# JustCall

> Cloud phone and SMS system for sales and support teams

JustCall is a cloud phone system that gives a team business numbers in more than 70 countries for calls, SMS, MMS and WhatsApp from one app. Plans include calling minutes, text messages and AI transcription in a chosen region, and higher tiers add dialers for outbound sales, AI call scoring and coaching. An AI voice agent that answers calls is sold on top.

- **Category:** Business Phone Systems
- **Made by:** JustCall
- **Website:** https://justcall.io
- **Runs on:** Web, macOS, Windows, iOS, Android
- **Facts last checked:** Oct 17, 2026

## Pricing

JustCall is a paid product with a free trial, starting at $29 per user / month, billed annually ($39 billed monthly).

- **Pricing model:** Free trial
- **Free plan:** None.
- **Free trial:** 14-day free trial, no credit card required.

| Plan | Price | What you get |
| --- | --- | --- |
| Team | $29 per user / month, billed annually ($39 billed monthly) | Minimum 2 licenses. Unlimited US and Canada calling and AI transcription (fair use), 500 SMS segments per license, IVR and 100+ integrations. |
| Pro | $49 per user / month, billed annually ($69 billed monthly) | Minimum 2 licenses. Adds 1,000 SMS segments per license, a power dialer, bulk SMS, queue callback, smart routing and Salesforce CTI. |
| Pro Plus | $89 per user / month, billed annually ($109 billed monthly) | Minimum 2 licenses. Adds AI Review Assist, an AI notetaker, SMS copilot, real-time agent assist, AI call scoring and sentiment analysis. |
| Business | Custom | Minimum 10 licenses. Unlimited calling and SMS, single sign-on, an enterprise SLA, HIPAA compliance and a dedicated support line. |
| SalesPro | Custom | Minimum 2 licenses. A sales dialer suite with a predictive dialer of up to 10 lines, unlimited outbound calling and AI coaching. |

Read from https://justcall.io/pricing/ on Oct 17, 2026. Prices change, so confirm with JustCall before buying.

## Ways to pay less

- **Save up to 29% with annual billing** (Annual discount): JustCall's pricing page offers up to 29% off for paying annually: Team is $29 a month billed annually against $39 billed monthly. Source: https://justcall.io/pricing/

## Key features

- **Numbers in 70+ countries:** Local, mobile and toll-free numbers in more than 70 countries. Every account includes two standard numbers, and existing numbers can be ported in.
- **Shared SMS, MMS and WhatsApp inbox:** A team inbox for texts and WhatsApp, with SMS workflows and bots. Bulk SMS campaigns start on the Pro plan.
- **IVR and call routing:** Call menus on every plan; Pro adds intelligent routing, queue callback and advanced roles, and Business adds unlimited calling and SMS.
- **Sales dialers:** A power dialer from Pro, and in SalesPro a dynamic dialer and a predictive dialer that rings up to 10 lines at once.
- **AI transcription and coaching:** Unlimited AI transcription minutes on every plan under fair use. Pro Plus adds AI call scoring, real-time agent assist and sentiment analysis.
- **AI Voice Agent:** An add-on that answers calls around the clock in 14 languages, books meetings, sends texts and hands callers to a person.

## Good for

- Sales teams making many outbound calls from a CRM
- Support teams that take calls and texts in one shared inbox
- Teams with numbers in several countries

## Worth knowing

- Every self-serve plan needs at least 2 licenses, and Business needs at least 10.
- Included calling covers the region picked at signup and excludes toll-free, international and forwarded calls; texts sent by workflows or bulk campaigns are not included.
- AI Review Assist costs $9 per user on Team and Pro; it is included in Pro Plus.
- The AI Voice Agent is billed by the minute: the first 100 minutes are free, with volume rates down to $0.15 a minute.

## ToolGPA grades

**GPA: 2.4 out of 4**, graded Oct 17, 2026. JustCall is a phone system for sales and support teams, with numbers in more than 70 countries, a shared inbox for texts and WhatsApp, and AI transcription on every plan. But it's $29 a person a month with a 2-license minimum, and the dialers start on Pro at $49.

- **Value for money: D.** $29 a head for five on Team, billed yearly ($39 monthly), right at this category's dearest tenth ($29 and up). There's a 2-license minimum, so one person still pays $58 a month. The power dialer needs Pro at $49.
- **Free plan and trial: C.** A 14-day free trial with no credit card needed. No free plan.
- **Features: B.** Numbers in 70+ countries, calls, SMS, MMS and WhatsApp in a team inbox, phone menus, unlimited AI transcription, and power and predictive dialers higher up. It covers the whole job, and then some for sales teams.
- **Ease of use: C.** 4.37 from about 1,100 App Store ratings, behind the better-rated phone apps here. There's routing and CRM setup to do before a team is running.
- **Platforms and integrations: A.** Web, Mac, Windows, iPhone and Android, with HubSpot, Salesforce, Pipedrive, Zoho CRM, Zendesk, Intercom, Slack and Zapier, plus a public API.

These are ToolGPA's own grades. Graded from this listing, whose facts were read from JustCall's own pages on 17 October 2026, and its App Store rating. Not based on using the product, and shorter than our full reviews.

## Where it stands among business phone systems

- JustCall's GPA of 2.4 is higher than 8 of the 19 other business phone systems we grade, and level with 4.
- It stands best on platforms and integrations (A, above 9 of 19) and worst on value for money (D, above 0).
- Its paid plans start at $29 a month for each person, against a middle price of $19 for the category: 15 of the 16 others that charge start lower.
- On features, ease of use and platforms it scores 3.0 out of 4. 5 tools score higher and cost less.

The category's chart of price against score: https://toolgpa.com/charts/business-phones

## Keep it, or make your own?

**Keep it.** To replace JustCall you would be making phone numbers and calls carried over the phone network. That is not a weekend's work, with an AI app builder or without one. It costs $348 a year.

- You could not: Phone numbers and calls carried over the phone network.
- You could not: Texts from a business number, registered with the carriers.
- You could not: Speech turned into text you can trust.
- You could not: Apps for macOS, Windows, iOS and Android that stay in step with each other.
- You could not: It is priced for each person, which means accounts and billing for a team.
- You could not: It plugs into other products, HubSpot, Salesforce and Pipedrive among them, and has an API.
- You could not: AI features, unless you pay a model provider for each request yourself.
- You could not: People on the other end: coaches. No app builder makes those.
- You could not: The depth: we grade its features B, which means it covers the whole job.

A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it.

## What people say

- **App Store rating of the iPhone and iPad app:** 4.4 out of 5 from 1,144 ratings in the United States, read Oct 17, 2026. This is the store's rating of the app, not a score from ToolGPA. Source: https://apps.apple.com/us/app/id1156351688

## Works with

HubSpot, Salesforce, Pipedrive, Zoho CRM, Zendesk, Intercom, Slack, Zapier

**Tags:** Business phone line, Business texting, Transcription, AI features, Public API

## Alternatives

- [Aircall](https://toolgpa.com/tools/aircall): Cloud phone system for sales and support teams, with AI voice agents. [Compare](https://toolgpa.com/compare/aircall-vs-justcall)
- [CloudTalk](https://toolgpa.com/tools/cloudtalk): Cloud call center phone system with dialers and AI voice agents. [Compare](https://toolgpa.com/compare/cloudtalk-vs-justcall)
- [Dialpad](https://toolgpa.com/tools/dialpad): AI business phone with live call transcripts and call summaries. [Compare](https://toolgpa.com/compare/dialpad-vs-justcall)
- [Kixie](https://toolgpa.com/tools/kixie): Calling and texting platform for sales teams that work in a CRM. [Compare](https://toolgpa.com/compare/justcall-vs-kixie)
- [RingCentral](https://toolgpa.com/tools/ringcentral): Cloud phone system with texting, fax, video meetings and team chat. [Compare](https://toolgpa.com/compare/justcall-vs-ringcentral)

## Sources

The prices, plans, platforms and features above were read from these pages on Oct 17, 2026:

- https://justcall.io/pricing/
- https://justcall.io/
- https://justcall.io/product/mobile-desktop-app/
- https://justcall.io/integrations/

Page: https://toolgpa.com/tools/justcall
Listed by ToolGPA (toolgpa.com).