# EngageBay

> All-in-one marketing, sales and support CRM for small teams

EngageBay is a combined marketing, sales and support suite for small businesses, built around a shared CRM. It bundles email marketing, landing pages, deal pipelines, appointment scheduling, a helpdesk and live chat. It is sold as one All-in-One plan or as separate Marketing, CRM & Sales and Service products, and a free plan covers up to 15 users and 250 contacts.

- **Category:** CRM Software
- **Made by:** EngageBay Inc.
- **Website:** https://www.engagebay.com
- **Runs on:** Web, iOS, Android
- **Facts last checked:** Oct 6, 2026

## Pricing

EngageBay has a free plan. Paid plans start at $13.79 per user / month, billed yearly ($14.99 billed monthly).

- **Pricing model:** Free plan
- **Free plan:** Free plan for up to 15 users: 250 contacts, 1,000 branded emails, CRM, helpdesk, live chat, 1 landing page, 2 email sequences and 20 AI conversations a month.
- **Free trial:** None listed.

| Plan | Price | What you get |
| --- | --- | --- |
| Free | $0 | All-in-One suite for up to 15 users: 250 contacts, 1,000 branded emails, CRM, helpdesk, live chat and 1 landing page. |
| Basic | $13.79 per user / month, billed yearly ($14.99 billed monthly) | 500 contacts, 3,000 branded emails, lead scoring, SMS marketing, web pop-ups, third-party integrations and 1 GB of file storage. |
| Growth | $59.79 per user / month, billed yearly ($64.99 billed monthly) | 5,000 contacts, 25,000 branded emails, marketing automation with up to 10 workflows, A/B testing, proposals and a custom domain. |
| Pro | $110.39 per user / month, billed yearly ($119.99 billed monthly) | 10,000 contacts, 50,000 branded emails, 100 workflows, web analytics, custom reporting, role management, goals and phone support. |

Read from https://www.engagebay.com/pricing/all-in-one on Oct 6, 2026. Prices change, so confirm with EngageBay before buying.

## Ways to pay less

- **8% off yearly billing, 15% off biennial** (Annual discount): The pricing page takes 8% off for yearly billing and 15% off for a two-year term: All-in-One Basic is $14.99 monthly, $13.79 yearly and $12.74 biennial per user a month. Source: https://www.engagebay.com/pricing/all-in-one

## Key features

- **CRM and deal pipelines:** The CRM covers contacts and companies with a 360-degree view, deals, tasks and email tracking, and is part of the Free plan. Pipelines track each deal by stage for forecasting.
- **Email marketing and automation:** Email broadcasts, sequences, templates and landing pages come with the suite. Automation workflows begin on Growth with 10 workflows and rise to 100 on Pro.
- **Helpdesk and live chat:** The Service Bay adds ticketing, ticket views, canned responses and live chat. It is included in the All-in-One plans and is also offered on its own as a free help desk.
- **Appointment scheduling:** Booking links let leads pick a time slot, sync with Google or Office 365 calendars, send reminder emails and create a contact for anyone new who books.
- **EngageBay AI:** AI suggests email copy and subject lines, scores leads and runs a chatbot trained on your own knowledge sources. AI conversations are metered, from 20 a month on Free to 500 on Pro.
- **REST API and webhooks:** A REST API, webhooks and a tracking code API are documented for developers. API calls are capped each month, from 500 on Free to 75,000 on Pro.

## Good for

- Small businesses that want marketing, sales and support in one tool
- Teams of up to 15 starting on a free plan with a small contact list
- Buyers who would otherwise pay for a CRM and an email tool separately

## Worth knowing

- All-in-One plans cap contacts: 250 on Free, 500 on Basic, 5,000 on Growth and 10,000 on Pro.
- The pricing page lists marketing automation from the Growth plan, which allows 10 workflows of up to 15 nodes each.
- Prices here are for the All-in-One suite. The CRM & Sales Bay alone is $11.95, $45.99 or $73.59 per user / month, billed yearly.
- The lowest advertised rates need a two-year (biennial) term, which takes 15% off the monthly prices.

## Works with

Zapier, Shopify, Stripe, Xero, Twilio, Slack, Mailchimp, WhatsApp

**Tags:** Sales pipeline, Marketing automation, Workflow automation, Forms, Booking links, AI features, Public API

## Alternatives

- [HubSpot](https://toolgpa.com/tools/hubspot): Free CRM at the center of a marketing, sales and service suite. [Compare](https://toolgpa.com/compare/engagebay-vs-hubspot)
- [Keap](https://toolgpa.com/tools/keap): CRM with sales and marketing automation for small businesses. [Compare](https://toolgpa.com/compare/engagebay-vs-keap)
- [Zoho CRM](https://toolgpa.com/tools/zoho-crm): Sales CRM with a free edition, process automation and Zia AI. [Compare](https://toolgpa.com/compare/engagebay-vs-zoho-crm)
- [Bitrix24](https://toolgpa.com/tools/bitrix24): Flat-priced CRM with tasks, chat, video calls and a site builder. [Compare](https://toolgpa.com/compare/bitrix24-vs-engagebay)
- [Ontraport](https://toolgpa.com/tools/ontraport): CRM with marketing automation, payments and membership sites. [Compare](https://toolgpa.com/compare/engagebay-vs-ontraport)

## Sources

The prices, plans, platforms and features above were read from these pages on Oct 6, 2026:

- https://www.engagebay.com/pricing/all-in-one
- https://www.engagebay.com/pricing/sales
- https://www.engagebay.com/
- https://www.engagebay.com/about
- https://www.engagebay.com/crm/mobile-crm
- https://www.engagebay.com/crm/sales-pipeline
- https://www.engagebay.com/crm/appointment-scheduling-software
- https://www.engagebay.com/engagebay-ai
- https://www.engagebay.com/integrations/
- https://www.engagebay.com/api

Page: https://toolgpa.com/tools/engagebay
Listed by ToolGPA (toolgpa.com).