# HiveDesk review (2026): is it worth $5 a month per user? > Time tracking with screenshots and scheduling for remote teams Checked Nov 13, 2026 ยท graded Nov 13, 2026 by ToolGPA. HiveDesk is a time tracking and workforce management tool aimed at contact centers, agencies and remote teams. A desktop app records hours with screenshots and keyboard and mouse activity levels, and timesheets, shift schedules, leave and invoicing sit in the same account. It sells one plan with every feature included. - **Category:** Time Tracking - **Made by:** HiveDesk (since 2011) - **Website:** https://www.hivedesk.com - **Runs on:** Web, Windows, macOS, Linux, iOS, Browser extension - **Who should skip it:** Skip it if you use Android, as only an iPhone app is listed. - **Facts last checked:** Nov 13, 2026 ## Pricing As of Nov 13, 2026, HiveDesk is a paid product with a free trial, starting at $5 per user / month. - **Pricing model:** Free trial - **Free plan:** None. - **Free trial:** 14-day free trial, no credit card required. | Plan | Price | What you get | | --- | --- | --- | | HiveDesk | $5 per user / month, billed monthly | The only plan: time tracking, activity monitoring, scheduling, attendance, leave, invoicing, projects, clients and reporting. Annual billing is listed at 20% less. | Read from https://www.hivedesk.com/pricing on Nov 13, 2026. Prices change, so confirm with HiveDesk before buying. ## Ways to pay less - **20% off with annual billing** (Annual discount): The pricing page has a Monthly or Annual toggle labeled as saving 20%; it does not show the per-user annual figure. Source: https://www.hivedesk.com/pricing ## Key features - **Automatic time tracking:** The desktop app tracks time against projects and tasks, with manual entries and notes allowed, break tracking and a web app or Chrome extension as alternatives. - **Screenshots and activity levels:** Periodic screenshots plus keyboard and mouse activity levels, which the vendor says never record what is typed. Screenshots are not available on mobile. - **Schedules, adherence and shrinkage:** Shift scheduling with overtime slots, plus reports comparing check-ins against the shift and scheduled hours against hours worked. - **Timesheets and approval:** Tracked hours roll up into weekly timesheets by project and task that managers can edit, approve and export to PDF or Excel. - **Leave and attendance:** Leave policies, time-off requests with approval, public holiday lists, attendance tracking and overtime tracking for payroll. - **Invoicing and cost tracking:** Invoices can be generated from timesheet data with custom tax rates, and hourly cost rates give labor cost per task, project and client. ## Good for - Contact centers and BPOs comparing schedules against actual hours - Agencies that bill clients from tracked time - Small remote teams that want one flat price ## Worth knowing - Screenshots work only in the desktop app on Windows, Mac and Linux, not on the iPhone app. - The mobile app is listed for iPhone only; no Android app is mentioned on the pricing page. - The integrations page lists only Asana, with API access requested by contacting the vendor. - The 20% annual saving is shown on a toggle, but the annual per-user price is not displayed. ## ToolGPA grades **GPA: 2.4 out of 4**, graded Nov 13, 2026. HiveDesk is $5 per user a month for time tracking, screenshots, scheduling, leave and invoicing on one plan. Screenshots work only in the desktop app, and the listing shows Asana as its only integration. - **Value for money: C.** $5 per user a month billed monthly, with 20% off annually. The category's cheaper quarter starts at $4.50, so it sits just above. - **Free plan and trial: C.** A 14-day free trial with no card required. - **Features: B.** Automatic tracking, screenshots and activity levels, schedules and adherence, timesheets, leave, invoicing and cost tracking. - **Ease of use: C.** No store rating on record. There's a desktop app and team set up. - **Platforms and integrations: B.** Web, Windows, Mac, Linux, iPhone and a browser extension. No Android app and only Asana is listed, with API access on request. These are ToolGPA's own grades. Graded from this listing, whose facts were read from HiveDesk's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. ## Where it stands among time tracking apps - HiveDesk's GPA of 2.4 is higher than 41 of the 98 other time tracking apps we grade, and level with 24. - It stands best on features (B, above 65 of 98) and worst on ease of use (C, above 3). - Its paid plans start at $5 a month for each person, against a middle price of $6.99 for the category: 24 of the 80 others that charge start lower. - On features, ease of use and platforms it scores 2.7 out of 4. 8 tools score higher and cost less. The category's chart of price against score: https://toolgpa.com/charts/time-tracking ## Keep it, or make your own? **Keep it.** The plain part of HiveDesk you could make: time tracking, time off, invoicing and reports. What surrounds it you could not. The 6 things listed below take a company, not a weekend. It costs $60 a year. - You could make: Time tracking, time off, invoicing and reports: an app builder makes these well. - You could not: Capture tools hooked into the operating system. - You could not: A rota the whole staff sees on their phones, with swaps and alerts. - You could not: Apps for macOS, Windows, Linux and iOS that stay in step with each other. - You could not: It is priced for each person, which means accounts and billing for a team. - You could not: It plugs into other products, Asana among them, and has an API. - You could not: The depth: we grade its features B, which means it covers the whole job. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. ## Works with Asana **Tags:** Time tracking, Screenshots, Shift scheduling, Time off, Invoicing, Reports, Public API ## Alternatives - [Hubstaff](https://toolgpa.com/tools/hubstaff): Time tracking with screenshots, activity levels and payroll. [Compare](https://toolgpa.com/compare/hivedesk-vs-hubstaff) - [Time Doctor](https://toolgpa.com/tools/time-doctor): Employee time tracking and workforce analytics for remote teams. [Compare](https://toolgpa.com/compare/hivedesk-vs-time-doctor) - [DeskTime](https://toolgpa.com/tools/desktime): Automatic time tracking and productivity monitoring for teams. [Compare](https://toolgpa.com/compare/desktime-vs-hivedesk) - [Clockify](https://toolgpa.com/tools/clockify): Team time tracker and timesheets with a free plan for 5 users. [Compare](https://toolgpa.com/compare/clockify-vs-hivedesk) - [Apploye](https://toolgpa.com/tools/apploye): Time tracking and employee monitoring with a free 10-user plan. [Compare](https://toolgpa.com/compare/apploye-vs-hivedesk) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 13, 2026: - https://www.hivedesk.com/pricing - https://www.hivedesk.com - https://www.hivedesk.com/integrations - https://www.hivedesk.com/about Page: https://toolgpa.com/tools/hivedesk Listed by ToolGPA (toolgpa.com).