# Joinchat review (2026): is the free plan enough?

> WhatsApp chat button and AI assistant for WordPress sites

Checked Nov 13, 2026 · graded Nov 13, 2026 by ToolGPA.

Joinchat is a WordPress plugin that adds a floating WhatsApp button to a website and, in its paid editions, chat funnels, lead capture and an optional AI assistant. The core plugin is free, Premium is sold per year per site, and every price on the pricing page is in euros.

- **Category:** Popups & Website Widgets
- **Made by:** Joinchat
- **Website:** https://join.chat
- **Runs on:** Web
- **Who should skip it:** Skip it if your site is not on WordPress.
- **Facts last checked:** Nov 13, 2026

## Pricing

As of Nov 13, 2026, Joinchat has a free plan, and paid plans start at €96 per year for 1 site.

- **Pricing model:** Free plan
- **Free plan:** Free plugin from WordPress.org that adds a floating WhatsApp contact button to a site.
- **Free trial:** 15-day trial on the AI Assistant subscription.

| Plan | Price | What you get |
| --- | --- | --- |
| Free | $0 | Floating WhatsApp button so visitors can message you from the site. |
| Premium | €96 per year for 1 site | ChatFunnel, handoff to WhatsApp, contact channels, support agents, country rules and 72-hour ticket support. |
| Premium Plus, 1 site | €180 per year for 1 site | Premium plus lead capture, saved leads, webhooks, Google Ads and GA4/GTM events, and 24-hour ticket support. |
| Premium Plus, 5 sites | €240 per year for 5 sites | The Premium Plus feature set licensed for up to 5 sites. |
| Premium Plus, 20 sites | €480 per year for 20 sites | The Premium Plus feature set licensed for up to 20 sites. |
| AI Assistant | €39 per month, 2,000 responses a month | Monthly add-on with a knowledge base, reports, AI actions and 40+ languages. Shown as €39, down from a crossed-out €49. |

Read from https://join.chat/en/pricing/ on Nov 13, 2026. Prices change, so confirm with Joinchat before buying.

## Ways to pay less

- **14-day money-back guarantee** (Other savings): The pricing page promises a full refund within 14 days, no questions asked. Source: https://join.chat/en/pricing/

## Key features

- **WhatsApp contact button:** A floating button on the site opens a WhatsApp conversation; the free plugin covers this.
- **ChatFunnel:** Conversational forms that qualify and guide a lead before handing the chat to WhatsApp.
- **Support agents and country rules:** Premium lets a site list several contact channels and agents, and show or hide the button by country.
- **Lead capture and tracking:** Premium Plus saves leads in WordPress, sends webhooks, and sends Google Ads conversions and GA4 and GTM events.
- **AI assistant:** An optional AI agent answers customer questions from a knowledge base; the site says it can handle up to 80% of inquiries.

## Good for

- WordPress sites that want visitors to reach them on WhatsApp
- Businesses that want to qualify leads before a chat starts
- Agencies licensing one plugin across several client sites

## Worth knowing

- It runs only inside WordPress.
- All prices on the pricing page are in euros, with no dollar prices shown.
- Premium and Premium Plus cover updates and support for 1 year, then renew.
- The AI Assistant is a separate monthly subscription with a cap of 2,000 responses a month.

## ToolGPA grades

**GPA: 2.2 out of 4**, graded Nov 13, 2026. Joinchat puts a floating WhatsApp button on a WordPress site, free, with paid plans from 96 euros a year and an AI Assistant at 39 euros a month. The free button does the basic job. Prices are all in euros, and the AI Assistant is a separate monthly subscription with a 2,000-response cap.

- **Value for money: C.** 96 euros a year for one site is about 8 euros a month, around the cheapest quarter, and the paid tier adds ChatFunnel and agents. The page lists no dollar prices.
- **Free plan and trial: B.** The free plugin adds the WhatsApp button, which covers the basic job. The AI Assistant has a 15-day trial.
- **Features: C.** The button, ChatFunnel, support agents with country rules, lead capture and an AI assistant. It does a chat job, not the popup job, and lead capture and tracking start on Premium Plus.
- **Ease of use: C.** No store rating on record. You install a plugin and set up channels and funnels.
- **Platforms and integrations: C.** WordPress only, with WhatsApp, Google Ads, GA4, Tag Manager and webhooks named.

These are ToolGPA's own grades. Graded from this listing, whose facts were read from Joinchat's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews.

## Where it stands among popup and widget tools

- Joinchat's GPA of 2.2 is higher than 14 of the 54 other popup and widget tools we grade, and level with 19.
- It stands best on free plan and trial (B, above 44 of 54) and worst on features (C, above 0).
- Its paid plans start at about $8.94 a month, against a middle price of $14 for the category: 18 of the 48 others that charge start lower.
- On features, ease of use and platforms it scores 2.0 out of 4. 16 tools score higher and cost less.

The category's chart of price against score: https://toolgpa.com/charts/popups

## Keep it, or make your own?

**Keep it.** To replace Joinchat you would be making the WhatsApp Business API, which Meta opens only through approved partners. That is not a weekend's work, with an AI app builder or without one. That makes this kind of software worth paying for, not this one in particular: 21 of the 54 other popup and widget tools grade higher. It costs $107.25 a year.

- You could make: Popups: an app builder makes this well.
- You could not: The WhatsApp Business API, which Meta opens only through approved partners.
- You could not: A chatbot builder hooked into the messaging apps.
- You could not: It plugs into other products, WhatsApp, WordPress and Google Ads among them.
- You could not: AI features, unless you pay a model provider for each request yourself.

A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it.

## Works with

WhatsApp, WordPress, Google Ads, Google Analytics 4, Google Tag Manager, Webhooks

**Tags:** Popups, WhatsApp messaging, Chatbots, AI features

## Alternatives

- [Chaty](https://toolgpa.com/tools/chaty): Chat-channel button widget for WordPress sites. [Compare](https://toolgpa.com/compare/chaty-vs-joinchat)
- [OptinMonster](https://toolgpa.com/tools/optinmonster): Pop-ups, floating bars and opt-in forms added to an existing site. [Compare](https://toolgpa.com/compare/joinchat-vs-optinmonster)
- [Popup Maker](https://toolgpa.com/tools/popup-maker): WordPress popup plugin with a free edition and yearly Pro licenses. [Compare](https://toolgpa.com/compare/joinchat-vs-popup-maker)
- [Icegram](https://toolgpa.com/tools/icegram): WordPress plugins for popups, action bars and email capture. [Compare](https://toolgpa.com/compare/icegram-vs-joinchat)
- [WP Popups](https://toolgpa.com/tools/wp-popups): WordPress popup plugin with a free edition and paid licenses. [Compare](https://toolgpa.com/compare/joinchat-vs-wp-popups)

## Sources

The prices, plans, platforms and features above were read from these pages on Nov 13, 2026:

- https://join.chat/en/pricing/
- https://join.chat/en/

Page: https://toolgpa.com/tools/joinchat
Listed by ToolGPA (toolgpa.com).
