# Kitomba review (2026): is it worth it? > Salon and spa software from Australia and New Zealand, quote-based Checked Nov 13, 2026 ยท graded Nov 13, 2026 by ToolGPA. Kitomba is salon, spa, barber and clinic software with an appointment book, online booking, point of sale, client cards, digital forms, marketing and reporting. It runs its own card payments through Kitomba Pay. Its pages are written for salons in Australia and New Zealand, and prices come from an on-site questionnaire. - **Category:** Salon, Spa & Studio Booking - **Made by:** Kitomba - **Website:** https://www.kitomba.com - **Runs on:** Web - **Who should skip it:** Skip it if you want to see a price first, as none is published. - **Facts last checked:** Nov 13, 2026 ## Pricing Kitomba's current pricing could not be confirmed from its own site. ## Key features - **Appointment book and booking:** Appointment book with rooms and equipment, packages, waitlist and repeat appointments, plus a branded online booking site with deposits. - **Point of sale and Kitomba Pay:** Checkout with integrated EFTPOS, online payments, pay-by-link and card on file; funds are paid into the bank the next business day. - **Client cards and forms:** Client cards hold notes, photos and documents, and digital consultation forms can be sent by text or email before a visit. - **Marketing and reminders:** Text and email campaigns, automated Everyday Marketing, two-way reminders and a messaging inbox; REACH.ai tools carry separate charges. - **Reporting and targets:** A business summary, advanced reports, staff targets and a Benchmark view comparing your business with others in the industry. - **Plan tiers:** Lite, Grow, Pro and Enterprise tiers add targets, waitlists, loyalty, staff time tracking, Xero and multi-location views as you move up. ## Good for - Hair, beauty and spa salons in Australia and New Zealand - Salons that want phone support included on every plan - Multi-location salon groups on the Enterprise tier ## Worth knowing - No prices are published: the page asks a few questions and returns a quote, so this listing carries no plan prices. - The Plus range with Kitomba Pay is advertised with 20% off software fees; the discount applies only to those plans. - REACH.ai marketing and Reputation AI features carry separate charges and are offered in New Zealand and Australia. - The pages mention only Australian and New Zealand phone lines, so availability elsewhere is unclear. ## ToolGPA grades **GPA: 2.0 out of 4**, graded Nov 13, 2026. Kitomba is salon and spa software from Australia and New Zealand with booking, point of sale and its own payments. It publishes no prices at all, you answer questions to get a quote, and nothing says it's available outside those two countries. - **Value for money: C.** No price is published, so it sits in the middle: the page asks a few questions and returns a quote. - **Free plan and trial: F.** No free plan and no trial shown on the listing, so nothing here is free. - **Features: B.** Appointment book, online booking, point of sale, client cards and forms, reminders and reporting. Nothing in the listing shows a gap in the core job. - **Ease of use: C.** No store rating on record, and it's a full salon system to set up. - **Platforms and integrations: B.** Web only, with Xero, Mailchimp, REACH.ai and Vish links. No phone or computer apps are named. These are ToolGPA's own grades. Graded from this listing, whose facts were read from Kitomba's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. ## Where it stands among salon, spa and studio booking apps - Kitomba's GPA of 2.0 is higher than 32 of the 85 other salon, spa and studio booking apps we grade, and level with 15. - It stands best on features (B, above 42 of 85) and worst on free plan and trial (F, above 0). The category's chart of price against score: https://toolgpa.com/charts/service-booking ## Keep it, or make your own? **Keep it.** To replace Kitomba you would be making texts to thousands of numbers, registered with the carriers. That is not a weekend's work, with an AI app builder or without one. - You could make: Appointment booking, inventory, reports and review collection: an app builder makes these well. - You could not: Texts to thousands of numbers, registered with the carriers. - You could not: Newsletters sent to thousands of people that still reach the inbox. - You could not: It plugs into other products, Xero, Mailchimp and REACH.ai among them. - You could not: The depth: we grade its features B, which means it covers the whole job. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. ## Works with Xero, Mailchimp, REACH.ai, Vish, Facebook, Instagram, Google Analytics **Tags:** Appointment booking, SMS marketing, Email campaigns, Inventory, Reports, Review collection ## Alternatives - [Fresha](https://toolgpa.com/tools/fresha): Salon and spa booking with a consumer marketplace for new clients. [Compare](https://toolgpa.com/compare/fresha-vs-kitomba) - [Phorest](https://toolgpa.com/tools/phorest): Salon and medspa software for booking, POS and marketing. [Compare](https://toolgpa.com/compare/kitomba-vs-phorest) - [Vagaro](https://toolgpa.com/tools/vagaro): Booking, payments and marketing for salons, spas and studios. [Compare](https://toolgpa.com/compare/kitomba-vs-vagaro) - [Booksy](https://toolgpa.com/tools/booksy): Booking app and marketplace for barbers, salons and beauty pros. [Compare](https://toolgpa.com/compare/booksy-vs-kitomba) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 13, 2026: - https://www.kitomba.com/ - https://www.kitomba.com/kitomba-pricing/ Page: https://toolgpa.com/tools/kitomba Listed by ToolGPA (toolgpa.com).