# Khoros review (2026): is it worth it? > Enterprise community and social media platform with AI tools Checked Nov 12, 2026 ยท graded Nov 12, 2026 by ToolGPA. Khoros sells two products to large brands: Aurora AI, an online community platform used for customer self-service, and Iris AI, a social media publishing and listening product. The company says it serves 300+ enterprise communities. It publishes no prices and works through sales. - **Category:** Courses & Communities - **Made by:** Khoros, LLC - **Website:** https://khoros.com - **Runs on:** Web - **Who should skip it:** Skip it if you want a price before you talk to anyone, because none is published. - **Facts last checked:** Nov 12, 2026 ## Pricing Khoros's current pricing could not be confirmed from its own site. ## Key features - **Aurora AI community platform:** A branded community where customers ask and answer questions, with AI-assisted self-service aimed at deflecting support tickets. - **Automated moderation:** Lists automated moderation, gamification and lifecycle management for community members. - **Community analytics:** Surfaces trends, sentiment and signals from community activity. - **Iris AI social management:** Handles publishing, scheduling and engagement routing across social channels. - **Social listening:** Monitors social sources in 187 languages, according to the vendor. ## Good for - Large brands running a customer support community - Teams that want community and social tooling from one vendor ## Worth knowing - No prices are published; every plan is sold through sales, so cost could not be verified. - Aimed at enterprise customers; no self-serve sign-up or free plan was found on the site. - The old khoros.com address now redirects to khoros.ai. ## ToolGPA grades **GPA: 1.6 out of 4**, graded Nov 12, 2026. Khoros is an enterprise community and social media platform with AI tools. Every plan goes through sales, no price is published, and there is no self-serve sign-up, so a small team can't try it or price it. - **Value for money: C.** No price is published and every plan is sold through sales, so the cost is unverified and graded in the middle. - **Free plan and trial: F.** No free plan or self-serve trial was found on the site. - **Features: C.** An AI community platform, automated moderation, analytics, AI social management and listening. It covers the job, but is aimed at enterprise customers. - **Ease of use: C.** No store rating on record. An enterprise rollout with a sales process and a setup project. - **Platforms and integrations: C.** Web only, and the pages read name no integrations. These are ToolGPA's own grades. Graded from this listing, whose facts were read from Khoros's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews. ## Where it stands among course and community platforms - Khoros's GPA of 1.6 is higher than 0 of the 41 other course and community platforms we grade, and level with 3. - It stands best on value for money (C, above 9 of 41) and worst on free plan and trial (F, above 0). The category's chart of price against score: https://toolgpa.com/charts/courses-communities ## Keep it, or make your own? **Keep it.** To replace Khoros you would be making a search engine with an AI model behind it. That is not a weekend's work, with an AI app builder or without one. That makes this kind of software worth paying for, not this one in particular: 38 of the 41 other course and community platforms grade higher. - You could not: A search engine with an AI model behind it. - You could not: A members' space with posts, chat and events that people keep coming back to. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. **Tags:** Community, AI features, AI search ## Alternatives - [Bettermode](https://toolgpa.com/tools/bettermode): Branded community platform with Q&A, events and AI search. [Compare](https://toolgpa.com/compare/bettermode-vs-khoros) - [Discourse](https://toolgpa.com/tools/discourse): Open-source discussion forum software with hosted plans. [Compare](https://toolgpa.com/compare/discourse-vs-khoros) - [Disciple Media](https://toolgpa.com/tools/disciplemedia): White-label community app for iOS, Android and web. [Compare](https://toolgpa.com/compare/disciplemedia-vs-khoros) - [Circle](https://toolgpa.com/tools/circle): Community platform with courses, events, payments and branded apps. [Compare](https://toolgpa.com/compare/circle-vs-khoros) - [Mighty Networks](https://toolgpa.com/tools/mighty-networks): Community platform with courses, livestreams and paid memberships. [Compare](https://toolgpa.com/compare/khoros-vs-mighty-networks) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 12, 2026: - https://khoros.ai/ - https://khoros.ai/about-khoros/ Page: https://toolgpa.com/tools/khoros Listed by ToolGPA (toolgpa.com).