# Gallabox

> WhatsApp, Instagram and web chat with AI agents for lead follow-up

Gallabox is a WhatsApp Business API platform, popular in India, that also covers Instagram and a website chat widget. Its AI agents reply to and qualify leads, chatbot flows and forms collect details, and drip campaigns follow up, with catalogs and payments for selling in the chat. Plans include a set number of users and AI credits, and are billed quarterly or yearly.

- **Category:** SMS & Chat Marketing
- **Made by:** Gallabox Global Inc.
- **Website:** https://gallabox.com
- **Runs on:** Web, iOS, Android
- **Facts last checked:** Oct 18, 2026

## Pricing

Gallabox is a paid product with a free trial, starting at $112 per month for up to 3 users, billed annually ($150 billed quarterly).

- **Pricing model:** Free trial
- **Free plan:** None.
- **Free trial:** 7-day free trial of Basic with 500 AI credits and $2 of message credits, no card required.

| Plan | Price | What you get |
| --- | --- | --- |
| Basic | $112 per month for up to 3 users, billed annually ($150 billed quarterly) | 3 users (hard cap), 500 AI credits, one WhatsApp number, Instagram handle and web widget, web AI agents, chatbot flows, catalog and payments. |
| Essential | $248 per month for up to 6 users, billed annually ($331 billed quarterly) | 2,000 AI credits, AI agents on WhatsApp and Instagram, inbox copilot, drip campaigns, ads attribution, full API and CRM sync. Extra users $18. |
| Advanced | $474 per month for up to 10 users, billed annually ($632 billed quarterly) | 8,000 AI credits, AI voice on WhatsApp and phone, lead pipelines, appointment booking, dynamic forms, custom roles, number masking. Extra users $24. |
| Enterprise | Custom | Custom seats and AI credits, unlimited channels, SSO, IP whitelisting, data residency, a dedicated CSM and 5% off template charges. |

Read from https://gallabox.com/pricing on Oct 18, 2026. Prices change, so confirm with Gallabox before buying.

## Ways to pay less

- **About 25% off with yearly billing** (Annual discount): Gallabox's pricing page bills quarterly or yearly; in dollars, Basic is $112 a month billed yearly against $150 billed quarterly, and Advanced $474 against $632. Source: https://gallabox.com/pricing

## Key features

- **AI agents:** Agents that reply, qualify leads and follow up, on the website from Basic and on WhatsApp and Instagram from Essential, drawing on monthly AI credits.
- **Shared inbox for three channels:** WhatsApp, Instagram DMs and comments, and a website chat widget in one inbox, with an AI copilot and team management from Essential.
- **Chatbot flows and WhatsApp forms:** No-code flows and forms that collect name, email and other details inside WhatsApp, with dynamic forms on Advanced.
- **Campaigns and ads attribution:** Broadcasts to 10,000 contacts a month on Basic, 500,000 on Essential and 1 million on Advanced; drip sequences and Meta ad attribution start at Essential.
- **Selling in the chat:** WhatsApp catalogs and payments on every plan, and lead pipelines and appointment booking on Advanced.
- **AI voice:** On Advanced, AI agents answer inbound WhatsApp calls and phone calls through your telephony provider, billed per minute.

## Good for

- Sales teams following up leads from WhatsApp and Instagram ads
- Businesses in India and the Gulf that sell over WhatsApp
- Teams that want AI agents to qualify leads before a person calls

## Worth knowing

- WhatsApp message fees are billed separately with Gallabox's markup; US rates are $0.0287 per marketing message and $0.0039 per utility, authentication or service message.
- There is no monthly billing: plans are paid quarterly or yearly, and annual plans are not refunded mid-term.
- Basic is capped at 3 users; extra users cost $18 a month on Essential and $24 on Advanced.
- Extra WhatsApp numbers, Instagram handles or widgets cost $20 a month each, up to 3 on Essential and 10 on Advanced; Basic cannot add any.

## ToolGPA grades

**GPA: 2.2 out of 4**, graded Oct 18, 2026. Gallabox is a WhatsApp Business API platform, popular in India, that adds Instagram and a website chat widget, with AI agents that reply to and qualify leads. It's built for sales teams chasing leads from ads. It isn't cheap: Basic is $112 a month billed yearly, there's no monthly billing, and WhatsApp messages cost extra.

- **Value for money: D.** Basic is $112 a month billed yearly ($150 billed quarterly) for 3 users and broadcasts to 10,000 contacts a month. That's near the dear end even against its WhatsApp rivals, and US marketing messages cost $0.0287 each on top, with Gallabox's markup. There's no monthly billing.
- **Free plan and trial: C.** No free plan, but a 7-day free trial of Basic with 500 AI credits, $2 of message credits and no card. A quick look, not a proper run.
- **Features: B.** The whole job on WhatsApp, Instagram and a website widget: AI agents that reply and qualify leads, chatbot flows and WhatsApp forms, broadcasts, catalogs and payments. Drip campaigns and AI agents on WhatsApp start on Essential, though.
- **Ease of use: C.** No App Store rating on record. There's a WhatsApp number to connect, flows and forms to build and AI credits to keep an eye on.
- **Platforms and integrations: B.** Web, iPhone and Android, with Shopify, HubSpot, Zoho CRM, LeadSquared, Pipedrive, Razorpay, Zapier and Calendly. The full API and CRM sync start on Essential, and there's no desktop app, which an A needs.

These are ToolGPA's own grades. Graded from this listing, whose facts were read from Gallabox's own pages on 18 October 2026. Not based on using the product, and shorter than our full reviews.

## Where it stands among SMS and chat marketing tools

- Gallabox's GPA of 2.2 is higher than 2 of the 14 other SMS and chat marketing tools we grade, and level with 6.
- It stands best on features (B, above 9 of 14) and worst on value for money (D, above 0).
- Its paid plans start at $112 a month, against a middle price of $26.59 for the category: 13 of the 13 others that charge start lower.
- On features, ease of use and platforms it scores 2.7 out of 4. Nothing scores higher for less, though at least one tool matches that score at a lower price.

The category's chart of price against score: https://toolgpa.com/charts/chat-marketing

## Keep it, or make your own?

**Keep it.** To replace Gallabox you would be making the WhatsApp Business API, which Meta opens only through approved partners. That is not a weekend's work, with an AI app builder or without one. That makes this kind of software worth paying for, not this one in particular: 6 of the 14 other SMS and chat marketing tools grade higher. It costs $1,344 a year.

- You could not: The WhatsApp Business API, which Meta opens only through approved partners.
- You could not: An AI model answering your customers from your own help articles.
- You could not: One mailbox that several people work at once.
- You could not: Email sent in volume that still reaches the inbox.
- You could not: A chatbot builder hooked into the messaging apps.
- You could not: A real app for iOS and Android. Something home-made would be a web page.
- You could not: It plugs into other products, Shopify, HubSpot and Zoho CRM among them, and has an API.
- You could not: Hooks into the device itself: widgets.
- You could not: The depth: we grade its features B, which means it covers the whole job.

A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it.

## Works with

Shopify, HubSpot, Zoho CRM, LeadSquared, Pipedrive, Razorpay, Zapier, Calendly

**Tags:** WhatsApp messaging, AI support agent, Shared inbox, Chatbots, Marketing automation, Public API

## Alternatives

- [Wati](https://toolgpa.com/tools/wati): WhatsApp Business API inbox with broadcasts, chatbots and ad flows. [Compare](https://toolgpa.com/compare/gallabox-vs-wati)
- [AiSensy](https://toolgpa.com/tools/aisensy): WhatsApp API for broadcasts, retargeting and click-to-WhatsApp ads. [Compare](https://toolgpa.com/compare/aisensy-vs-gallabox)
- [Interakt](https://toolgpa.com/tools/interakt): WhatsApp and Instagram marketing, inbox and chatbots for Indian brands. [Compare](https://toolgpa.com/compare/gallabox-vs-interakt)
- [SleekFlow](https://toolgpa.com/tools/sleekflow): Shared inbox and AI agents for WhatsApp, social chats, SMS and email. [Compare](https://toolgpa.com/compare/gallabox-vs-sleekflow)
- [respond.io](https://toolgpa.com/tools/respond-io): Team inbox for WhatsApp, social chats, email and calls with AI agents. [Compare](https://toolgpa.com/compare/gallabox-vs-respond-io)

## Sources

The prices, plans, platforms and features above were read from these pages on Oct 18, 2026:

- https://gallabox.com/pricing
- https://docs.gallabox.com/pricing-and-billing/whatsapp-pricing/rate-card
- https://gallabox.com/integrations
- https://gallabox.com/about

Page: https://toolgpa.com/tools/gallabox
Listed by ToolGPA (toolgpa.com).