# Helpjuice

> Hosted knowledge base software with a design built for you

Helpjuice is hosted knowledge base software for customer help centers and internal company knowledge. Every plan includes unlimited articles, an editor with live collaboration and publishing approvals, analytics, localization and a knowledge base design customized by Helpjuice's own team. Plans are flat monthly prices that differ in user count, storage, SSO and access to the AI suite, which adds an AI writer, AI search and a chatbot.

- **Category:** Docs & Wikis
- **Made by:** Helpjuice, Inc. (since 2011)
- **Website:** https://helpjuice.com
- **Runs on:** Web, Browser extension
- **Facts last checked:** Oct 6, 2026

## Pricing

Helpjuice is a paid product with a free trial, starting at $249 per month for 30 users.

- **Pricing model:** Free trial
- **Free plan:** None.
- **Free trial:** 14-day free trial with full access to all features, no credit card required.

| Plan | Price | What you get |
| --- | --- | --- |
| Knowledge Base | $249 per month | 30 users and 12 GB of file storage, with the essential features, a customized design and AI article translation. No AI suite or SSO. |
| AI-Knowledge Base | $449 per month | 100 users and 24 GB of storage, adding SSO and the AI suite: AI writer, AI search, AI chatbot and the step-by-step tutorial builder. |
| Unlimited AI-Knowledge Base | $799 per month | Unlimited users and 38 GB of storage, with SSO, the AI suite and unlimited customization credits. |

Read from https://helpjuice.com/pricing on Oct 6, 2026. Prices change, so confirm with Helpjuice before buying.

## Ways to pay less

- **Discounts for nonprofits** (Nonprofit): The pricing FAQ says Helpjuice offers special discounts to nonprofits that contact its team. No rate is published. Source: https://helpjuice.com/pricing
- **Discounts for educational institutions** (Education): The pricing FAQ says Helpjuice offers special discounts to educational institutions that contact its team. No rate is published. Source: https://helpjuice.com/pricing

## Key features

- **Editor and publishing controls:** Articles support scheduled publishing, publish approval, expiration dates, version history and content reuse, plus tabs, accordions and embedded files and media.
- **Live collaboration and workflows:** Several authors can work on an article in real time, leave comments and feedback notes, assign tasks and move content through approval flows.
- **Customized design:** Helpjuice's team builds the knowledge base design to match your brand when you sign up, and a visual editor and a code editor allow further changes.
- **AI suite:** An AI writer drafts articles, AI search interprets what a reader means, and an AI chatbot answers questions from the knowledge base. It is included from the AI-Knowledge Base plan.
- **Localization:** A knowledge base can be published in as many languages as needed with a language switcher, and AI Article Translation covers more than 40 languages.
- **Analytics:** Reports show the impact of articles, the topics people read, what they search for and how productive authors are.

## Good for

- Support teams that want a branded customer help center
- Companies keeping public and internal knowledge bases in one tool
- Large organizations: the top plan has no user limit

## Worth knowing

- There is no free plan: when the 14-day trial ends, the account becomes inactive until a paid plan is chosen.
- The entry plan costs $249 a month for 30 users and leaves out SSO and the AI writer, AI search and chatbot.
- Anyone with credentials to log in counts as a user, and file storage is capped at 12 GB, 24 GB or 38 GB depending on the plan.
- The pricing page shows monthly prices only and mentions no annual billing option.

## Works with

Salesforce, Confluence, Slack, Zendesk, Help Scout, Google Analytics

**Tags:** Wiki, AI search, Chat assistant, AI features, Real-time collaboration, Public API, Reports

## Alternatives

- [Document360](https://toolgpa.com/tools/document360): Hosted knowledge base software for public and private docs. [Compare](https://toolgpa.com/compare/document360-vs-helpjuice)
- [KnowledgeOwl](https://toolgpa.com/tools/knowledgeowl): Knowledge base software with unlimited readers on every plan. [Compare](https://toolgpa.com/compare/helpjuice-vs-knowledgeowl)
- [HelpDocs](https://toolgpa.com/tools/helpdocs): Hosted knowledge base software priced by editor, not by reader. [Compare](https://toolgpa.com/compare/helpdocs-vs-helpjuice)
- [ProProfs Knowledge Base](https://toolgpa.com/tools/proprofs-knowledge-base): Knowledge base software for help centers and internal wikis. [Compare](https://toolgpa.com/compare/helpjuice-vs-proprofs-knowledge-base)
- [Archbee](https://toolgpa.com/tools/archbee): Documentation platform for public and internal knowledge portals. [Compare](https://toolgpa.com/compare/archbee-vs-helpjuice)

## Sources

The prices, plans, platforms and features above were read from these pages on Oct 6, 2026:

- https://helpjuice.com/pricing
- https://helpjuice.com/
- https://help.helpjuice.com/billing-subscription
- https://help.helpjuice.com/1895582-what-counts-as-a-user?kb_language=en_US
- https://help.helpjuice.com/expert-customization-pricing
- https://helpjuice.com/blog/knowledge-management-software

Page: https://toolgpa.com/tools/helpjuice
Listed by ToolGPA (toolgpa.com).