# Odoo CRM

> Open-source CRM app from the Odoo business suite

Odoo CRM is the lead and opportunity management app in the Odoo suite of open-source business apps. It offers a Kanban pipeline, activity scheduling, built-in email, SMS and VoIP communication, AI lead scoring and forecasting reports. Used on its own it is free for unlimited users on Odoo Online, while the paid plans unlock every other Odoo app for a single per-user fee.

- **Category:** CRM Software
- **Made by:** Odoo SA
- **Website:** https://www.odoo.com/app/crm
- **Runs on:** Web, iOS, Android
- **Facts last checked:** Oct 5, 2026

## Pricing

Odoo CRM has a free plan. Paid plans start at Rs 725 per user / month, billed yearly (Rs 950 monthly); Indian price list.

- **Pricing model:** Free plan
- **Free plan:** One App Free: a single app such as CRM is free on Odoo Online for unlimited users, with no time limit. Installing additional apps moves the database to a paid plan.
- **Free trial:** Free trial of the paid plans with instant access, no credit card required.

| Plan | Price | What you get |
| --- | --- | --- |
| One App Free | Rs 0 | One app, such as CRM, for unlimited users on Odoo Online. |
| Standard | Rs 725 per user / month, billed yearly (Rs 950 billed monthly) | All Odoo apps on Odoo Online for one fee. Indian rupee list price; a first-year discount lowers it to Rs 580. |
| Custom | Rs 1,350 per user / month, billed yearly (Rs 1,690 billed monthly) | All apps plus Odoo Studio, agentic AI, multi-company and the external API, hosted on Odoo Online, Odoo.sh or on-premise. |

Read from https://www.odoo.com/pricing on Oct 5, 2026. Prices change, so confirm with Odoo CRM before buying.

## Ways to pay less

- **Lower rate with yearly billing** (Annual discount): In the Indian price list read here, Standard is Rs 725 per user a month billed yearly against Rs 950 billed monthly, and Custom is Rs 1,350 against Rs 1,690. Source: https://www.odoo.com/pricing
- **First-year discount for new subscriptions** (Other savings): The pricing page discounts the initial users for the first 12 months: Standard drops from Rs 725 to Rs 580 per user a month on yearly billing in the Indian price list. Source: https://www.odoo.com/pricing
- **Free Education Program for classes** (Education): Odoo's Education Program gives teachers free access to Odoo Online databases to share with a class, along with course materials and workshops. Source: https://www.odoo.com/education/program

## Key features

- **Kanban pipeline:** Each opportunity is a card on a Kanban board. Dragging a card between stages updates the pipeline, and each stage shows its expected revenue.
- **Activity scheduling:** Calls, meetings, mailings and quotations are scheduled from the opportunity, and Odoo plans the next activity based on the sales script.
- **Email, live chat, SMS and VoIP:** Incoming emails are added to the pipeline automatically, and conversations by email, live chat, SMS and VoIP are handled from one place.
- **AI lead scoring and automation:** AI scores leads to help set priorities, and automation takes care of lead creation, team assignment and scheduled activities.
- **Forecasts and dashboards:** Reporting covers revenue forecasts, team performance analysis and custom dashboards built on real-time sales data.
- **Part of the Odoo suite:** CRM connects to other Odoo apps, including Sales for quotes and orders, Subscriptions, Email Marketing and Events. The paid plans include all apps.

## Good for

- Small teams that want a free CRM with no user limit
- Companies that plan to run sales, invoicing and inventory in one suite
- Organizations that want an open-source CRM they can host themselves

## Worth knowing

- Prices here were shown in Indian rupees to a visitor in India; Odoo localizes its price list, so US dollar prices will differ.
- The free plan covers a single app; installing any additional app moves the database to the Standard plan.
- Odoo Studio, the external API, multi-company and on-premise or Odoo.sh hosting belong to the Custom plan.
- Implementation services, Odoo.sh hosting and in-app purchase credits such as SMS and lead generation cost extra.

## Works with

Odoo Sales, Odoo Subscriptions, Odoo Email Marketing, Odoo Events

**Tags:** Sales pipeline, Kanban boards, Workflow automation, Reports, AI features, Open source, Self-hostable

## Alternatives

- [Zoho CRM](https://toolgpa.com/tools/zoho-crm): Sales CRM with a free edition, process automation and Zia AI. [Compare](https://toolgpa.com/compare/odoo-crm-vs-zoho-crm)
- [Bitrix24](https://toolgpa.com/tools/bitrix24): Flat-priced CRM with tasks, chat, video calls and a site builder. [Compare](https://toolgpa.com/compare/bitrix24-vs-odoo-crm)
- [HubSpot](https://toolgpa.com/tools/hubspot): Free CRM at the center of a marketing, sales and service suite. [Compare](https://toolgpa.com/compare/hubspot-vs-odoo-crm)
- [SuiteCRM](https://toolgpa.com/tools/suitecrm): Open-source CRM with no per-user license fees. [Compare](https://toolgpa.com/compare/odoo-crm-vs-suitecrm)
- [Vtiger](https://toolgpa.com/tools/vtiger): All-in-one CRM with a free cloud plan and an open-source edition. [Compare](https://toolgpa.com/compare/odoo-crm-vs-vtiger)

## Sources

The prices, plans, platforms and features above were read from these pages on Oct 5, 2026:

- https://www.odoo.com/pricing
- https://www.odoo.com/pricing-configurator?plan=standard
- https://www.odoo.com/app/crm
- https://www.odoo.com/trial
- https://www.odoo.com/page/editions
- https://www.odoo.com/documentation/19.0/administration/mobile.html
- https://www.odoo.com/education/program
- https://www.odoo.com/legal

Page: https://toolgpa.com/tools/odoo-crm
Listed by ToolGPA (toolgpa.com).