# KrispCall

> Cloud phone system with bundled minutes and texts per user

KrispCall is a cloud phone system for calling and texting from a browser dialer, a browser extension or the iOS and Android apps. Each user gets a free US, Canada or UK number, and plans include a monthly allowance of minutes and US and Canada text segments. Higher plans add call recording, a power dialer, bulk SMS and CRM integrations.

- **Category:** Business Phone Systems
- **Made by:** KrispCall Communications Inc.
- **Website:** https://krispcall.com
- **Runs on:** Web, iOS, Android, Browser extension
- **Facts last checked:** Oct 17, 2026

## Pricing

KrispCall is a paid product, starting at $12 per user / month, billed annually ($15 billed monthly).

- **Pricing model:** Paid
- **Free plan:** None.
- **Free trial:** None listed.

| Plan | Price | What you get |
| --- | --- | --- |
| Starter | $12 per user / month, billed annually ($15 billed monthly) | Up to 5 users. 200 outbound and 200 inbound minutes and 100 US/Canada SMS segments per user a month, multi-level IVR, call monitoring and basic integrations. |
| Advance | $32 per user / month, billed annually ($40 billed monthly) | Up to 50 users. 1,000 outbound and 1,000 inbound minutes and 500 SMS segments per user, call recording, power dialer, bulk SMS, Salesforce and the API. |
| Max | $48 per user / month, billed annually ($60 billed monthly) | No user limit. Unlimited inbound and outbound calling (fair use), 1,000 SMS segments per user, advanced integrations and CDR reports on request. |
| Enterprise | Custom | Volume pricing for 50+ seats, with a custom uptime SLA, a dedicated manager, advanced admin controls and custom invoicing. |

Read from https://krispcall.com/pricing/ on Oct 17, 2026. Prices change, so confirm with KrispCall before buying.

## Ways to pay less

- **Save 20% with annual billing** (Annual discount): KrispCall's pricing page offers 20% off for prepaid annual billing: Starter is $12 a month billed annually against $15 monthly. Source: https://krispcall.com/pricing/

## Key features

- **Free number per user:** Every user gets one local US or Canada number, or a UK local or mobile number, at no charge. Numbers in 100+ other countries cost extra and need ID checks.
- **Included minutes and texts:** Plans bundle outbound calls to local US, Canada, UK and Australia numbers, inbound minutes and pooled US/Canada SMS segments, under a fair-use policy.
- **IVR and call monitoring:** Multi-level IVR on every plan, and call monitoring and coaching from Starter up: listening, whispering and barging into live calls.
- **Power dialer and bulk SMS:** Advance and Max add a power dialer, bulk SMS campaigns, call recording with unlimited storage, and API and webhook access.
- **AI tools:** AI rephrasing of SMS from Starter up; call transcripts and summaries are an add-on, and KrispCall also sells an AI Copilot and an AI Voice Agent.
- **CRM integrations:** 100+ integrations including HubSpot, Salesforce, Pipedrive, Zoho, monday.com and Slack; Salesforce needs Advance or higher.

## Good for

- Small teams that want a cheap per-user number with minutes included
- Teams calling the US, Canada, UK and Australia
- Sales teams that want a power dialer and bulk SMS without a seat minimum

## Worth knowing

- There is no free trial or free plan; paid plans carry a 14-day refund on the subscription only, not on numbers, credits or add-ons.
- Starter is capped at 5 users and Advance at 50. The desktop apps for Windows, Mac and Linux are marked coming soon.
- Texting US numbers needs A2P 10DLC registration: a $4.50 brand fee and a $15 vetting fee once, then $1.50 or $2 a month per campaign.
- The pricing FAQ still says calls and SMS are billed pay-as-you-go, while the plan cards list included minutes and texts; usage beyond them is billed from credit.

## ToolGPA grades

**GPA: 2.0 out of 4**, graded Oct 17, 2026. KrispCall is one of the cheaper ways to give a small team business numbers: $12 a person a month on yearly billing, with a free US, Canada or UK number each and a bundle of minutes and texts. But there's no free trial, the minutes run out on Starter, and the desktop apps aren't out yet.

- **Value for money: B.** $12 a head for five on Starter, billed yearly ($15 monthly), inside this category's cheaper quarter ($14). Starter stops at 5 users, though, so a sixth person means Advance at $32.
- **Free plan and trial: F.** No free plan and no free trial. There's a 14-day refund on the subscription only, not on numbers, credits or add-ons, and a refund isn't a trial.
- **Features: C.** Calls, texts, multi-level IVR and call monitoring on every plan, with a power dialer and bulk SMS from Advance. The gap is the minutes: Starter bundles 200 outbound and 200 inbound a person, and call transcripts are an add-on.
- **Ease of use: C.** No App Store rating on record. There's A2P registration to finish before US texting works, and minutes and credits to keep an eye on.
- **Platforms and integrations: B.** A browser dialer, a browser extension and iPhone and Android apps, with HubSpot, Salesforce, Pipedrive, Zoho, monday.com, Slack and an API. The Windows, Mac and Linux apps are marked coming soon.

These are ToolGPA's own grades. Graded from this listing, whose facts were read from KrispCall's own pages on 17 October 2026. Not based on using the product, and shorter than our full reviews.

## Where it stands among business phone systems

- KrispCall's GPA of 2.0 is higher than 1 of the 19 other business phone systems we grade, and level with 2.
- It stands best on value for money (B, above 15 of 19) and worst on free plan and trial (F, above 0).
- Its paid plans start at $12 a month for each person, against a middle price of $19 for the category: 2 of the 16 others that charge start lower.
- On features, ease of use and platforms it scores 2.3 out of 4. Nothing scores higher for less, though at least one tool matches that score at a lower price.

The category's chart of price against score: https://toolgpa.com/charts/business-phones

## Keep it, or make your own?

**Keep it.** To replace KrispCall you would be making phone numbers and calls carried over the phone network. That is not a weekend's work, with an AI app builder or without one. That makes this kind of software worth paying for, not this one in particular: 16 of the 19 other business phone systems grade higher. It costs $144 a year.

- You could not: Phone numbers and calls carried over the phone network.
- You could not: Texts from a business number, registered with the carriers.
- You could not: A real app for iOS and Android. Something home-made would be a web page.
- You could not: It is priced for each person, which means accounts and billing for a team.
- You could not: It plugs into other products, HubSpot, Salesforce and Pipedrive among them, and has an API.
- You could not: AI features, unless you pay a model provider for each request yourself.
- You could not: People on the other end: coaches. No app builder makes those.

A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it.

## Works with

HubSpot, Salesforce, Pipedrive, Zoho, monday.com, Slack, Zapier, Zendesk

**Tags:** Business phone line, Business texting, AI features, Public API

## Alternatives

- [CallHippo](https://toolgpa.com/tools/callhippo): Virtual phone system with regional calling plans and a dialer suite. [Compare](https://toolgpa.com/compare/callhippo-vs-krispcall)
- [JustCall](https://toolgpa.com/tools/justcall): Cloud phone and SMS system for sales and support teams. [Compare](https://toolgpa.com/compare/justcall-vs-krispcall)
- [Calilio](https://toolgpa.com/tools/calilio): Low-cost virtual phone system with call and text bundles per user. [Compare](https://toolgpa.com/compare/calilio-vs-krispcall)
- [Quo](https://toolgpa.com/tools/quo): Business phone app for calls and texts on shared team numbers. [Compare](https://toolgpa.com/compare/krispcall-vs-quo)
- [Aircall](https://toolgpa.com/tools/aircall): Cloud phone system for sales and support teams, with AI voice agents. [Compare](https://toolgpa.com/compare/aircall-vs-krispcall)

## Sources

The prices, plans, platforms and features above were read from these pages on Oct 17, 2026:

- https://krispcall.com/pricing/

Page: https://toolgpa.com/tools/krispcall
Listed by ToolGPA (toolgpa.com).