# ISL Online review (2026): is it worth $16.90 a month, billed yearly? > Remote support and unattended access, cloud or self-hosted Checked Nov 12, 2026 ยท graded Nov 12, 2026 by ToolGPA. ISL Online is remote desktop software for support teams and IT admins. Technicians use the ISL Light app on Windows, macOS or Linux to start support sessions or reach unattended computers, and the software is offered as a cloud license, a self-hosted server or a managed private cloud. Plans are priced by licensed or concurrent users. - **Category:** Remote Desktop - **Made by:** ISL Online - **Website:** https://www.islonline.com/us/en/ - **Runs on:** Windows, macOS, Linux, iOS, Android - **Who should skip it:** Tight if you stay on Starter: 10 managed devices, and no REST API. - **Facts last checked:** Nov 12, 2026 ## Pricing As of Nov 12, 2026, ISL Online is a paid product with a free trial, starting at $16.90 per month, billed annually ($202.80 per year). - **Pricing model:** Free trial - **Free plan:** None. - **Free trial:** 15-day free trial for 1 user and 5 managed devices. | Plan | Price | What you get | | --- | --- | --- | | Starter | $16.90 per month for 1 licensed user, billed annually | $202.80 a year. 10 managed devices, mobile support, RDP connections, email invites and custom deployment links. | | Standard | $34.90 per month for 1 concurrent user, billed annually | $418.80 a year per concurrent user. 40 licensed users, 1000 managed devices, user management and device permissions. | | Premium | $54.90 per month for 1 concurrent user, billed annually | $658.80 a year per concurrent user. Unlimited users and devices, SSO/SAML, advanced customization and premium support. | | Self-Hosted | $44.90 per month for 1 concurrent user, billed annually | $538.80 a year per concurrent user. On-premises server with unlimited users and devices; SAML SSO or LDAP supported. | | Managed Private Cloud | $99.90 per month per concurrent user, billed annually | Single-tenant system sold from 20 licenses, so $23,976 a year at the entry point. Includes an account manager. | Read from https://www.islonline.com/us/en/pricing/ on Nov 12, 2026. Prices change, so confirm with ISL Online before buying. ## Key features - **Attended and unattended sessions:** Technicians can support a user live or connect to computers set up for unattended access, including Android devices through the ISL Light app. - **Connect via RDP and SSH:** The site says technicians can jump to remote computers over RDP or SSH without VPN tunneling or firewall changes. - **Session tools:** The plan comparison lists session recording, a file manager, chat, audio and video calls, multiple monitors, curtain mode and a clipboard. - **Hosting options:** Besides the cloud license, ISL Online sells a self-hosted server license and a single-tenant managed private cloud. - **Management and API:** Higher plans add computer groups, user management, permissions, reports and a REST API; Premium and Self-Hosted add external authentication. ## Good for - Help desks that need attended and unattended remote support - Organizations that must keep sessions on their own servers - Small teams that want a per-user yearly price ## Worth knowing - Standard, Premium and Self-Hosted are priced per concurrent user, and the checkout steps run from 1 to 20+ users. - The pricing page shows monthly figures billed yearly; no month-to-month price is displayed. - The REST API is not available on the Starter plan, and external authentication starts above Standard. - A 15-day money-back guarantee applies; prices exclude tax. ## ToolGPA grades **GPA: 2.4 out of 4**, graded Nov 12, 2026. ISL Online is a remote support and access tool with attended and unattended sessions, RDP and SSH connections and cloud, self-hosted and private-cloud options. Starter is $16.90 a month billed annually for 1 user and 10 devices, and the bigger plans are priced per concurrent user. There's no month-to-month price. - **Value for money: C.** Starter is $16.90 a month billed annually, between the $10.00 middle and the $28.00 dearer quarter for remote access tools. Standard is $34.90 per concurrent user. - **Free plan and trial: C.** A 15-day trial for 1 user and 5 managed devices, with no free plan after it. The pages read don't say whether a card is needed. - **Features: B.** Attended and unattended sessions, RDP and SSH, session tools, hosting options and a REST API. The API isn't on Starter, but nothing is missing from the core job. - **Ease of use: C.** No rating on record. Deployment links, user management and hosting choices mean some setup. - **Platforms and integrations: B.** Windows, Mac, Linux, iOS and Android, plus a REST API. No web version is listed. These are ToolGPA's own grades. Graded from this listing, whose facts were read from ISL Online's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews. ## Where it stands among remote desktop apps - ISL Online's GPA of 2.4 is higher than 11 of the 35 other remote desktop apps we grade, and level with 8. - It stands best on features (B, above 25 of 35) and worst on free plan and trial (C, above 2). - Its paid plans start at $16.90 a month, against a middle price of $8.33 for the category: 13 of the 20 others that charge start lower. - On features, ease of use and platforms it scores 2.7 out of 4. 3 tools score higher and cost less. The category's chart of price against score: https://toolgpa.com/charts/remote-access ## Keep it, or make your own? **Keep it.** To replace ISL Online you would be making a fast, secure link to another computer through any network. That is not a weekend's work, with an AI app builder or without one. That makes this kind of software worth paying for, not this one in particular: 16 of the 35 other remote desktop apps grade higher. It costs $202.80 a year. - You could not: A fast, secure link to another computer through any network. - You could not: Apps for macOS, Windows, Linux, iOS and Android that stay in step with each other. - You could not: An API that other software can build on. - You could not: What a company asks for before it lets staff use something: roles and permissions. - You could not: The depth: we grade its features B, which means it covers the whole job. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. **Tags:** Remote desktop, Self-hostable, Public API ## Alternatives - [TeamViewer](https://toolgpa.com/tools/teamviewer): Remote access and IT support, free for personal use only. [Compare](https://toolgpa.com/compare/isl-online-vs-teamviewer) - [AnyDesk](https://toolgpa.com/tools/anydesk): Remote desktop app, free for personal use, licensed for business. [Compare](https://toolgpa.com/compare/anydesk-vs-isl-online) - [Splashtop](https://toolgpa.com/tools/splashtop): Remote access to your own computers, plus separate IT support plans. [Compare](https://toolgpa.com/compare/isl-online-vs-splashtop) - [Zoho Assist](https://toolgpa.com/tools/zoho-assist): Remote support and unattended access for help desks and IT teams. [Compare](https://toolgpa.com/compare/isl-online-vs-zoho-assist) - [BeyondTrust Remote Support](https://toolgpa.com/tools/beyondtrust-remote-support): Enterprise remote support for IT service desks, licensed by seat. [Compare](https://toolgpa.com/compare/beyondtrust-remote-support-vs-isl-online) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 12, 2026: - https://www.islonline.com/us/en/pricing/ - https://www.islonline.com/ph/en/ - https://www.islonline.com/us/en/downloads/ - https://www.islonline.com/us/en/mobile/ Page: https://toolgpa.com/tools/isl-online Listed by ToolGPA (toolgpa.com).