# FieldEZ review (2026): is it worth it? > Field service, IT service desk and equipment sales on one record Checked Nov 13, 2026 ยท graded Nov 13, 2026 by ToolGPA. FieldEZ is an operations platform for enterprises that install, service and support equipment. It combines field service management, ITIL-aligned IT service management and equipment sales on a single asset record, with an offline-capable technician app and AI features. Pillars are licensed individually and the vendor publishes no prices. - **Category:** Field Service Software - **Made by:** FieldEZ - **Website:** https://www.fieldez.com - **Runs on:** Web - **Who should skip it:** Not for you if you run a small trade business. - **Facts last checked:** Nov 13, 2026 ## Pricing FieldEZ's current pricing could not be confirmed from its own site. ## Key features - **Field service management:** Dispatch matched to skills, location and availability, multi-visit installations, SLA tracking, parts and service history per asset. - **IT service management:** ITIL-aligned incidents, problems and change with self-service, kept on the same record as the field work. - **Sales, contracts and renewals:** Leads, configure-price-quote, orders, price books, service contracts, warranties and renewal tracking tied to the equipment. - **Offline technician app:** The mobile app lets technicians run jobs, complete checklists and capture proof of service without coverage, then syncs. - **AI features:** Work summaries, SLA-breach prediction, technician assignment, parts recommendations and ticket triage are described on its AI page. ## Good for - Manufacturers, telecom and IT services firms servicing installed equipment at scale - Companies that want field service and an IT service desk on one asset record ## Worth knowing - No prices are published; platform pillars are licensed individually and sized to the estate and team. - One-time implementation services are charged separately, according to the vendor's FAQ. - Aimed at enterprise and mid-market equipment operations, not small trade businesses. - The AI layer comes in three tiers, IQ Essentials, Pro and Ultimate, each sold through sales. ## ToolGPA grades **GPA: 2.0 out of 4**, graded Nov 13, 2026. FieldEZ puts field service, an IT service desk and equipment sales on one record, with an offline technician app. Pricing is by sales quote with separate implementation charges, and it is aimed at enterprise and mid-market equipment operations. - **Value for money: C.** No prices are published; pillars are licensed individually, and implementation is charged separately. - **Free plan and trial: F.** No free plan and no trial on the listing. - **Features: B.** Dispatch, SLAs, parts, ITSM, contracts, renewals and an offline technician app cover the job. AI tiers are extra. - **Ease of use: C.** No store rating on record. A platform of this size has a lot to configure. - **Platforms and integrations: B.** Web with an offline technician app. No integrations are named. These are ToolGPA's own grades. Graded from this listing, whose facts were read from FieldEZ's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. ## Where it stands among field service apps - FieldEZ's GPA of 2.0 is higher than 31 of the 87 other field service apps we grade, and level with 23. - It stands best on features (B, above 55 of 87) and worst on free plan and trial (F, above 0). The category's chart of price against score: https://toolgpa.com/charts/field-service ## Keep it, or make your own? **Keep it.** To replace FieldEZ you would be making connections to other products, each kept working as those products change. That is not a weekend's work, with an AI app builder or without one. - You could make: Job scheduling and help desk: an app builder makes these well. - You could not: Connections to other products, each kept working as those products change. - You could not: AI features, unless you pay a model provider for each request yourself. - You could not: The depth: we grade its features B, which means it covers the whole job. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. **Tags:** Job scheduling, Help desk, AI features, Works offline, Public API, Workflow automation ## Alternatives - [Zinier](https://toolgpa.com/tools/zinier): AI-based field service platform for large enterprise operations. [Compare](https://toolgpa.com/compare/fieldez-vs-zinier) - [ServicePower](https://toolgpa.com/tools/servicepower): Field service software for employed and contracted technicians. [Compare](https://toolgpa.com/compare/fieldez-vs-servicepower) - [Skedulo](https://toolgpa.com/tools/skedulo): Scheduling and mobile platform for field visits and shift work. [Compare](https://toolgpa.com/compare/fieldez-vs-skedulo) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 13, 2026: - https://www.fieldez.com/ - https://www.fieldez.com/platform.html - https://www.fieldez.com/faq.html - https://www.fieldez.com/ai.html Page: https://toolgpa.com/tools/fieldez Listed by ToolGPA (toolgpa.com).