# eKomi review (2026): is it worth it? > Transaction-verified customer reviews, quoted by volume Checked Nov 12, 2026 ยท graded Nov 12, 2026 by ToolGPA. eKomi is a review platform, based in Berlin and Los Angeles, that ties each review to a real transaction and then distributes it to Google and other review sites. It collects feedback by email, SMS and WhatsApp and exposes an API with SDKs. Access requires an application for certification, and every package is priced individually. - **Category:** Customer Review Tools - **Made by:** eKomi - **Website:** https://www.ekomi.com/ - **Runs on:** Web - **Who should skip it:** Skip it if you want to see prices first, as every package says to contact sales. - **Facts last checked:** Nov 12, 2026 ## Pricing eKomi's current pricing could not be confirmed from its own site. ## Key features - **Transaction-verified reviews:** The vendor says every review is tied to an actual purchase passed in through its API and checked by algorithmic and human moderation. - **Many collection channels:** Email and SMS on the Growth package, with WhatsApp on Enterprise, plus a longer list of channels on the homepage such as QR codes, pop-ups and in-app prompts. - **Distribution to other platforms:** Reviews can be cross-posted to Google Business Profile, Trustpilot, Facebook Recommendations, Yelp and a network the vendor counts at 314 platforms. - **Google seller ratings:** eKomi describes itself as an official Google partner for seller ratings and product reviews. - **API and developer tools:** A REST API with SDKs for Node.js, Python, PHP and Ruby, webhooks, a sandbox and an MCP integration, with full webhooks on Enterprise. - **Feedback types and ratings:** Supports star ratings, NPS, CSAT and customer effort score, along with text, photo and video submissions. ## Good for - Brands that want reviews tied to confirmed purchases - Teams that want to push one set of reviews to several review sites - Developers who want to feed transactions in through an API ## Worth knowing - No prices are published: Growth, Enterprise and White-Label packages all say 'Contact sales for pricing'. - Every package requires an eKomi certification application before access; the site says review takes up to 48 hours. - The Growth package caps reviews at 10,000 a month and its API has rate limits; WhatsApp is listed only on Enterprise. - The site lists no self-serve signup and no free plan. ## ToolGPA grades **GPA: 2.0 out of 4**, graded Nov 12, 2026. eKomi collects reviews tied to real transactions and can send them to Google seller ratings and other sites. No prices are published, every package needs an application to be certified first, and there is no self-serve sign-up or free plan. - **Value for money: C.** No prices are published: Growth, Enterprise and White-Label all say 'Contact sales for pricing'. With nothing to compare, it sits in the middle. - **Free plan and trial: F.** The site lists no free plan, no trial and no self-serve sign-up. - **Features: B.** Transaction-verified reviews, many collection channels, distribution to other platforms, Google seller ratings and an API. Growth caps reviews at 10,000 a month and WhatsApp is Enterprise only. - **Ease of use: C.** No store rating on record. Every package needs an eKomi certification application first, and the site says that review takes up to 48 hours. - **Platforms and integrations: B.** Web, with Google Business Profile, Trustpilot, Facebook and Yelp connections and an API. No desktop or phone app. These are ToolGPA's own grades. Graded from this listing, whose facts were read from eKomi's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews. ## Where it stands among customer review tools - eKomi's GPA of 2.0 is higher than 17 of the 63 other customer review tools we grade, and level with 10. - It stands best on features (B, above 34 of 63) and worst on free plan and trial (F, above 0). The category's chart of price against score: https://toolgpa.com/charts/reviews ## Keep it, or make your own? **Keep it.** The plain part of eKomi you could make: review collection and reports. What surrounds it you could not. The 2 things listed below take a company, not a weekend. That makes this kind of software worth paying for, not this one in particular: 36 of the 63 other customer review tools grade higher. - You could make: Review collection and reports: an app builder makes these well. - You could not: It plugs into other products, Google Business Profile, Trustpilot and Facebook among them, and has an API. - You could not: The depth: we grade its features B, which means it covers the whole job. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. ## Works with Google Business Profile, Trustpilot, Facebook, Yelp **Tags:** Review collection, Reports, Public API ## Alternatives - [Trustpilot](https://toolgpa.com/tools/trustpilot): Business reviews on Trustpilot's public site, with paid invite plans. [Compare](https://toolgpa.com/compare/ekomi-vs-trustpilot) - [Feefo](https://toolgpa.com/tools/feefo): Verified customer reviews for products and services. [Compare](https://toolgpa.com/compare/ekomi-vs-feefo) - [Trusted Shops](https://toolgpa.com/tools/trusted-shops): Trustmark, buyer protection and reviews for online shops. [Compare](https://toolgpa.com/compare/ekomi-vs-trusted-shops) - [Bazaarvoice](https://toolgpa.com/tools/bazaarvoice): Ratings, reviews and shopper content for brands and retailers. [Compare](https://toolgpa.com/compare/bazaarvoice-vs-ekomi) - [REVIEWS.io](https://toolgpa.com/tools/reviews-io): Product and company reviews for online stores, priced by invites. [Compare](https://toolgpa.com/compare/ekomi-vs-reviews-io) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 12, 2026: - https://www.ekomi.com/pricing/ - https://www.ekomi.com/ Page: https://toolgpa.com/tools/ekomi Listed by ToolGPA (toolgpa.com).