# Nutshell

> Sales CRM with email marketing, forms and AI built into every plan

Nutshell is a sales CRM for small and mid-sized teams, with contact management, drag-and-drop pipelines, email and calendar sync and reporting. Every plan also includes a form builder, landing pages, web chat with an AI chatbot and basic email marketing, while fuller marketing and messaging tools are sold as add-ons. It is priced per user across five tiers with no seat minimums, and the company is part of WebFX.

- **Category:** CRM Software
- **Made by:** Nutshell (part of WebFX) (since 2009)
- **Website:** https://www.nutshell.com
- **Runs on:** Web, iOS, Android
- **Facts last checked:** Oct 5, 2026

## Pricing

Nutshell is a paid product with a free trial, starting at $13 per user / month, billed annually ($19 billed monthly).

- **Pricing model:** Free trial
- **Free plan:** None.
- **Free trial:** 14-day free trial, no credit card required.

| Plan | Price | What you get |
| --- | --- | --- |
| Foundation | $13 per user / month, billed annually ($19 billed monthly) | Unlimited contacts and storage, email and calendar sync, AI chatbot, form builder and landing pages. 1 pipeline and 100 active leads. |
| Growth | $25 per user / month, billed annually ($32 billed monthly) | Adds activity reports, sales quotas, lead assignment rules, custom stage goals and hot leads, with unlimited active leads. |
| Pro | $42 per user / month, billed annually ($49 billed monthly) | Adds 5 custom pipelines, advanced reporting, sales automation, AI lead recaps and next steps, and a meeting scheduler. |
| Business | $59 per user / month, billed annually ($67 billed monthly) | Adds 10 custom pipelines, the advanced meeting scheduler, audit log and changelog, and additional teams and territories. |
| Enterprise | $79 per user / month, billed annually ($89 billed monthly) | Adds unlimited pipelines and custom fields, enterprise SSO, read-only SQL data access and phone support. |

Read from https://www.nutshell.com/pricing on Oct 5, 2026. Prices change, so confirm with Nutshell before buying.

## Ways to pay less

- **Lower per-user price with annual billing** (Annual discount): The pricing toggle advertises 15% off for annual billing. Listed savings run from $6 to $10 per user a month: Foundation is $13 instead of $19, Enterprise $79 instead of $89. Source: https://www.nutshell.com/pricing

## Key features

- **Leads and pipelines:** A drag-and-drop board shows where each lead stands. Foundation and Growth have one pipeline, Pro has 5, Business 10 and Enterprise unlimited.
- **Email and calendar sync:** Two-way sync with Gmail and Outlook keeps emails and calendar events attached to contacts, with email templates and one-click bulk emailing.
- **Sales automation:** Growth adds lead assignment rules and custom stage goals, and Pro adds sales automation for routine pipeline tasks.
- **Reporting and quotas:** Growth adds activity reports and sales quotas, and Pro unlocks advanced reporting. Enterprise includes read-only SQL access to the data.
- **AI outcomes and assists:** AI outcomes cover call and meeting summaries, lead research and email campaign drafts, metered at 10 to 150 per user a month by plan. Lighter AI assists are unlimited.
- **Forms, chat and email marketing:** Every plan includes a form builder, landing pages, web chat with an AI chatbot and 150 free marketing emails a month. Larger email volumes and SMS are paid add-ons.

## Good for

- Small sales teams that want a low per-user entry price
- Teams that want lead capture forms and basic email marketing inside the CRM
- Companies that value live support and onboarding help on every plan

## Worth knowing

- There is no free plan; the free trial lasts 14 days.
- Foundation is limited to 100 active leads, 1 pipeline and 10 custom fields.
- Sales automation, multiple pipelines and the meeting scheduler start at Pro, $42 per user / month billed annually.
- Two-way SMS and social inboxes ($16 per user / month) and proposals and invoices ($79 a month) are paid add-ons.

## Works with

Gmail, Google Calendar, Outlook, Calendly, Aircall, DocuSign, Google Meet, Facebook Messenger

**Tags:** Sales pipeline, Workflow automation, Forms, Reports, AI features, Booking links, Public API

## Alternatives

- [Pipedrive](https://toolgpa.com/tools/pipedrive): Sales CRM organized around visual deal pipelines. [Compare](https://toolgpa.com/compare/nutshell-vs-pipedrive)
- [Capsule CRM](https://toolgpa.com/tools/capsule-crm): Small-business CRM for contacts, sales pipelines and projects. [Compare](https://toolgpa.com/compare/capsule-crm-vs-nutshell)
- [Less Annoying CRM](https://toolgpa.com/tools/less-annoying-crm): Simple CRM for small businesses at one flat per-user price. [Compare](https://toolgpa.com/compare/less-annoying-crm-vs-nutshell)
- [Insightly](https://toolgpa.com/tools/insightly): CRM with built-in project management for after the sale. [Compare](https://toolgpa.com/compare/insightly-vs-nutshell)
- [Zoho CRM](https://toolgpa.com/tools/zoho-crm): Sales CRM with a free edition, process automation and Zia AI. [Compare](https://toolgpa.com/compare/nutshell-vs-zoho-crm)

## Sources

The prices, plans, platforms and features above were read from these pages on Oct 5, 2026:

- https://www.nutshell.com/pricing
- https://app.nutshell.com/public-billing?suiteType=sales
- https://www.nutshell.com
- https://www.nutshell.com/mobile-crm
- https://www.nutshell.com/integrations
- https://www.nutshell.com/about
- https://support.nutshell.com/en/articles/8428997-nutshell-billing-explore-our-pricing-plans

Page: https://toolgpa.com/tools/nutshell
Listed by ToolGPA (toolgpa.com).