# Level review (2026): is the free plan enough? > Remote monitoring and management priced per managed device Checked Nov 13, 2026 ยท graded Nov 13, 2026 by ToolGPA. Level is a remote monitoring and management (RMM) platform for IT teams and managed service providers. It covers device monitoring and alerts, patching, scripting, automations and browser-based remote control for Windows, macOS and Linux endpoints. Pricing follows the number of devices managed, not the number of technicians. - **Category:** Remote Desktop - **Made by:** Level Software, Inc. (since 2019) - **Website:** https://level.io - **Runs on:** Web, Windows, macOS, Linux - **Who should skip it:** Skip it if you want tickets inside the same product, as Level has no ticketing. - **Facts last checked:** Nov 13, 2026 ## Pricing As of Nov 13, 2026, Level has a free plan, and paid plans start at $2 per device / month, billed monthly. - **Pricing model:** Free plan - **Free plan:** The first 10 devices are free with every feature included and no time limit. - **Free trial:** None listed. | Plan | Price | What you get | | --- | --- | --- | | Free | $0 | Up to 10 devices with every feature included. Pricing starts when an 11th device is added. | | Paid | $2 per device / month, billed monthly | All features at one rate on the whole fleet, so 11 devices cost $22 a month and 50 cost $100. Unlimited technicians. | | Volume | Custom | Volume pricing for deployments above 2,000 devices, arranged with Level. | Read from https://level.io/pricing on Nov 13, 2026. Prices change, so confirm with Level before buying. ## Key features - **Remote control in the browser:** Opens a desktop session on Windows, macOS or Linux from the device list with no separate viewer, with terminal and file explorer in the same tab. - **Patch management:** Schedules operating-system updates and third-party app updates, using WinGet on Windows, Homebrew on macOS and native package managers on Linux. - **Automations and scripting:** Runs repeatable work against one device, a group or the whole fleet, and runs scripts with live output. - **Monitoring and alerting:** Watches device conditions in real time and notifies the right team when they change. - **CLI and public API:** A command-line tool called lvl and a REST API let teams query devices, trigger automations and build custom workflows. - **Security controls:** SSO, two-factor authentication, role-based permissions, IP restrictions for remote sessions and an audit trail of sessions. ## Good for - Small IT teams who want to start free with up to 10 devices - MSPs that prefer per-device pricing over per-technician seats - Teams that manage a mix of Windows, macOS and Linux machines ## Worth knowing - Level is an RMM only: it has no built-in ticketing or PSA, so tickets come through integrations. - Billing uses the peak device count in the month, and the paid rate applies to every device once an 11th is added. - The public calculator stops at 2,000 devices; larger fleets need a custom quote. - Published integrations are PSA, documentation and incident tools plus the API, a short list next to larger RMM suites. ## ToolGPA grades **GPA: 2.6 out of 4**, graded Nov 13, 2026. Level is a remote monitoring and management tool, and the first 10 devices are free with every feature. The catch is that it has no ticketing of its own, its integrations list is short, and the moment you add an 11th device every device pays $2 a month. - **Value for money: B.** $2 per device per month, under the category's $2.78 cheaper-quarter start, and the first 10 devices are free. It counts per device, so a larger fleet adds up fast. - **Free plan and trial: B.** 10 devices free with every feature and no time limit. A home lab or a small shop can stay there, but an 11th device moves the whole fleet onto paid billing. - **Features: C.** Browser remote control, patching, scripting, monitoring and an API are in the listing. There is no built-in ticketing or PSA, which the listing names as a gap in the core work. - **Ease of use: C.** No store rating on record. Agents have to be installed on each device and the automations written before it does much. - **Platforms and integrations: B.** Web console with agents for Windows, macOS and Linux, a public API and PSA connections such as HaloPSA and ConnectWise. No phone apps or phone management are listed. These are ToolGPA's own grades. Graded from this listing, whose facts were read from Level's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. ## Where it stands among remote desktop apps - Level's GPA of 2.6 is higher than 49 of the 85 other remote desktop apps we grade, and level with 19. - It stands best on value for money (B, above 54 of 85) and worst on features (C, above 1). - Its paid plans start at $2 a month, against a middle price of $8.33 for the category: 5 of the 44 others that charge start lower. - On features, ease of use and platforms it scores 2.3 out of 4. 6 tools score higher and cost less. The category's chart of price against score: https://toolgpa.com/charts/remote-access ## Keep it, or make your own? **Keep it.** To replace Level you would be making a fast, secure link to another computer through any network. That is not a weekend's work, with an AI app builder or without one. It costs $24 a year. - You could not: A fast, secure link to another computer through any network. - You could not: Connections to other products, each kept working as those products change. - You could not: Apps for macOS, Windows and Linux that stay in step with each other. - You could not: What a company asks for before it lets staff use something: single sign-on and roles and permissions. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. ## Works with HaloPSA, ConnectWise PSA, Hudu, AlgaPSA, ZestMSP, DeskDay, ilert, Regentra **Tags:** Remote desktop, Workflow automation, Public API ## Alternatives - [NinjaOne](https://toolgpa.com/tools/ninjaone): Endpoint management platform with built-in remote access. [Compare](https://toolgpa.com/compare/level-vs-ninjaone) - [Tactical RMM](https://toolgpa.com/tools/tactical-rmm): Source-available RMM with remote control, scripting and patching. [Compare](https://toolgpa.com/compare/level-vs-tactical-rmm) - [Datto RMM](https://toolgpa.com/tools/datto-rmm): Cloud RMM for MSPs and IT departments, with Microsoft 365 tools. [Compare](https://toolgpa.com/compare/datto-rmm-vs-level) - [Pulseway](https://toolgpa.com/tools/pulseway): RMM with built-in remote control and a mobile app for IT teams. [Compare](https://toolgpa.com/compare/level-vs-pulseway) - [SuperOps](https://toolgpa.com/tools/superops): Endpoint management with built-in ticketing, sold per endpoint. [Compare](https://toolgpa.com/compare/level-vs-superops) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 13, 2026: - https://level.io/pricing - https://level.io/features/remote-control - https://level.io/features/patch-management - https://level.io/integrations - https://level.io/about Page: https://toolgpa.com/tools/level Listed by ToolGPA (toolgpa.com).