# Interakt

> WhatsApp and Instagram marketing, inbox and chatbots for Indian brands

Interakt is a WhatsApp Business API and Instagram automation platform from Jio Haptik, aimed at Indian online stores and small businesses. It sends bulk WhatsApp campaigns, runs FAQ and chatbot flows, takes orders through catalogs and payments, and gives the team a shared inbox. Plans are priced in rupees, with WhatsApp message charges billed per message on top.

- **Category:** SMS & Chat Marketing
- **Made by:** Jio Haptik Technologies Limited
- **Website:** https://www.interakt.shop
- **Runs on:** Web, iOS, Android
- **Facts last checked:** Oct 18, 2026

## Pricing

Interakt is a paid product with a free trial, starting at ₹999 per month (Instagram only; plus taxes).

- **Pricing model:** Free trial
- **Free plan:** None.
- **Free trial:** 14-day free trial with all features, no credit card required.

| Plan | Price | What you get |
| --- | --- | --- |
| Starter | ₹999 per month (Instagram only; plus taxes) | Instagram DM and comment automation with a shared inbox. Starter with WhatsApp is sold only quarterly (₹3,499) or yearly (₹11,999). |
| Growth | ₹2,799 per month (plus taxes), billed monthly | WhatsApp and Instagram, unlimited agents, FAQ and linear chatbots, catalogs, native payments, public APIs, Shopify plus one more app. |
| Advanced | ₹3,799 per month (plus taxes), billed monthly | Adds branching chatbots with API calls and conditions, chat auto-assignment, advanced webhooks and unlimited apps. |
| Enterprise | Custom | Adds the RCS channel, higher rate limits and campaign speeds, no markup on template messages, and personal support. |

Read from https://www.interakt.shop/pricing/ on Oct 18, 2026. Prices change, so confirm with Interakt before buying.

## Ways to pay less

- **Save 20% with yearly or 8% with quarterly billing** (Annual discount): Interakt's pricing page takes 20% off for yearly billing and 8% for quarterly: Growth is ₹26,399 a year or ₹7,699 a quarter, against ₹2,799 a month. Source: https://www.interakt.shop/pricing/

## Key features

- **WhatsApp campaigns:** One-time and ongoing bulk campaigns with click tracking, automatic retries and conversion tracking through custom events.
- **Instagram automation:** Unlimited DM and comment replies, "price please" auto-replies and giveaway flows that collect followers' WhatsApp numbers.
- **Shared team inbox:** Unlimited agents answer WhatsApp and Instagram chats together, with welcome, away and delayed auto-replies.
- **Chatbot builder:** Linear chatbot flows from Growth; Advanced adds branching, logic, API calls and automatic agent assignment.
- **WhatsApp commerce:** Product catalogs, carts, WhatsApp Pay and payment links in the chat, with webhooks for carts, orders and payment confirmations.
- **Click-to-WhatsApp ads:** Launch ads that open a WhatsApp chat and send conversion data back to Meta.

## Good for

- Indian Shopify and WooCommerce stores selling over WhatsApp
- Small brands automating Instagram DMs and comment replies
- Teams that want unlimited agents on one WhatsApp number

## Worth knowing

- Prices are shown only in rupees, plus taxes; no dollar plan price is published.
- Template messages to US numbers cost $0.028 for marketing and $0.004 for utility on Starter, per Interakt's rate table; Enterprise drops the template markup.
- The WhatsApp AI agents add-on costs ₹3,000 a month and needs Growth or Advanced; the Sales CRM is a separate ₹2,499 a month product.
- Growth includes Shopify plus one of the listed apps; more integrations need Advanced.

## ToolGPA grades

**GPA: 2.6 out of 4**, graded Oct 18, 2026. Interakt, from Jio Haptik, covers WhatsApp and Instagram for Indian online stores: bulk WhatsApp campaigns, Instagram DM and comment automation, chatbots, catalogs and payments, with unlimited agents in a shared inbox. It's cheap, but it's priced in rupees only, and WhatsApp messages are charged on top.

- **Value for money: B.** Starter with WhatsApp is ₹11,999 a year plus taxes, sold only yearly or quarterly, which undercuts its WhatsApp rivals' dollar plans at any recent exchange rate. No dollar price is published, and US marketing templates cost $0.028 each on top. Chatbots need Growth at ₹2,799 a month.
- **Free plan and trial: C.** No free plan, but a 14-day free trial with all features and no credit card. That's a fair look at both WhatsApp and Instagram.
- **Features: B.** The whole job on two channels: bulk WhatsApp campaigns with click and conversion tracking, Instagram DM and comment automation, a shared inbox with unlimited agents, chatbots, catalogs, WhatsApp Pay and click-to-WhatsApp ads. AI agents cost ₹3,000 a month extra.
- **Ease of use: C.** No App Store rating on record. There's the WhatsApp Business API to set up, templates to write and chatbot flows to build, and the chatbots start on Growth.
- **Platforms and integrations: B.** Web, iPhone and Android, with Shopify, WooCommerce, Razorpay, PayU, WebEngage, MoEngage, CleverTap and Google Sheets. Growth allows Shopify plus one more app, and there's no desktop app, which an A needs.

These are ToolGPA's own grades. Graded from this listing, whose facts were read from Interakt's own pages on 18 October 2026. Not based on using the product, and shorter than our full reviews.

## Where it stands among SMS and chat marketing tools

- Interakt's GPA of 2.6 is higher than 13 of the 14 other SMS and chat marketing tools we grade, and level with 1.
- It stands best on value for money (B, above 10 of 14) and worst on ease of use (C, above 0).
- Its paid plans start at about $10.33 a month, against a middle price of $26.59 for the category: 0 of the 13 others that charge start lower.
- On features, ease of use and platforms it scores 2.7 out of 4, and no tool on the category's chart scores higher without costing more.

The category's chart of price against score: https://toolgpa.com/charts/chat-marketing

## Keep it, or make your own?

**Keep it.** To replace Interakt you would be making the WhatsApp Business API, which Meta opens only through approved partners. That is not a weekend's work, with an AI app builder or without one. It is one of the better ones too: its GPA of 2.6 is higher than 13 of the 14 other SMS and chat marketing tools we grade. It costs $123.93 a year.

- You could not: The WhatsApp Business API, which Meta opens only through approved partners.
- You could not: One mailbox that several people work at once.
- You could not: Email sent in volume that still reaches the inbox.
- You could not: A chatbot builder hooked into the messaging apps.
- You could not: A real app for iOS and Android. Something home-made would be a web page.
- You could not: It plugs into other products, Shopify, WooCommerce and Razorpay among them, and has an API.
- You could not: The depth: we grade its features B, which means it covers the whole job.

A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it.

## Works with

Shopify, WooCommerce, Razorpay, PayU, WebEngage, MoEngage, CleverTap, Google Sheets

**Tags:** WhatsApp messaging, Shared inbox, Marketing automation, Chatbots, Public API

## Alternatives

- [AiSensy](https://toolgpa.com/tools/aisensy): WhatsApp API for broadcasts, retargeting and click-to-WhatsApp ads. [Compare](https://toolgpa.com/compare/aisensy-vs-interakt)
- [Wati](https://toolgpa.com/tools/wati): WhatsApp Business API inbox with broadcasts, chatbots and ad flows. [Compare](https://toolgpa.com/compare/interakt-vs-wati)
- [Gallabox](https://toolgpa.com/tools/gallabox): WhatsApp, Instagram and web chat with AI agents for lead follow-up. [Compare](https://toolgpa.com/compare/gallabox-vs-interakt)
- [SleekFlow](https://toolgpa.com/tools/sleekflow): Shared inbox and AI agents for WhatsApp, social chats, SMS and email. [Compare](https://toolgpa.com/compare/interakt-vs-sleekflow)
- [Manychat](https://toolgpa.com/tools/manychat): Instagram, WhatsApp and Messenger DM automation for creators and shops. [Compare](https://toolgpa.com/compare/interakt-vs-manychat)

## Sources

The prices, plans, platforms and features above were read from these pages on Oct 18, 2026:

- https://www.interakt.shop/pricing/
- https://www.interakt.shop/whatsapp-conversation-pricing/
- https://www.interakt.shop/faqs/
- https://www.interakt.shop/

Page: https://toolgpa.com/tools/interakt
Listed by ToolGPA (toolgpa.com).