# Elium review (2026): is it worth €15 a month per user, billed yearly? > Governed company knowledge base for people and AI agents Checked Nov 13, 2026 · graded Nov 13, 2026 by ToolGPA. Elium is a knowledge management platform where each piece of content has an owner, is flagged when it goes stale, and is served to staff and to AI assistants from one source. It is aimed at operations, customer service and IT support teams. Plans are priced per user with a 10-user minimum, and the vendor is based in Belgium with EU-only hosting. - **Category:** Docs & Wikis - **Made by:** Elium (since 2008) - **Website:** https://elium.com - **Runs on:** Web, Browser extension - **Who should skip it:** Not for you if you have fewer than 10 users, as every plan has a 10-user minimum. - **Facts last checked:** Nov 13, 2026 ## Pricing As of Nov 13, 2026, Elium is a paid product with a free trial, starting at €15 per user / month, billed yearly (€18 billed monthly), 10-user minimum. - **Pricing model:** Free trial - **Free plan:** None. - **Free trial:** Free trial that starts with a short call with the Elium team; no credit card required. | Plan | Price | What you get | | --- | --- | --- | | Team | €15 per user / month, billed yearly (€18 billed monthly) | Expiry reminders, AI editor and templates, decision trees, multilingual content, unlimited AI search with sources. 10-user minimum, 1 admin included. | | Corporate | €20 per user / month, billed yearly (€24 billed monthly) | Adds MCP connections for AI agents, approval workflows, gap detection, dashboards, a browser extension, SSO and audit trail. 10-user minimum, 3 admins included. | | Enterprise | Custom | Custom AI assistants next to a CRM or help desk, dedicated team, private-cloud or on-premise hosting options, 99.5% uptime SLA and full API. Volume-based pricing. | Read from https://elium.com/pricing on Nov 13, 2026. Prices change, so confirm with Elium before buying. ## Ways to pay less - **Save 17% with yearly billing** (Annual discount): The pricing page shows Team at €15 per user a month billed yearly against €18 billed monthly, and Corporate at €20 against €24. Source: https://elium.com/pricing ## Key features - **Content ownership and review:** Each article has an owner, and stale content or gaps are flagged and routed to that owner to verify. Expiry reminders are on every plan. - **AI answers with sources:** Staff can ask questions and get AI answers that cite the source article. Unlimited AI search and answers are included, with no usage credits. - **MCP and AI agent connections:** The Corporate plan connects ChatGPT, Claude or custom agents over the Model Context Protocol, keeping permissions and citations. - **Templates, AI editor and decision trees:** Articles are written with an AI editor and reusable templates, and decision trees guide readers through multi-step procedures. - **Governance and reporting:** Approval workflows, duplicate and gap detection, and dashboards on content, search and AI answers come with Corporate. SSO and audit trail are on Corporate as well. - **Connectors and import:** The integrations page lists 65 integrations, including SharePoint, OneDrive and Google Drive imports, Teams and Zendesk, and Markdown import. ## Good for - Operations, customer service and IT teams that need approved, current answers - European organizations that want EU-only hosting - Companies feeding company knowledge to AI assistants through MCP ## Worth knowing - Every plan has a 10-user minimum, so very small teams cannot buy it. - There is no free plan, and the free trial starts with a call with the Elium team. - Approval workflows, SSO, audit trail, the browser extension and MCP connections need Corporate at €20 per user / month billed yearly. - Prices are shown in euros; Enterprise pricing is not published. ## ToolGPA grades **GPA: 2.0 out of 4**, graded Nov 13, 2026. Elium is a company knowledge base with content owners, expiry reminders and AI answers that cite sources. Every plan has a 10-user minimum, there's no free plan, and the trial begins with a call to its team. - **Value for money: D.** €15 a user a month billed yearly, with a 10-user minimum, so at least €150 a month. That's well past the $82.50 dearer quarter for docs tools. - **Free plan and trial: C.** A free trial that needs no card, though it starts with a short call. No free plan. - **Features: C.** Content ownership, AI answers, templates, decision trees and reporting. But approval workflows, SSO, audit trail and MCP connections need Corporate at €20. - **Ease of use: C.** No store rating on record. You set up spaces, owners and connectors to Microsoft 365 and others. - **Platforms and integrations: B.** Web app plus a browser extension, with Microsoft 365, SharePoint, Google Drive, Teams, Zendesk and Slack links. These are ToolGPA's own grades. Graded from this listing, whose facts were read from Elium's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. ## Where it stands among docs and wiki tools - Elium's GPA of 2.0 is higher than 6 of the 86 other docs and wiki tools we grade, and level with 10. - It stands best on platforms and integrations (B, above 28 of 86) and worst on value for money (D, above 0). - Its paid plans start at about $16.76 a month for each person, against a middle price of $18.50 for the category: 25 of the 57 others that charge start lower. - On features, ease of use and platforms it scores 2.3 out of 4. 20 tools score higher and cost less. The category's chart of price against score: https://toolgpa.com/charts/docs-wikis ## Keep it, or make your own? **Keep it.** To replace Elium you would be making a search engine with an AI model behind it. That is not a weekend's work, with an AI app builder or without one. That makes this kind of software worth paying for, not this one in particular: 70 of the 86 other docs and wiki tools grade higher. It costs $201.10 a year. - You could make: Wiki and templates: an app builder makes these well. - You could not: A search engine with an AI model behind it. - You could not: It is priced for each person, which means accounts and billing for a team. - You could not: It plugs into other products, Microsoft 365, SharePoint and OneDrive among them, and has an API. - You could not: What a company asks for before it lets staff use something: single sign-on and roles and permissions. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. ## Works with Microsoft 365, SharePoint, OneDrive, Google Drive, Microsoft Teams, Zendesk, ServiceNow, Slack **Tags:** Wiki, AI search, AI features, Templates, Public API ## Alternatives - [Guru](https://toolgpa.com/tools/guru): Verified company knowledge base with AI search and agents. [Compare](https://toolgpa.com/compare/elium-vs-guru) - [Slite](https://toolgpa.com/tools/slite): Team knowledge base with doc verification and AI answers. [Compare](https://toolgpa.com/compare/elium-vs-slite) - [Document360](https://toolgpa.com/tools/document360): Hosted knowledge base software for public and private docs. [Compare](https://toolgpa.com/compare/document360-vs-elium) - [Confluence](https://toolgpa.com/tools/confluence): Team wiki and docs workspace from Atlassian, tied to Jira. [Compare](https://toolgpa.com/compare/confluence-vs-elium) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 13, 2026: - https://elium.com/pricing - https://elium.com - https://elium.com/integrations - https://elium.com/about Page: https://toolgpa.com/tools/elium Listed by ToolGPA (toolgpa.com).