# Krystal review (2026): is it worth £7 a month?

> UK cPanel web hosting on its own cloud, with phone support

Checked Nov 12, 2026 · graded Nov 13, 2026 by ToolGPA.

Krystal is a UK web host that sells cPanel shared hosting, business hosting, managed WordPress, VPS and reseller plans from its own cloud servers. Shared plans are priced in pounds and scale from one site to unlimited sites. The company is a certified B Corp and says its hosting runs on renewable power.

- **Category:** Web Hosting
- **Made by:** Krystal Hosting Ltd (since 2002)
- **Website:** https://krystal.io
- **Runs on:** Web
- **Who should skip it:** Skip it if you want a free trial, as none is listed.
- **Facts last checked:** Nov 12, 2026

## Pricing

As of Nov 12, 2026, Krystal is a paid product, starting at £7 per month, billed monthly (Amethyst).

- **Pricing model:** Paid
- **Free plan:** None.
- **Free trial:** None listed.

| Plan | Price | What you get |
| --- | --- | --- |
| Amethyst | £7 per month, billed monthly | 1 site, 1 CPU, 2 GB RAM, 10 GB NVMe, unlimited mailboxes and bandwidth, daily backups and free SSL. |
| Ruby | £11 per month, billed monthly | 5 sites, 2 CPU, 4 GB RAM and 25 GB NVMe, with a free domain. |
| Emerald | £19 per month, billed monthly | Unlimited sites and NVMe storage, 3 CPU, 6 GB RAM, 12-hourly backups and PCI DSS scan compliance. |
| Sapphire | £37 per month, billed monthly | Unlimited sites, 4 CPU, 8 GB RAM, 4-hourly backups and emergency phone support. |
| Diamond | £67 per month, billed monthly | Unlimited sites, 6 CPU, 12 GB RAM, 4-hourly backups and emergency phone support. |
| Tanzanite | £97 per month, billed monthly | Unlimited sites, 9 CPU, 18 GB RAM, 4-hourly backups and emergency phone support. |

Read from https://krystal.io/hosting on Nov 12, 2026. Prices change, so confirm with Krystal before buying.

## Ways to pay less

- **Save 16% on annual, 25% on two-year billing** (Annual discount): The hosting page offers Annually and Biennially billing options that it says save 16% and 25% against paying monthly. The page shows the monthly price only. Source: https://krystal.io/hosting

## Key features

- **cPanel control panel:** Plans come with cPanel, one-click installs of more than 380 applications including WordPress, Drupal and OpenCart, and a drag-and-drop site builder.
- **Own cloud servers:** Hosting runs on Krystal's own Dell cloud servers with LiteSpeed caching and NVMe storage. Plans state their CPU and RAM allowance.
- **Security and backups:** Servers are scanned for malware and protected by firewalls, CloudLinux and DDoS protection. Backups run daily on the smaller plans and as often as every 4 hours on the larger ones.
- **Free migration:** The team moves a site from another host, whether it uses cPanel, Plesk or its own system, at no charge.
- **Phone, chat and ticket support:** UK-based support answers by ticket, live chat and phone. Sapphire and the plans above it add emergency phone support.
- **Other hosting lines:** Krystal also sells business hosting from £19 a month, managed WordPress from £15 a month, VPS from £10 a month, reseller hosting and a public cloud.

## Good for

- UK businesses that want a phone number to call
- Owners who want hosting powered by a stated renewable supply
- Agencies that need PCI DSS scan compliant hosting

## Worth knowing

- Prices are in pounds sterling. Annual and two-year billing save 16% and 25%, but the page shows only the monthly figures.
- Amethyst hosts one site and has no free domain; the free domain starts at Ruby.
- Emergency phone support is listed from Sapphire up; the cheaper plans have standard phone support.
- Domain costs are not refunded under the 60-day money-back guarantee, though the domain can be transferred away.

## ToolGPA grades

**GPA: 1.6 out of 4**, graded Nov 13, 2026. Krystal is a UK host with cPanel shared hosting on its own cloud servers, from £7 a month, and a 60-day money-back guarantee. The entry plan hosts one site with no free domain, and the 16% and 25% discounts for longer terms aren't shown on the page.

- **Value for money: C.** Amethyst is £7 a month billed monthly, about $9, above the $5.28 cheaper-quarter line for web hosts.
- **Free plan and trial: F.** No free plan or trial. A 60-day money-back guarantee is not a trial.
- **Features: C.** cPanel, backups, free SSL and migration, and phone, chat and ticket support. Amethyst hosts one site with no free domain.
- **Ease of use: C.** No store rating on record. cPanel, DNS and migration are yours to run.
- **Platforms and integrations: C.** Web only, with WordPress, Drupal, OpenCart and LiteSpeed support.

These are ToolGPA's own grades. Graded from this listing, whose facts were read from Krystal's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews.

## Where it stands among web hosts

- Krystal's GPA of 1.6 is higher than 1 of the 54 other web hosts we grade, and level with 7.
- It stands best on ease of use (C, above 9 of 54) and worst on free plan and trial (F, above 0).
- Its paid plans start at about $9.38 a month, against a middle price of $9 for the category: 27 of the 52 others that charge start lower.
- On features, ease of use and platforms it scores 2.0 out of 4. 17 tools score higher and cost less.

The category's chart of price against score: https://toolgpa.com/charts/web-hosting

## Keep it, or make your own?

**Keep it.** To replace Krystal you would be making servers kept running, patched and backed up for you. That is not a weekend's work, with an AI app builder or without one. That makes this kind of software worth paying for, not this one in particular: 46 of the 54 other web hosts grade higher. It costs $112.55 a year.

- You could not: Servers kept running, patched and backed up for you.
- You could not: An engine that recognises new malware as it appears.
- You could not: It plugs into other products, WordPress, Drupal and OpenCart among them.

A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it.

## Works with

WordPress, Drupal, OpenCart, cPanel, LiteSpeed

**Tags:** Managed WordPress, Malware protection

## Alternatives

- [SiteGround](https://toolgpa.com/tools/siteground): Shared and WordPress hosting on Google Cloud with its own Site Tools. [Compare](https://toolgpa.com/compare/krystal-vs-siteground)
- [IONOS](https://toolgpa.com/tools/ionos): Shared and WordPress hosting with a domain, wildcard SSL and email. [Compare](https://toolgpa.com/compare/ionos-vs-krystal)
- [20i](https://toolgpa.com/tools/20i): Autoscaling cloud web hosting with a free CDN and UK support. [Compare](https://toolgpa.com/compare/20i-vs-krystal)
- [DreamHost](https://toolgpa.com/tools/dreamhost): Independent shared and WordPress host with monthly or multi-year terms. [Compare](https://toolgpa.com/compare/dreamhost-vs-krystal)

## Sources

The prices, plans, platforms and features above were read from these pages on Nov 12, 2026:

- https://krystal.io/hosting
- https://krystal.io
- https://krystal.io/creed

Page: https://toolgpa.com/tools/krystal
Listed by ToolGPA (toolgpa.com).
