 per month for 40 seats, billed annually ($449 billed monthly) | 1.2M AI credits a month, Confluence, GitHub and GitLab connectors, Slack, Jira, HubSpot, Salesforce and Zendesk integrations, 100 GB of storage. | | Organization | $699 per month for 90 seats, billed annually ($900 billed monthly) | 2.5M AI credits a month, granular roles and permissions, videos up to 180 minutes and 1 TB of storage. | Read from https://www.docsie.io/pricing/ on Nov 12, 2026. Prices change, so confirm with Docsie before buying. ## Ways to pay less - **Save up to 45% on yearly billing** (Annual discount): Paying yearly instead of monthly lowers each plan's monthly rate; the pricing page says yearly billing saves up to 45%. Source: https://www.docsie.io/pricing/ ## Key features - **Video to documentation:** Uploads a recording and writes a guide from it. Conversion costs 250 to 2,000 credits per minute depending on the quality level. - **Knowledge base and portals:** Publishes documentation to a knowledge base on your own domain, with version control and 100+ languages. - **Document and website import:** PDF, Word and PowerPoint files are imported at 200 credits per page, and existing websites at 30 credits per page. - **AI chat and search:** A chatbot answers from your documentation; a search query costs 5 credits. - **Translation:** Translates documentation into 100+ languages at 60 credits per 1,000 characters. - **Self-hosted edition:** Helm charts and Docker images are offered; the vendor says it is free for personal use. ## Good for - Teams that have training or screen-recorded videos to turn into written guides - Small teams starting on the free plan before paying - Companies that need a self-hosted documentation platform ## Worth knowing - Extra seats on Premium cost $10 per seat per month. - Credits you buy never expire; one-off packs start at $0.70 per 1,000 credits and a 500K pack is $263. - A 30-minute video at Standard quality uses about 15,000 credits. - Enterprise is custom priced and the Free plan's 12,500 credits are given once, not monthly. ## ToolGPA grades **GPA: 2.2 out of 4**, graded Nov 12, 2026. Docsie turns videos and documents into knowledge bases, with a free plan and paid plans from $25 a month. The AI credits that pay for it run out: the free plan gives 12,500 once, not monthly, and a 30-minute video at standard quality uses about 15,000. - **Value for money: C.** Hobby is $25 a month billed annually ($29 monthly) for 1 seat, above the category's middle at $18 but well under its dearer quarter at $82.50. Starter is $83 for 5 seats. - **Free plan and trial: C.** The free plan has 12,500 AI credits once, 5 video uploads, 1 seat and 3 GB, with no card. A single half-hour video uses more than the credits you get, so you will hit the cap. - **Features: C.** Video to documentation, knowledge bases and portals, document and website import, AI chat and translation, and a self-hosted edition. Work is metered in credits, which is the gap. - **Ease of use: C.** No store rating on record. You upload, review and edit the generated pages, and set up the portal and domain. - **Platforms and integrations: B.** Web only, with a self-hosted edition and connectors: Confluence, GitHub and GitLab on Business, and Slack, Jira, HubSpot, Salesforce and Zendesk. These are ToolGPA's own grades. Graded from this listing, whose facts were read from Docsie's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews. ## Where it stands among docs and wiki tools - Docsie's GPA of 2.2 is higher than 10 of the 69 other docs and wiki tools we grade, and level with 14. - It stands best on platforms and integrations (B, above 18 of 69) and worst on features (C, above 2). - Its paid plans start at $25 a month, against a middle price of $18.50 for the category: 30 of the 51 others that charge start lower. - On features, ease of use and platforms it scores 2.3 out of 4. 22 tools score higher and cost less. The category's chart of price against score: https://toolgpa.com/charts/docs-wikis ## Keep it, or make your own? **Keep it.** The plain part of Docsie you could make: documents and help center. What surrounds it you could not. The 3 things listed below take a company, not a weekend. That makes this kind of software worth paying for, not this one in particular: 45 of the 69 other docs and wiki tools grade higher. It costs $300 a year. - You could make: Documents and help center: an app builder makes these well. - You could not: A chatbot builder hooked into the messaging apps. - You could not: It plugs into other products, Confluence, GitHub and GitLab among them. - You could not: AI features, unless you pay a model provider for each request yourself. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. ## Works with Confluence, GitHub, GitLab, Slack, Jira, HubSpot, Salesforce, Zendesk **Tags:** Documents, Help center, AI features, Chatbots, Self-hostable ## Alternatives - [Document360](https://toolgpa.com/tools/document360): Hosted knowledge base software for public and private docs. [Compare](https://toolgpa.com/compare/docsie-vs-document360) - [GitBook](https://toolgpa.com/tools/gitbook): Documentation platform for product and API docs, synced with Git. [Compare](https://toolgpa.com/compare/docsie-vs-gitbook) - [Archbee](https://toolgpa.com/tools/archbee): Documentation platform for public and internal knowledge portals. [Compare](https://toolgpa.com/compare/archbee-vs-docsie) - [Helpjuice](https://toolgpa.com/tools/helpjuice): Hosted knowledge base software with a design built for you. [Compare](https://toolgpa.com/compare/docsie-vs-helpjuice) - [Stonly](https://toolgpa.com/tools/stonly): Interactive guides and knowledge base for customer support. [Compare](https://toolgpa.com/compare/docsie-vs-stonly) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 12, 2026: - https://www.docsie.io/pricing/ - https://www.docsie.io Page: https://toolgpa.com/tools/docsie Listed by ToolGPA (toolgpa.com).