# Heidi Health review (2026): is the free plan enough?

> AI medical scribe that writes clinical notes from visits

Checked Nov 12, 2026 · graded Nov 12, 2026 by ToolGPA.

Heidi is an AI scribe for clinicians that turns a recorded consultation into structured notes and documents, and adds clinical evidence answers, dictation and workflow agents. It has a free plan with unlimited ambient documentation, a paid Clinician plan and custom Teams plans. It runs in the browser, as a desktop app and on mobile.

- **Category:** Therapy & Clinic Software
- **Made by:** Heidi
- **Website:** https://www.heidihealth.com/en-us
- **Runs on:** Web, macOS, Windows, iOS, Android
- **Who should skip it:** Not for you if you need scheduling, billing or client records, as it drafts notes only.
- **Facts last checked:** Nov 12, 2026

## Pricing

As of Nov 12, 2026, Heidi Health has a free plan, and paid plans start at $110 per user / month, billed annually ($150 billed monthly).

- **Pricing model:** Free plan
- **Free plan:** Unlimited ambient AI documentation and clinical answers with citations, with a small weekly usage allowance for agents.
- **Free trial:** 14-day free trial of the Clinician plan.

| Plan | Price | What you get |
| --- | --- | --- |
| Free | $0 | Unlimited ambient documentation, standard templates, dictation and limited-use evidence answers for one seat. |
| Clinician | $110 per user / month, billed annually ($150 billed monthly) | Adds custom templates, Routines for pre-charting and coding help, and evidence in visits; Max seats cost more. |
| Teams | Custom | For practices and health systems: shared templates, EHR integration, team controls and optional SSO. |

Read from https://www.heidihealth.com/en-us/pricing on Nov 12, 2026. Prices change, so confirm with Heidi Health before buying.

## Ways to pay less

- **Free Clinician plan for trainees** (Education): Trainees who verify their student status get the Clinician plan free. Source: https://www.heidihealth.com/en-us/pricing
- **Annual billing saves $480 per seat** (Annual discount): Clinician billed annually is $110 a month per user against $150 billed monthly, a stated saving of $480 a year. Source: https://www.heidihealth.com/en-us/pricing

## Key features

- **Ambient documentation:** Heidi listens to a consultation and drafts structured notes and documents from it, with unlimited transcription on the free plan.
- **Templates:** Standard templates come on every plan; custom templates and team template sharing need paid plans.
- **Clinical evidence answers:** Answers to clinical questions with citations to sources, limited on Free and expanded on paid plans with peer-reviewed journal search.
- **Agents and Routines:** Paid plans add Routines for pre-charting, billing code support and other admin tasks, all drawn from a monthly usage allowance per seat.
- **Desktop app:** Heidi Desktop lets clinicians dictate anywhere on screen and capture telehealth audio directly from the call.
- **EHR integrations:** The integrations page lists Epic, Oracle Cerner, athenahealth, eClinicalWorks and AlayaCare among others, which write finished notes back to the chart.

## Good for

- Clinicians who want AI-drafted notes with no upfront cost
- Practices that use an EHR Heidi writes notes back to
- Students and trainees, who get the Clinician plan free after verification

## Worth knowing

- It drafts notes and documents; it is not a scheduling, billing or client-records system.
- Agent and Routine features use a monthly allowance per seat, and the Max seat (five times the usage) costs more than Standard.
- EHR integration, shared templates, SSO and team controls are limited to the custom-priced Teams plan.
- The page shows Clinician pricing in the currency of the viewer's region; the $110 figure is the US dollar view.

## ToolGPA grades

**GPA: 2.4 out of 4**, graded Nov 12, 2026. Heidi writes notes from a visit, with unlimited ambient documentation on the free plan for one seat. The Clinician plan is $110 a user a month billed yearly, EHR links, shared templates and SSO sit on the custom-priced Teams plan, and it is a note tool, not a record, scheduling or billing system.

- **Value for money: D.** Clinician is $110 a user a month billed yearly ($150 monthly), which is above the $79 line for the dearest tenth of therapy-clinics tools.
- **Free plan and trial: B.** Free for one seat with unlimited ambient notes and standard templates, plus a 14-day Clinician trial. Agents and evidence answers are limited on free.
- **Features: C.** Notes, templates, evidence answers and routines. It drafts notes only, so it is a smaller job than an EHR.
- **Ease of use: C.** No store rating on record. You install the app, pick templates and link your EHR.
- **Platforms and integrations: A.** Web, Mac, Windows, iPhone and Android with Epic, Cerner, athenahealth and more.

These are ToolGPA's own grades. Graded from this listing, whose facts were read from Heidi Health's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews.

## Where it stands among therapy and clinic software

- Heidi Health's GPA of 2.4 is higher than 25 of the 38 other therapy and clinic software we grade, and level with 8.
- It stands best on platforms and integrations (A, above 37 of 38) and worst on value for money (D, above 0).
- Its paid plans start at $110 a month for each person, against a middle price of $39 for the category: 25 of the 26 others that charge start lower.
- On features, ease of use and platforms it scores 2.7 out of 4. 2 tools score higher and cost less.

The category's chart of price against score: https://toolgpa.com/charts/therapy-clinics

## Keep it, or make your own?

**Keep it.** To replace Heidi Health you would be making dictation that types into any app on your computer. That is not a weekend's work, with an AI app builder or without one. It costs $1,320 a year.

- You could make: Clinical notes and templates: an app builder makes these well.
- You could not: Dictation that types into any app on your computer.
- You could not: Speech turned into text you can trust.
- You could not: Apps for macOS, Windows, iOS and Android that stay in step with each other.
- You could not: It is priced for each person, which means accounts and billing for a team.
- You could not: It plugs into other products, Epic, Oracle Cerner and athenahealth among them.
- You could not: AI features, unless you pay a model provider for each request yourself.

A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it.

## Works with

Epic, Oracle Cerner, athenahealth, eClinicalWorks, AlayaCare, CareStack, Fullscript

**Tags:** AI features, Clinical notes, Transcription, Dictation, Templates

## Alternatives

- [Freed](https://toolgpa.com/tools/freed): AI scribe that drafts clinical notes after each visit. [Compare](https://toolgpa.com/compare/freed-vs-heidi-health)
- [Mentalyc](https://toolgpa.com/tools/mentalyc): AI session notes and treatment plans for therapists. [Compare](https://toolgpa.com/compare/heidi-health-vs-mentalyc)
- [Upheal](https://toolgpa.com/tools/upheal): AI therapy notes, with an optional full practice EHR. [Compare](https://toolgpa.com/compare/heidi-health-vs-upheal)
- [Carepatron](https://toolgpa.com/tools/carepatron): Practice management with a free plan, AI scribe and telehealth. [Compare](https://toolgpa.com/compare/carepatron-vs-heidi-health)
- [SimplePractice](https://toolgpa.com/tools/simplepractice): Practice management and EHR for private-practice therapists. [Compare](https://toolgpa.com/compare/heidi-health-vs-simplepractice)

## Sources

The prices, plans, platforms and features above were read from these pages on Nov 12, 2026:

- https://www.heidihealth.com/en-us/pricing
- https://www.heidihealth.com/en-us/download
- https://www.heidihealth.com/en-us/integrations
- https://www.heidihealth.com/en-us/careers

Page: https://toolgpa.com/tools/heidi-health
Listed by ToolGPA (toolgpa.com).
