# MetroFax review (2026): is it worth $9.96 a month, billed yearly?

> Low-cost online fax by email, web and mobile app for small businesses

Checked Oct 23, 2026 · graded Oct 24, 2026 by ToolGPA.

MetroFax is an online fax service owned by Consensus Cloud Solutions, the company behind eFax. Faxes are sent and received by email, Microsoft Outlook, the website and iPhone and Android apps, with a dedicated local or toll-free number or a ported one. Its three plans differ only in how many fax pages they include each month.

- **Category:** Online Fax
- **Made by:** Consensus Cloud Solutions, Inc. (since 1997)
- **Website:** https://www.metrofax.com
- **Runs on:** Web, iOS, Android
- **Who should skip it:** Skip it if you want time to try it, as the trial lasts 3 days.
- **Facts last checked:** Oct 23, 2026

## Pricing

As of Oct 23, 2026, MetroFax is a paid product with a free trial, starting at $9.96 per month for 550 pages, billed annually ($11.95 billed monthly).

- **Pricing model:** Free trial
- **Free plan:** None.
- **Free trial:** 3-day free trial of the Essential monthly plan.

| Plan | Price | What you get |
| --- | --- | --- |
| Essential | $9.96 per month for 550 pages, billed annually ($11.95 billed monthly) | 550 pages a month, sent or received in any mix. $119.50 a year on annual billing, which the page says saves $23. |
| Best Value | $12.46 per month for 1,050 pages, billed annually ($14.95 billed monthly) | 1,050 pages a month. The page labels this plan Best Value and gives it no other name. $149.50 a year on annual billing. |
| Professional | $31.63 per month for 3,000 pages, billed annually ($37.95 billed monthly) | 3,000 pages a month. $379.50 a year on annual billing, which the page says saves $75. |

Read from https://www.metrofax.com/pricing on Oct 23, 2026. Prices change, so confirm with MetroFax before buying.

## Ways to pay less

- **Save 17% with annual billing** (Annual discount): MetroFax's pricing page says annual plans save 17%: Essential is $119.50 a year against $11.95 a month on monthly billing. Source: https://www.metrofax.com/pricing

## Key features

- **Fax by email and Outlook:** Attach a document to an email to send it as a fax, or send from Microsoft Outlook. Received faxes arrive as PDF or TIFF attachments.
- **Web and mobile apps:** Send and receive in a browser after logging in, or from the iPhone and Android apps.
- **Dedicated or ported number:** Every plan comes with a dedicated local or toll-free number, and you can port an existing number through the sales team.
- **Combined page allowance:** Plan pages count both sent and received faxes in whatever mix you use, and long-distance faxes within the US and Canada carry no extra charge.
- **Retries and confirmations:** A failed fax is retried up to five times, and an email confirms each sent or received fax.
- **Shared number for 5 addresses:** Up to five email addresses can send and receive on one MetroFax number at no extra charge, and the MyAccount site lets you search, print and save every fax.

## Good for

- Small businesses that want a fax number with a few hundred pages a month
- People who send most faxes from email
- Offices that send and receive in uneven amounts

## Worth knowing

- Pages over the plan come from a prepaid balance that tops up in $10 steps when it drops below $2.
- International faxes are charged at separate send rates; the free long-distance applies to the US and Canada only.
- Extra fax numbers, up to 10, are added by a MetroFax specialist after sign-up rather than online.
- Fax by email needs SPF records set up on the sending address, or the fax fails.

## ToolGPA grades

**GPA: 2.2 out of 4**, graded Oct 24, 2026. MetroFax gives you a dedicated number and 550 pages a month, sent or received in any mix, for $9.96 a month billed yearly, by email, Outlook, the web or phone apps. The trial is 3 days, there's no API, BAA or desktop app on record, and email faxing fails unless your sending address has SPF records set up.

- **Value for money: C.** Essential is $9.96 a month billed yearly ($11.95 monthly) for 550 pages, exactly this category's middle. Pages over the plan come out of a prepaid balance that tops up in $10 steps.
- **Free plan and trial: D.** Only a 3-day trial of the monthly Essential plan, with no free plan behind it. That's shorter than a week.
- **Features: C.** Fax by email, Outlook, the web and phone apps, a dedicated or ported number, five email addresses on one number, retries and confirmations. The gaps: no API, BAA or e-signing on record, and the plans differ only in pages.
- **Ease of use: B.** MetroFax rates 4.7 on the US App Store from 3,214 ratings, which puts it at B on our ease ladder.
- **Platforms and integrations: B.** Web, iPhone and Android, plus Microsoft Outlook. No desktop app, no API and no other integrations on record.

These are ToolGPA's own grades. Graded from this listing, whose facts were read from MetroFax's own pages on 23 October 2026. MetroFax's pricing page turned our reader away on 24 October 2026, so its prices are as the listing has them. Not based on using the product, and shorter than our full reviews.

## Where it stands among online fax services

- MetroFax's GPA of 2.2 is higher than 1 of the 10 other online fax services we grade, and level with 3.
- It stands best on ease of use (B, above 3 of 10) and worst on free plan and trial (D, above 2).
- Its paid plans start at $9.96 a month, against a middle price of $9.15 for the category: 5 of the 9 others that charge start lower.
- On features, ease of use and platforms it scores 2.7 out of 4. 2 tools score higher and cost less.

The category's chart of price against score: https://toolgpa.com/charts/online-fax

## Keep it, or make your own?

**Keep it.** To replace MetroFax you would be making fax numbers connected to the phone network. That is not a weekend's work, with an AI app builder or without one. That makes this kind of software worth paying for, not this one in particular: 6 of the 10 other online fax services grade higher. It costs $119.52 a year.

- You could not: Fax numbers connected to the phone network.
- You could not: One mailbox that several people work at once.
- You could not: A real app for iOS and Android. Something home-made would be a web page.

A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it.

## What people say

- **App Store rating of the iPhone and iPad app:** 4.7 out of 5 from 3,214 ratings in the United States, read Oct 24, 2026. This is the store's rating of the app, not a score from ToolGPA. Source: https://apps.apple.com/us/app/id421893907

## Works with

Microsoft Outlook

**Tags:** Online fax, Shared inbox

## Alternatives

- [eFax](https://toolgpa.com/tools/efax): Online fax by email, web and apps, with personal and business plans. [Compare](https://toolgpa.com/compare/efax-vs-metrofax)
- [Fax.Plus](https://toolgpa.com/tools/fax-plus): Online fax by web, email, desktop and mobile apps, priced by pages. [Compare](https://toolgpa.com/compare/fax-plus-vs-metrofax)
- [iFax](https://toolgpa.com/tools/ifax): Online fax apps and fax API, with HIPAA plans and AI fax reading. [Compare](https://toolgpa.com/compare/ifax-vs-metrofax)
- [FaxBurner](https://toolgpa.com/tools/faxburner): iPhone fax app and email-to-fax service with a free temporary number. [Compare](https://toolgpa.com/compare/faxburner-vs-metrofax)
- [Documo](https://toolgpa.com/tools/mfax): HIPAA cloud fax for healthcare, formerly mFax, with a fax API. [Compare](https://toolgpa.com/compare/metrofax-vs-mfax)

## Sources

The prices, plans, platforms and features above were read from these pages on Oct 23, 2026:

- https://www.metrofax.com/pricing
- https://www.metrofax.com
- https://www.metrofax.com/free-fax
- https://www.metrofax.com/features
- https://www.metrofax.com/features/mobile-apps
- https://www.metrofax.com/small-business
- https://www.metrofax.com/support/faqs
- https://www.metrofax.com/about

Page: https://toolgpa.com/tools/metrofax
Listed by ToolGPA (toolgpa.com).