# Litify review (2026): is it worth it? > Salesforce-based legal platform for case, intake and matter management Checked Nov 12, 2026 ยท graded Nov 12, 2026 by ToolGPA. Litify is a legal practice platform sold to law firms and corporate legal departments. It covers intake, matter management, documents, time and billing, legal spend management and reporting, with AI features under the Litify AI and ACE names. It is sold through demos and quotes, and its login goes through Salesforce. - **Category:** Law Practice Software - **Made by:** Litify, LLC (since 2016) - **Website:** https://www.litify.com - **Runs on:** Web - **Who should skip it:** Skip it if you are a solo lawyer, since the vendor speaks to large firms and legal teams. - **Facts last checked:** Nov 12, 2026 ## Pricing Litify's current pricing could not be confirmed from its own site. ## Key features - **Intake management:** The vendor describes call and voicemail capture, AI-guided questionnaires and predictive lead scoring that lead into a signed case. - **Matter and document management:** Matters, client data and documents live in one platform, with AI document generation and PDF editing listed by the vendor. - **Time and billing:** Timekeeping and billing that follows client guidelines, plus a separate spend management area for expense tracking, budgets and invoice review. - **Reporting and analytics:** A no-code reporting engine that filters firm data into dashboards and KPIs. - **Litify ACE agents:** ACE 2.0 is the vendor's AI assistant. It runs multi-step workflows across matters, answers questions about the caseload and has a Chrome extension and voice-to-text. - **Practice-area solutions:** Packaged setups for personal injury, insurance defense, immigration and corporate legal departments, among 15+ practice areas the vendor mentions. ## Good for - Larger plaintiff and insurance defense firms with high intake volume - Corporate legal departments that manage matters and outside counsel spend - Firms that want to configure workflows on a Salesforce-based platform ## Worth knowing - No prices are published; the vendor sells through a demo request, and pricing here is recorded as unverified. - The platform is built on Salesforce, and the log-in button on the site goes to Salesforce. - The vendor describes its solutions for high-volume firms and enterprise legal teams; solo-practice use is not addressed. - No free trial or self-serve sign-up is offered on the pages we read. ## ToolGPA grades **GPA: 1.8 out of 4**, graded Nov 12, 2026. Litify is a legal platform built on Salesforce, covering intake, matters, documents, billing, reporting and AI agents. It is sold through demos with no published price, and the pages speak to high-volume firms and enterprise teams. - **Value for money: C.** No price is published and pricing is recorded as unverified, which puts it in the middle. - **Free plan and trial: F.** No free plan, no trial and no self-serve sign-up; the page offers a demo. - **Features: B.** Intake, matters, documents, time and billing, reporting and AI agents cover the job, with no gap named in the listing. - **Ease of use: C.** No store rating is on record, and a Salesforce-based platform needs configuring and a guided rollout. - **Platforms and integrations: C.** Web only, with Salesforce and a Chrome extension as the listed integrations. These are ToolGPA's own grades. Graded from this listing, whose facts were read from Litify's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews. ## Where it stands among law practice software - Litify's GPA of 1.8 is higher than 4 of the 25 other law practice software we grade, and level with 8. - It stands best on features (B, above 21 of 25) and worst on free plan and trial (F, above 0). The category's chart of price against score: https://toolgpa.com/charts/law-practice ## Keep it, or make your own? **Keep it.** To replace Litify you would be making an AI agent, with the models and the safeguards behind it. That is not a weekend's work, with an AI app builder or without one. That makes this kind of software worth paying for, not this one in particular: 13 of the 25 other law practice software grade higher. - You could make: Case management, time tracking and reports: an app builder makes these well. - You could not: An AI agent, with the models and the safeguards behind it. - You could not: Connections to other products, each kept working as those products change. - You could not: The depth: we grade its features B, which means it covers the whole job. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. ## Works with Salesforce, Chrome **Tags:** Case management, Time tracking, Reports, AI features, AI agents, Workflow automation ## Alternatives - [CASEpeer](https://toolgpa.com/tools/casepeer): Case management built for personal injury law firms. [Compare](https://toolgpa.com/compare/casepeer-vs-litify) - [Filevine](https://toolgpa.com/tools/filevine): Case management and the LOIS legal AI system, sold by quote. [Compare](https://toolgpa.com/compare/filevine-vs-litify) - [CloudLex](https://toolgpa.com/tools/cloudlex): Case management built only for plaintiff personal injury firms. [Compare](https://toolgpa.com/compare/cloudlex-vs-litify) - [Centerbase](https://toolgpa.com/tools/centerbase): Practice management, billing and firm accounting for midsize firms. [Compare](https://toolgpa.com/compare/centerbase-vs-litify) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 12, 2026: - https://www.litify.com/ - https://www.litify.com/request-demo - https://www.litify.com/about-us Page: https://toolgpa.com/tools/litify Listed by ToolGPA (toolgpa.com).