# Netigate review (2026): is it worth €7,000 a year? > European feedback and experience platform sold to enterprises Checked Nov 13, 2026 · graded Nov 13, 2026 by ToolGPA. Netigate is a Stockholm-based customer and employee feedback platform that collects feedback from surveys, web and app, reviews and support channels and analyzes it with AI. It is aimed at larger organizations running ongoing programs. Pricing starts at an annual figure and is quoted. - **Category:** Forms & Surveys - **Made by:** Netigate AB - **Website:** https://www.netigate.net - **Runs on:** Web - **Who should skip it:** Skip it if you are an individual or small team, as the price starts at €7,000 a year. - **Facts last checked:** Nov 13, 2026 ## Pricing As of Nov 13, 2026, Netigate is a paid product, starting at €7,000 per year and up, billed annually. - **Pricing model:** Paid - **Free plan:** None. - **Free trial:** None listed. | Plan | Price | What you get | | --- | --- | --- | | Enterprise | €7,000 per year and up, billed annually | Sold through sales by quote. Unlimited users, responses and projects per the page, with onboarding and a customer success team; AI features vary by package. | Read from https://www.netigate.net/pricing_eur/ on Nov 13, 2026. Prices change, so confirm with Netigate before buying. ## Key features - **Omnichannel feedback:** Collects feedback by email, web, app, SMS and employee touchpoints, with surveys triggered by events or behavior. - **AI analysis:** Open-text analysis, topic detection, sentiment analysis and an Ask AI conversational layer; availability depends on the package. - **Real-time dashboards:** Dashboards update as responses arrive, with segment filters and exports. - **CRM and data integration:** Two-way transfer with CRM and HR systems, combining feedback with operational data. - **EU data hosting:** The vendor says data is processed on EU-based servers and the company is ISO 27001 certified. - **Multi-language programs:** Feedback programs can run across markets and languages in one platform. ## Good for - Larger European organizations running continuous CX or EX feedback programs - Teams that need EU data residency - Companies combining survey data with CRM and support data ## Worth knowing - Pricing is a quote; the page shows only a starting figure of €7,000 a year, billed annually. - The page says pricing depends on usage, platform capabilities and organizational needs such as AI and integrations. - No free plan or self-serve sign-up is shown; the calls to action are book a demo and get a quote. - The page lists English, German and Swedish site versions. ## ToolGPA grades **GPA: 1.4 out of 4**, graded Nov 13, 2026. Netigate collects customer and employee feedback from surveys, web, app and review channels and analyses it with AI. Pricing starts at €7,000 a year and is a quote. There is no free plan and no self-serve sign-up. - **Value for money: F.** From €7,000 a year, about €580 a month, which is many times the $19.99 middle of forms tools. The page gives no per-seat price to set against that. - **Free plan and trial: F.** No free plan, no trial and no self-serve sign-up. The calls to action are book a demo and get a quote. - **Features: C.** Omnichannel feedback, AI analysis, dashboards and CRM links. Aimed at larger programmes, and the price depends on add-ons such as AI and integrations. - **Ease of use: C.** No store rating on record. Rollout goes through a demo and a quote, then you set up programmes. - **Platforms and integrations: B.** Web only, with CRM and data integrations and EU data hosting. No desktop or phone app is listed. These are ToolGPA's own grades. Graded from this listing, whose facts were read from Netigate's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. ## Where it stands among form and survey tools - Netigate's GPA of 1.4 is higher than 0 of the 148 other form and survey tools we grade, and level with 1. - It stands best on platforms and integrations (B, above 46 of 148) and worst on value for money (F, above 0). - Its paid plans start at about $651.70 a month, against a middle price of $20 for the category: 114 of the 114 others that charge start lower. - On features, ease of use and platforms it scores 2.3 out of 4. 41 tools score higher and cost less. The category's chart of price against score: https://toolgpa.com/charts/forms ## Keep it, or make your own? **Keep it.** The plain part of Netigate you could make: surveys and reports. What surrounds it you could not. The 3 things listed below take a company, not a weekend. That makes this kind of software worth paying for, not this one in particular: 147 of the 148 other form and survey tools grade higher. It costs $7,820.40 a year. - You could make: Surveys and reports: an app builder makes these well. - You could not: Connections that pull numbers from dozens of other services. - You could not: An API that other software can build on. - You could not: AI features, unless you pay a model provider for each request yourself. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. **Tags:** Surveys, Dashboards, Reports, AI features, Public API ## Alternatives - [Qualtrics](https://toolgpa.com/tools/qualtrics): Survey and experience research platform with a free account. [Compare](https://toolgpa.com/compare/netigate-vs-qualtrics) - [Medallia](https://toolgpa.com/tools/medallia): Enterprise customer and employee experience feedback platform. [Compare](https://toolgpa.com/compare/medallia-vs-netigate) - [Forsta](https://toolgpa.com/tools/forsta): Enterprise research and experience platform for surveys. [Compare](https://toolgpa.com/compare/forsta-vs-netigate) - [InMoment](https://toolgpa.com/tools/inmoment): Customer experience platform for feedback and reviews. [Compare](https://toolgpa.com/compare/inmoment-vs-netigate) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 13, 2026: - https://www.netigate.net/pricing_eur/ - https://www.netigate.net/ - https://www.netigate.net/about-us/ Page: https://toolgpa.com/tools/netigate Listed by ToolGPA (toolgpa.com).