# Krayin CRM review (2026): is the free plan enough?

> Open-source Laravel CRM with unlimited users on any plan

Checked Nov 13, 2026 · graded Nov 13, 2026 by ToolGPA.

Krayin CRM is an open-source CRM built on Laravel for managing leads, contacts and sales workflows. You can download and host it yourself for free, or pay its maker, Webkul, for managed hosting that is priced per server instead of per user. Extra features such as VoIP and WhatsApp come as add-on modules.

- **Category:** CRM Software
- **Made by:** Webkul Software Pvt Ltd
- **Website:** https://krayincrm.com
- **Runs on:** Web
- **Who should skip it:** Skip it if you don't want to run servers, updates and backups.
- **Facts last checked:** Nov 13, 2026

## Pricing

As of Nov 13, 2026, Krayin CRM has a free plan, and paid plans start at $20 per month for managed hosting, unlimited users.

- **Pricing model:** Free plan
- **Free plan:** The core CRM is free to download and run on your own server under the AGPL license, with no limit on records or users.
- **Free trial:** None listed.

| Plan | Price | What you get |
| --- | --- | --- |
| Self-hosted | $0 | Download the open-source CRM and run it on your own server; you handle hosting, updates and backups. |
| Managed cloud hosting | $20 per month and up, unlimited users | Starter and Pro packs: Webkul runs the server, priced by server size rather than seats. The Pro pack has a 99.9% uptime SLA. |

Read from https://krayincrm.com/crm-cloud-hosting/ on Nov 13, 2026. Prices change, so confirm with Krayin CRM before buying.

## Ways to pay less

- **Up to about 15% off annual billing** (Annual discount): Krayin's hosting FAQ says managed plans offer up to about 15% off when billed annually. Source: https://krayincrm.com/crm-cloud-hosting/

## Key features

- **Lead and sales workflows:** The core CRM covers leads, customers and sales workflows, according to the vendor's hosting FAQ.
- **Unlimited users:** Managed hosting is charged by server resources, so adding teammates does not change the price.
- **Extension marketplace:** Add-on modules include VoIP, WhatsApp, Google sync, purchase orders and a multi-tenant SaaS mode.
- **REST API:** Both hosting packs list REST API access, and developer docs are published for custom builds.
- **Full server access:** Managed servers include SSH and SFTP access, free SSL certificates and resource upgrades as you grow.
- **Industry variants:** The site lists tailored setups for real estate, healthcare, education, insurance, recruitment and other sectors.

## Good for

- Teams with a developer who want to own and customize their CRM code
- Larger sales teams that want a flat server cost instead of per-seat fees
- Agencies reselling a white-label CRM to clients

## Worth knowing

- The pricing page shows only a $20 per month entry figure; the Starter and Pro pack prices were not visible to us.
- Self-hosting means you handle servers, updates and backups yourself.
- Extras such as VoIP, WhatsApp and Google sync are separate extensions, and enterprise customization requires talking to sales.
- Migration help from self-hosted to cloud is a paid service.

## ToolGPA grades

**GPA: 2.0 out of 4**, graded Nov 13, 2026. Krayin is an open-source CRM, free to self-host under AGPL or $20 a month managed with unlimited users. Extras like WhatsApp and Google sync are separate extensions, and self-hosting is your job.

- **Value for money: C.** Managed hosting is $20 a month with unlimited users, in the middle of crm prices ($15 to $65). Self-hosting is free but needs a server.
- **Free plan and trial: B.** The core CRM is free to run on your own server with no limit on records or users.
- **Features: C.** Leads, sales workflows, a marketplace and a REST API. VoIP, WhatsApp and Google sync are extra extensions, which are gaps in the core.
- **Ease of use: D.** Self-hosting means servers, updates and backups. No store rating is on record.
- **Platforms and integrations: C.** Web only, with WhatsApp and Google Workspace and a REST API.

These are ToolGPA's own grades. Graded from this listing, whose facts were read from Webkul Software Pvt Ltd's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews.

## Where it stands among CRM tools

- Krayin CRM's GPA of 2.0 is higher than 37 of the 116 other CRM tools we grade, and level with 12.
- It stands best on free plan and trial (B, above 98 of 116) and worst on ease of use (D, above 0).
- Its paid plans start at $20 a month, against a middle price of $29 for the category: 30 of the 93 others that charge start lower.
- On features, ease of use and platforms it scores 1.7 out of 4. 31 tools score higher and cost less.

The category's chart of price against score: https://toolgpa.com/charts/crm

## Keep it, or make your own?

**Keep it.** To replace Krayin CRM you would be making connections to other products, each kept working as those products change. That is not a weekend's work, with an AI app builder or without one. That makes this kind of software worth paying for, not this one in particular: 67 of the 116 other CRM tools grade higher. It costs $240 a year. Krayin CRM is open source, so there is a third way: take its code and run it yourself.

- You could make: Sales pipeline: an app builder makes this well.
- You could not: Connections to other products, each kept working as those products change.

A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it.

## Works with

WhatsApp, Google Workspace

**Tags:** Open source, Self-hostable, Sales pipeline, Public API, Workflow automation

## Alternatives

- [SuiteCRM](https://toolgpa.com/tools/suitecrm): Open-source CRM with no per-user license fees. [Compare](https://toolgpa.com/compare/krayin-crm-vs-suitecrm)
- [EspoCRM](https://toolgpa.com/tools/espocrm): Open-source CRM you can self-host for free or rent in the cloud. [Compare](https://toolgpa.com/compare/espocrm-vs-krayin-crm)
- [Twenty](https://toolgpa.com/tools/twenty): Open-source CRM with a custom data model, cloud or self-hosted. [Compare](https://toolgpa.com/compare/krayin-crm-vs-twenty)
- [Odoo CRM](https://toolgpa.com/tools/odoo-crm): Open-source CRM app from the Odoo business suite. [Compare](https://toolgpa.com/compare/krayin-crm-vs-odoo-crm)
- [Vtiger](https://toolgpa.com/tools/vtiger): All-in-one CRM with a free cloud plan and an open-source edition. [Compare](https://toolgpa.com/compare/krayin-crm-vs-vtiger)

## Sources

The prices, plans, platforms and features above were read from these pages on Nov 13, 2026:

- https://krayincrm.com/
- https://krayincrm.com/crm-cloud-hosting/

Page: https://toolgpa.com/tools/krayin-crm
Listed by ToolGPA (toolgpa.com).
