# FusionPBX review (2026): is the free plan enough? > Open-source multi-tenant PBX built on FreeSWITCH Checked Nov 13, 2026 ยท graded Nov 13, 2026 by ToolGPA. FusionPBX is an open-source phone system with a web interface, built on the FreeSWITCH softswitch. It runs on your own server as a single PBX or a multi-tenant host, with call center, fax, voicemail and conferencing. The software is free; paid memberships add training, support hours and some extra applications. - **Category:** Business Phone Systems - **Made by:** FusionPBX - **Website:** https://www.fusionpbx.com - **Runs on:** Web - **Who should skip it:** Not for you if you don't want to run a server, as you host and maintain it yourself. - **Facts last checked:** Nov 13, 2026 ## Pricing As of Nov 13, 2026, FusionPBX has a free plan, and paid plans start at $100 per month (Green membership, optional). - **Pricing model:** Free plan - **Free plan:** The FusionPBX software is free to download and install on your own server, with a free account for bug reports and public documentation. - **Free trial:** None listed. | Plan | Price | What you get | | --- | --- | --- | | FusionPBX software | $0 | Open-source PBX you install and host yourself; no support hours included. | | Green membership | $100 per month, one individual | Training videos, member documentation, rebranding guide and member apps; no support hours. | | Blue membership | $300 per month, one individual | Green benefits plus up to 1.5 hours of official support a month. | | Purple membership | $500 per month, one individual | Up to 3 hours of priority support a month, plus the advanced call center applications. | | Gold membership | $1,000 per month, up to 3 employees | Up to 6 hours of priority support a month, the REST API and the Purple call center applications. | Read from https://www.fusionpbx.com/members on Nov 13, 2026. Prices change, so confirm with FusionPBX before buying. ## Key features - **Multi-tenant PBX:** Runs as a single-domain PBX or a domain-based multi-tenant system, which hosting providers use to serve many customers. - **Built on FreeSWITCH:** Provides unlimited extensions, voicemail-to-email, call parking, call queues, a call center and phone provisioning. - **Browser phone and call transcription:** Version 5.6 release notes list a WebRTC browser-based phone and a feature to transcribe and summarize calls. - **Fax, conferencing and voicemail:** The same server acts as a fax, voicemail and conference server alongside voice. - **Installer scripts:** Install scripts are provided for Debian and Ubuntu, with FreeBSD and Raspberry Pi OS also covered; Debian 12 or 13 is recommended. ## Good for - Hosting providers that want to run a white-label multi-tenant PBX - IT teams comfortable administering Linux servers and SIP trunks ## Worth knowing - You host and maintain the server yourself; the project does not sell calling service or phone numbers. - Official support is sold in monthly hours through membership levels; the free software comes with community channels only. - Call center reporting, wallboard and the REST API are member applications at the Purple and Gold levels. - Memberships are per individual; Gold covers up to three employees. ## ToolGPA grades **GPA: 2.0 out of 4**, graded Nov 13, 2026. FusionPBX is an open-source phone system on FreeSWITCH, and the software costs nothing. But you host and maintain the server, and support, call center reporting and the REST API are sold as monthly memberships from $100 to $1,000. - **Value for money: C.** Software that is only free if you host it yourself is a C. Memberships run $100 to $1,000 a month, per individual, for training and support hours. - **Free plan and trial: B.** The software is free to download with community help only, so one person could live on it, but you need your own server. - **Features: C.** Multi-tenant PBX, voicemail, fax, conferencing and a browser phone, with call center reporting, wallboard and the API held back for the $500 and $1,000 memberships. - **Ease of use: D.** Self-hosting on your own server with installer scripts. There's no rating on record. - **Platforms and integrations: C.** Web interface only, with 3 integrations on record. It sells no calling service or phone numbers. These are ToolGPA's own grades. Graded from this listing, whose facts were read from FusionPBX's own pages on 13 November 2026; its pages would not load when we re-checked, so the grades rest on the listing. Not based on using the product, and shorter than our full reviews. ## Where it stands among business phone systems - FusionPBX's GPA of 2.0 is higher than 28 of the 77 other business phone systems we grade, and level with 18. - It stands best on free plan and trial (B, above 72 of 77) and worst on ease of use (D, above 0). - Its paid plans start at $100 a month, against a middle price of $19 for the category: 47 of the 49 others that charge start lower. - On features, ease of use and platforms it scores 1.7 out of 4. 46 tools score higher and cost less. The category's chart of price against score: https://toolgpa.com/charts/business-phones ## Keep it, or make your own? **Keep it.** To replace FusionPBX you would be making phone numbers and calls carried over the phone network. That is not a weekend's work, with an AI app builder or without one. It costs $1,200 a year. FusionPBX is open source, so there is a third way: take its code and run it yourself. - You could not: Phone numbers and calls carried over the phone network. - You could not: Fax numbers connected to the phone network. - You could not: Speech turned into text you can trust. - You could not: It plugs into other products, FreeSWITCH, PostgreSQL and NGINX among them, and has an API. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. ## Works with FreeSWITCH, PostgreSQL, NGINX **Tags:** Open source, Self-hostable, Business phone line, Online fax, Transcription, Public API ## Alternatives - [FreePBX](https://toolgpa.com/tools/freepbx): Open-source web interface for managing an Asterisk phone system. [Compare](https://toolgpa.com/compare/freepbx-vs-fusionpbx) - [VitalPBX](https://toolgpa.com/tools/vitalpbx): Asterisk-based PBX you install on your own server or VPS. [Compare](https://toolgpa.com/compare/fusionpbx-vs-vitalpbx) - [Yeastar](https://toolgpa.com/tools/yeastar): P-Series PBX in cloud, software or appliance editions. [Compare](https://toolgpa.com/compare/fusionpbx-vs-yeastar) - [Vodia](https://toolgpa.com/tools/vodia): Multi-tenant PBX platform for businesses and service providers. [Compare](https://toolgpa.com/compare/fusionpbx-vs-vodia) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 13, 2026: - https://www.fusionpbx.com/members - https://www.fusionpbx.com/ - https://www.fusionpbx.com/download - https://www.fusionpbx.com/support Page: https://toolgpa.com/tools/fusionpbx Listed by ToolGPA (toolgpa.com).