# Loox > Photo and video product reviews with referrals for Shopify stores Loox is a product review app for Shopify stores that centers on photo and video reviews. It emails buyers for a review, can offer a discount for a photo, and shows the results in carousels, popups and star badges, with referral offers after purchase on the paid plans. There is a free plan up to 500 orders, and the paid Convert plan charges more as monthly orders grow. - **Category:** Customer Review Tools - **Made by:** Loox - **Website:** https://loox.app - **Runs on:** Web - **Facts last checked:** Oct 18, 2026 ## Pricing Loox has a free plan. Paid plans start at $49.99 per month for 300 orders, plus $50 per extra 300 orders. - **Pricing model:** Free plan - **Free plan:** Beginner: up to 500 orders, review request emails and reminders, discounts for photo reviews, 17+ widgets, Google rich snippets and Shop app syndication. - **Free trial:** 14-day free trial of Convert and Unlimited. | Plan | Price | What you get | | --- | --- | --- | | Beginner | $0 | Up to 500 orders, with review requests, photo-review discounts, the main widgets, rich snippets and 24/7 chat and email support. | | Convert | $49.99 per month for 300 orders, plus $50 per extra 300 orders | Adds video reviews, AI sorting, summaries, translations and replies, referrals, Google, Meta and TikTok syndication, and the API. | | Unlimited | $299.99 per month | Every feature with unlimited review requests and referrals, plus priority support. | Read from https://apps.shopify.com/loox on Oct 18, 2026. Prices change, so confirm with Loox before buying. ## Key features - **Photo reviews with discounts:** Review request emails and reminders on every plan, with an optional discount code for customers who add a photo; Convert adds video reviews. - **Widgets for the store:** 17+ widgets including carousels, a popup, a sidebar, star ratings and a trust badge, with Google rich snippets on the free plan. - **AI sorting and replies:** Convert adds smart visual sorting, review highlights, AI summaries and review stories, automatic translation of reviews and AI-written public replies. - **Referrals:** Paid plans add referral offers on the site, after purchase and after a review, with fraud protection. - **Syndication:** Sends reviews to the Shop app on every plan; Convert adds Google Shopping, Meta Shops and TikTok. - **Imports and AliExpress reviews:** Imports reviews from other apps or a spreadsheet, and can pull scanned reviews and photos from AliExpress listings. ## Good for - Shopify stores whose products sell on photos, such as fashion and beauty - Small stores that can stay on the free plan up to 500 orders - Stores that want referral offers run from the review app ## Worth knowing - Loox is a Shopify app and is installed from the Shopify App Store. - The free plan is capped at 500 orders in total, and video reviews, AI features and referrals need Convert. - Convert includes 300 orders a month and adds $50 for each further 300, so the bill rises with sales. - Billing runs through Shopify every 30 days; the pricing page says there is no annual commitment. ## ToolGPA grades **GPA: 2.2 out of 4**, graded Oct 18, 2026. Loox is built around photo reviews: it emails buyers, can offer a discount for a picture, and shows the results in carousels, popups and badges. The free plan goes up to 500 orders, and Convert is $49.99 a month for 300 orders. The thing to watch is the bill, which adds $50 for every extra 300 orders. - **Value for money: C.** A 300-order shop fits Convert exactly, at $49.99 a month, billed every 30 days with no yearly plan. Set against its listed rivals at that size, that's the middle. It grows quickly, though: $50 more for each further 300 orders, so a busy month costs more. - **Free plan and trial: C.** Beginner is free up to 500 orders, with requests, photo-review discounts, the main widgets and rich snippets. But that's 500 orders in total, not a month, so a 300-order shop is through it in under two months. Convert has a 14-day trial. - **Features: C.** Strong on the visual side: photo and video reviews, 17+ widgets, AI sorting, summaries, translations and replies, referrals, AliExpress imports, and Google Shopping, Meta and TikTok sync. The gaps: it's a Shopify app only, and Q&A isn't on record. - **Ease of use: C.** No store rating on record. It installs from the Shopify App Store and imports reviews from other apps, but you still pick widgets, set the discount for photos and watch your order count, since that sets the bill. - **Platforms and integrations: B.** Web, inside Shopify, with Klaviyo, Omnisend, LoyaltyLion, AfterShip and Weglot, the Shop app on every plan, Google Shopping, Meta Shops and TikTok on Convert, and an API. No phone or desktop app is listed. These are ToolGPA's own grades. Graded from this listing, whose facts were read from Loox's own pages and Shopify App Store listing on 18 October 2026. Not based on using the product, and shorter than our full reviews. ## Where it stands among customer review tools - Loox's GPA of 2.2 is higher than 5 of the 14 other customer review tools we grade, and level with 2. - It stands best on platforms and integrations (B, above 0 of 14) and worst on features (C, above 0). - Its paid plans start at $49.99 a month, against a middle price of $39.50 for the category: 7 of the 13 others that charge start lower. - On features, ease of use and platforms it scores 2.3 out of 4. 3 tools score higher and cost less. The category's chart of price against score: https://toolgpa.com/charts/reviews ## Keep it, or make your own? **Keep it.** The plain part of Loox you could make: review collection. What surrounds it you could not. The 3 things listed below take a company, not a weekend. It costs $599.88 a year. - You could make: Review collection: an app builder makes this well. - You could not: It plugs into other products, Shopify, Klaviyo and Omnisend among them, and has an API. - You could not: AI features, unless you pay a model provider for each request yourself. - You could not: Hooks into the device itself: widgets. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. ## Works with Shopify, Klaviyo, Omnisend, LoyaltyLion, Google Shopping, Meta Shops, AfterShip, Weglot **Tags:** Review collection, AI features, Public API ## Alternatives - [Judge.me](https://toolgpa.com/tools/judge-me): Product reviews for Shopify stores with a free plan and one paid tier. [Compare](https://toolgpa.com/compare/judge-me-vs-loox) - [Okendo](https://toolgpa.com/tools/okendo): Product reviews for Shopify brands, with loyalty, quizzes and surveys. [Compare](https://toolgpa.com/compare/loox-vs-okendo) - [Stamped](https://toolgpa.com/tools/stamped): Product reviews, Q&A and a loyalty program for online stores. [Compare](https://toolgpa.com/compare/loox-vs-stamped) - [Yotpo](https://toolgpa.com/tools/yotpo): Product reviews, photo UGC and loyalty for online stores. [Compare](https://toolgpa.com/compare/loox-vs-yotpo) - [Junip](https://toolgpa.com/tools/junip): Product reviews for Shopify brands at flat prices with no order caps. [Compare](https://toolgpa.com/compare/junip-vs-loox) ## Sources The prices, plans, platforms and features above were read from these pages on Oct 18, 2026: - https://apps.shopify.com/loox - https://loox.app/pricing Page: https://toolgpa.com/tools/loox Listed by ToolGPA (toolgpa.com).