# Neon CRM review (2026): is it worth $99 a month? > Nonprofit CRM priced by revenue raised, with unlimited records Checked Nov 12, 2026 ยท graded Nov 12, 2026 by ToolGPA. Neon CRM, from Neon One, is a donor management system for small and midsize nonprofits. It keeps supporter profiles, fundraising campaigns, email and text outreach and reports in one database. Price follows the revenue a nonprofit raises, and events, volunteers and memberships are optional add-ons. - **Category:** CRM Software - **Made by:** Neon One - **Website:** https://neonone.com/solutions/neon-crm-overview/ - **Runs on:** Web - **Who should skip it:** Pricey if you are tiny: $99 a month is the starting point and the page gives no further prices. - **Facts last checked:** Nov 12, 2026 ## Pricing As of Nov 12, 2026, Neon CRM is a paid product, starting at $99 per month, rising with the revenue your nonprofit raises. - **Pricing model:** Paid - **Free plan:** None. - **Free trial:** None listed. | Plan | Price | What you get | | --- | --- | --- | | Neon CRM | $99 per month and up, based on annual revenue | Unlimited contacts, users, forms, workflows, emails and reports, with chat, email and phone support included. | Read from https://neonone.com/solutions/neon-crm-overview/neon-crm-pricing/ on Nov 12, 2026. Prices change, so confirm with Neon CRM before buying. ## Key features - **Supporter profiles:** One record gathers giving history, emails, notes, events and volunteer hours, with segments built from live data. - **Fundraising tools:** Drag-and-drop donation forms, multi-level campaigns, peer-to-peer pages, recurring gifts and grant management are in the base plan. - **Email, text and journeys:** A branded email builder, text messaging and trigger-based stewardship journeys, with unlimited sends and workflows. - **Dashboards and reports:** Live dashboards, more than 50 ready-made reports and a drag-and-drop builder for custom ones, including board reporting. - **Events, volunteers and memberships:** Optional add-ons cover event ticketing and seating, volunteer shifts and timesheets, and member portals with auto-renewals. - **Open API and integrations:** Every customer can use the Open API. Listed integrations include QuickBooks, Windfall wealth data, Constant Contact and Zapier. ## Good for - Small and midsize nonprofits that want unlimited records and users - Organizations that run events, volunteers and memberships from one database - Teams that want phone and chat support without a higher tier ## Worth knowing - The price depends on annual revenue; the page gives only the $99 a month starting point. - Memberships and volunteers add 10% of the CRM price each, and events add 20%. - Payment processing runs through Neon Pay; its fees are on a separate page. - Onboarding and data migration packages are sold separately. ## ToolGPA grades **GPA: 1.8 out of 4**, graded Nov 12, 2026. Neon CRM is a nonprofit database with unlimited contacts and users, starting at $99 a month. The price climbs with your annual revenue, and memberships, volunteers and events are each charged extra. - **Value for money: D.** $99 a month is the floor and it rises with your revenue. Memberships and volunteers each add 10% and events add 20%. - **Free plan and trial: F.** No free plan and no trial is listed on the pricing page. - **Features: B.** Supporter profiles, fundraising, email and text journeys, events, volunteers, memberships, reports and an open API. Nothing in the listing is missing from the job. - **Ease of use: C.** No store rating on record. A database with forms, workflows and reports you build, and onboarding sold separately. - **Platforms and integrations: B.** Web, with QuickBooks, Constant Contact, Eventbrite, Zapier and an open API. No mobile or desktop app is listed. These are ToolGPA's own grades. Graded from this listing, whose facts were read from Neon One's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews. ## Where it stands among CRM tools - Neon CRM's GPA of 1.8 is higher than 5 of the 72 other CRM tools we grade, and level with 11. - It stands best on features (B, above 35 of 72) and worst on free plan and trial (F, above 0). - Its paid plans start at $99 a month, against a middle price of $27.92 for the category: 59 of the 66 others that charge start lower. - On features, ease of use and platforms it scores 2.7 out of 4. 9 tools score higher and cost less. The category's chart of price against score: https://toolgpa.com/charts/crm ## Keep it, or make your own? **Keep it.** To replace Neon CRM you would be making connections to other products, each kept working as those products change. That is not a weekend's work, with an AI app builder or without one. That makes this kind of software worth paying for, not this one in particular: 56 of the 72 other CRM tools grade higher. It costs $1,188 a year. - You could make: Reports and forms: an app builder makes these well. - You could not: Connections to other products, each kept working as those products change. - You could not: Newsletters sent to thousands of people that still reach the inbox. - You could not: Texts to thousands of numbers, registered with the carriers. - You could not: Connections that pull numbers from dozens of other services. - You could not: The depth: we grade its features B, which means it covers the whole job. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. ## Works with QuickBooks, Windfall, Constant Contact, Eventbrite, Zapier **Tags:** Reports, Workflow automation, Email campaigns, SMS marketing, Forms, Public API, Dashboards ## Alternatives - [Bloomerang](https://toolgpa.com/tools/bloomerang): Donor management and fundraising platform for nonprofits. [Compare](https://toolgpa.com/compare/bloomerang-vs-neon-crm) - [Virtuous](https://toolgpa.com/tools/virtuous): Nonprofit CRM with fundraising, volunteer and analytics products. [Compare](https://toolgpa.com/compare/neon-crm-vs-virtuous) - [Salesforce](https://toolgpa.com/tools/salesforce): CRM platform for sales teams with AI agents and a free 2-user suite. [Compare](https://toolgpa.com/compare/neon-crm-vs-salesforce) - [HubSpot](https://toolgpa.com/tools/hubspot): Free CRM at the center of a marketing, sales and service suite. [Compare](https://toolgpa.com/compare/hubspot-vs-neon-crm) - [Zoho CRM](https://toolgpa.com/tools/zoho-crm): Sales CRM with a free edition, process automation and Zia AI. [Compare](https://toolgpa.com/compare/neon-crm-vs-zoho-crm) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 12, 2026: - https://neonone.com/solutions/neon-crm-overview/neon-crm-pricing/ - https://neonone.com/solutions/neon-crm-overview/ - https://neonone.com/pricing/ Page: https://toolgpa.com/tools/neon-crm Listed by ToolGPA (toolgpa.com).