# Google Voice

> Google's phone number service for calls and texts on any device

Google Voice is Google's cloud phone service. A free personal version gives a US number for calls, texts and transcribed voicemail on phones, the web and in Gmail. Paid single-user plans add call recording, desk phones and 24/7 support, and team plans are add-ons to a paid Google Workspace subscription, with auto attendants, ring groups and Gemini call notes.

- **Category:** Business Phone Systems
- **Made by:** Google
- **Website:** https://workspace.google.com/products/voice/
- **Runs on:** Web, iOS, Android
- **Facts last checked:** Oct 17, 2026

## Pricing

Google Voice has a free plan. Paid plans start at $10 per month for one user; team plans $10 per user / month plus Workspace.

- **Pricing model:** Free plan
- **Free plan:** Google Voice for personal Gmail accounts, US only: one number, unlimited US calls and texts, and voicemail transcripts. Needs an existing mobile number.
- **Free trial:** None listed.

| Plan | Price | What you get |
| --- | --- | --- |
| Google Voice | $0 | Personal use with a Gmail account, US only. Unlimited US calls and texts and voicemail transcripts; no call recording or 911 support. |
| Voice Starter (Standalone) | $10 per month | One user, US only. Adds call recording, three-way calling and transfers, desk phones, 911 support and 24/7 Voice support. |
| Voice Standard (Standalone) | $20 per month | One user, US only. Adds auto attendants and Gemini call notes. Advertised at $10 a month for the first 6 months. |
| Voice Starter (Workspace add-on) | $10 per user / month, plus a paid Google Workspace plan | Up to 10 users, local numbers in 14 countries, corporate directory contacts and Calendar-based do not disturb. |
| Voice Standard (Workspace add-on) | $20 per user / month, plus a paid Google Workspace plan | Unlimited users, auto attendants, ring groups with call queues, call delegation, Gemini call notes, eDiscovery and SIP Link. |
| Voice Premier (Workspace add-on) | $30 per user / month, plus a paid Google Workspace plan | Adds international billing locations, numbers outside the home country, automatic call recording and BigQuery reporting. |

Read from https://workspace.google.com/products/voice/ on Oct 17, 2026. Prices change, so confirm with Google Voice before buying.

## Ways to pay less

- **Voice Standard at half price for 6 months** (Other savings): The single-user Voice Standard plan is $10 a month for the first 6 months of a subscription, then $20 a month. Source: https://workspace.google.com/products/voice/

## Key features

- **One number on every device:** A single number rings on Android, iPhone and iPad apps, on the web and in Gmail, and on supported desk phones from the paid plans up.
- **Voicemail transcription and spam blocking:** Voicemails are transcribed to text on every plan, and Google AI filters spam calls. Voicemails and texts can arrive in Gmail.
- **Gemini call notes:** From Standard up, Gemini records and transcribes a call and writes notes from it. The notes are available in English.
- **Auto attendants and ring groups:** Standard adds multi-level auto attendants; the Workspace Standard and Premier add-ons add ring groups, call queues and call delegation.
- **Admin console and eDiscovery:** Workspace admins assign and port numbers, set up devices and handle billing; Vault brings calls, voicemails and texts into eDiscovery.
- **SIP Link:** On Standard and Premier, numbers from another carrier can be connected to Google Voice through certified session border controllers.

## Good for

- Individuals in the US who want a free second number
- Teams already paying for Google Workspace
- Businesses that live in Gmail and Google Calendar

## Worth knowing

- Team plans are add-ons to a paid Google Workspace plan billed separately; the Starter add-on stops at 10 users.
- The free and single-user plans are US only; team plans offer local numbers in 14 countries, and unlimited texting is US only on every plan.
- The free version needs an existing phone number to verify the account and has no call recording, desk phones or 911 support.
- Auto attendants need Standard, ring groups need the Workspace Standard add-on, and automatic call recording needs Premier.

## ToolGPA grades

**GPA: 2.4 out of 4**, graded Oct 17, 2026. Google Voice is the easy pick if your team already pays for Google Workspace: $10 a person a month adds a number that rings on phones, the web and Gmail. Without a paid Workspace plan, though, the team plans aren't open to you. On your own in the US, the free version makes a decent second number.

- **Value for money: C.** $10 a head for five on the Starter add-on, cheap on its own. But every team plan sits on top of a paid Google Workspace plan billed separately, so unless you already pay for Workspace the real cost per head lands mid-pack. Alone, it's $10.
- **Free plan and trial: B.** The personal version is free: a US number with unlimited US calls and texts and voicemail transcripts. One person could live on it, but there's no recording or 911, it needs an existing mobile number, and teams get nothing free.
- **Features: C.** Calls, texts, transcribed voicemail, spam filtering and Gemini call notes, with auto attendants, ring groups and queues higher up. The gaps: no CRM links beyond Google's own apps, unlimited texting is US only, and team plans need Workspace.
- **Ease of use: C.** 4.26 from about 62,000 App Store ratings, a little behind the other big names here. Team plans are set up through the Workspace admin console.
- **Platforms and integrations: B.** Web, iPhone, iPad and Android, plus Gmail, Calendar, Meet, Vault and BigQuery. There's no desktop app, and a service that's web and phones only tops out here.

These are ToolGPA's own grades. Graded from this listing, whose facts were read from Google's own pages on 17 October 2026, and its App Store rating. Not based on using the product, and shorter than our full reviews.

## Where it stands among business phone systems

- Google Voice's GPA of 2.4 is higher than 8 of the 19 other business phone systems we grade, and level with 4.
- It stands best on free plan and trial (B, above 19 of 19) and worst on features (C, above 0).
- Its paid plans start at $10 a month for each person, against a middle price of $19 for the category: 1 of the 16 others that charge start lower.
- On features, ease of use and platforms it scores 2.3 out of 4. Nothing scores higher for less, though at least one tool matches that score at a lower price.

The category's chart of price against score: https://toolgpa.com/charts/business-phones

## Keep it, or make your own?

**Keep it.** To replace Google Voice you would be making phone numbers and calls carried over the phone network. That is not a weekend's work, with an AI app builder or without one. It costs $120 a year.

- You could not: Phone numbers and calls carried over the phone network.
- You could not: Texts from a business number, registered with the carriers.
- You could not: Speech turned into text you can trust.
- You could not: A real app for iOS and Android. Something home-made would be a web page.
- You could not: It is priced for each person, which means accounts and billing for a team.
- You could not: It plugs into other products, Gmail, Google Calendar and Google Meet among them.
- You could not: AI features, unless you pay a model provider for each request yourself.
- You could not: What a company asks for before it lets staff use something: roles and permissions.

A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it.

## What people say

- **App Store rating of the iPhone and iPad app:** 4.3 out of 5 from 61,973 ratings in the United States, read Oct 17, 2026. This is the store's rating of the app, not a score from ToolGPA. Source: https://apps.apple.com/us/app/id318698524

## Works with

Gmail, Google Calendar, Google Meet, Google Vault, BigQuery

**Tags:** Business phone line, Business texting, Transcription, AI features

## Alternatives

- [Quo](https://toolgpa.com/tools/quo): Business phone app for calls and texts on shared team numbers. [Compare](https://toolgpa.com/compare/google-voice-vs-quo)
- [Grasshopper](https://toolgpa.com/tools/grasshopper): Virtual business number on your own phone, priced per account. [Compare](https://toolgpa.com/compare/google-voice-vs-grasshopper)
- [RingCentral](https://toolgpa.com/tools/ringcentral): Cloud phone system with texting, fax, video meetings and team chat. [Compare](https://toolgpa.com/compare/google-voice-vs-ringcentral)
- [Dialpad](https://toolgpa.com/tools/dialpad): AI business phone with live call transcripts and call summaries. [Compare](https://toolgpa.com/compare/dialpad-vs-google-voice)
- [Microsoft Teams](https://toolgpa.com/tools/microsoft-teams): Chat, video meetings and calling tied into Microsoft 365. [Compare](https://toolgpa.com/compare/google-voice-vs-microsoft-teams)

## Sources

The prices, plans, platforms and features above were read from these pages on Oct 17, 2026:

- https://workspace.google.com/products/voice/
- https://support.google.com/voice/answer/9249103?hl=en

Page: https://toolgpa.com/tools/google-voice
Listed by ToolGPA (toolgpa.com).