# Okendo > Product reviews for Shopify brands, with loyalty, quizzes and surveys Okendo is a product review app built for Shopify stores. Okendo Reviews asks buyers for reviews, photos and videos after an order, shows them on the store with AI summaries and Q&A, and passes ratings to Google, the Shop app and TikTok Shop. Loyalty, Referrals, Quizzes and Surveys are sold as separate products on the same platform, each priced by monthly orders. - **Category:** Customer Review Tools - **Made by:** Okendo - **Website:** https://okendo.io - **Runs on:** Web - **Facts last checked:** Oct 18, 2026 ## Pricing Okendo has a free plan. Paid plans start at $19 per month for up to 200 orders, billed monthly. - **Pricing model:** Free plan - **Free plan:** Free plan for up to 50 orders a month: automated review request emails, the review form, review rewards, review displays, Google snippets, grouping and moderation. - **Free trial:** 14-day free trial of the paid Reviews plans. | Plan | Price | What you get | | --- | --- | --- | | Free | $0 | Up to 50 orders a month with automated review requests, review rewards, on-site displays and Google SEO snippets. | | Essentials | $19 per month for up to 200 orders, billed monthly | Everything in Free for stores with up to 200 orders a month. | | Growth | $119 per month for up to 1,500 orders, billed monthly | Adds AI review summaries and keywords, a Q&A widget and the TikTok Shop integration. | | Power | $299 per month for up to 3,500 orders, billed monthly | Adds review campaigns, an advanced CSS editor, email and SMS integrations, advanced reporting and managed onboarding. | | Advanced | $499 per month for up to 10,000 orders, billed monthly | Okendo Reviews for stores with 3,501 to 10,000 orders a month. | | Enterprise | Custom | For stores above 10,000 orders a month, priced through sales. | Read from https://okendo.io/pricing/ on Oct 18, 2026. Prices change, so confirm with Okendo before buying. ## Ways to pay less - **Save 8% to 11% with yearly billing** (Annual discount): On Okendo's Shopify App Store listing, Essentials is $204 a year against $19 a month (save 11%) and Growth $1,308 a year against $119 a month (save 8%). Source: https://apps.shopify.com/okendo-reviews - **30% off bundles of three products** (Other savings): Okendo's pricing page sells bundles of three products, such as Reviews, Loyalty and Surveys, at 30% less than buying them one by one. Source: https://okendo.io/pricing/ ## Key features - **Review requests and smart form:** Sends review request emails after each order and collects text, photo and video reviews through a review form, with rewards for reviewers. - **Product and site reviews:** Collects reviews of each product and of the store itself, and shows them in on-site widgets with grouping across related products. - **AI summaries and Q&A:** From Growth up, AI summarizes reviews and pulls out keywords, and a Q&A widget lets shoppers ask questions on product pages. - **Google, Shop and TikTok:** Adds Google SEO snippets on every plan and connects reviews to Google, the Shop app, Meta and TikTok Shop. - **Loyalty, referrals, quizzes and surveys:** Separate Okendo products for points programs, referral offers, product quizzes and post-purchase surveys, each with its own price. ## Good for - Shopify and Shopify Plus brands that want reviews and loyalty on one platform - Stores sending email and SMS through Klaviyo or Postscript - Small stores that can start free under 50 orders a month ## Worth knowing - It is built for Shopify; the pricing page and app listing name no other store platform. - The free plan stops at 50 orders a month, and AI summaries and the Q&A widget start at Growth, $119 a month. - Email and SMS integrations and advanced reporting start at Power, $299 a month. - Loyalty is billed separately, from $99 a month at up to 200 orders; Referrals, Quizzes and Surveys each start at $19. ## ToolGPA grades **GPA: 2.0 out of 4**, graded Oct 18, 2026. Okendo is a Shopify review app with a lot packed around it: AI summaries, Q&A, TikTok Shop sync, and loyalty, referrals, quizzes and surveys as separate products. It starts cheap at $19 a month, but that only covers 200 orders. A shop doing 300 jumps to Growth at $119, which is where it stops being a bargain. - **Value for money: D.** Essentials stops at 200 orders, so a 300-order shop needs Growth: $119 a month, or $1,308 a year on its Shopify listing. Set against its listed rivals at that size, it's the dearest of the lot. You do get AI summaries, Q&A and TikTok Shop for it. - **Free plan and trial: C.** Free up to 50 orders a month, with automated requests, review rewards, on-site displays and Google snippets. Decent for a brand-new shop, but 50 orders is a cap you'll hit. There's a 14-day trial of the paid plans too. - **Features: C.** Covers the job well: requests, photo and video, product and store reviews, AI summaries and Q&A from Growth, Google, Shop app and TikTok Shop, plus loyalty, quizzes and surveys sold apart. The gap: it's built for Shopify, and its pages name no other store platform. - **Ease of use: C.** No store rating on record. It installs from the Shopify App Store and sends requests after each order, but you set up the forms and displays yourself. Managed onboarding only comes with Power, at $299 a month. - **Platforms and integrations: B.** Web, inside Shopify, with Klaviyo, Postscript, Gorgias, Google, Meta, TikTok and Shopify Flow, plus an API. Email and SMS integrations start at Power, though. No phone or desktop app is listed. These are ToolGPA's own grades. Graded from this listing, whose facts were read from Okendo's own pages and Shopify App Store listing on 18 October 2026. Not based on using the product, and shorter than our full reviews. ## Where it stands among customer review tools - Okendo's GPA of 2.0 is higher than 2 of the 14 other customer review tools we grade, and level with 2. - It stands best on platforms and integrations (B, above 0 of 14) and worst on value for money (D, above 0). - Its paid plans start at $19 a month, against a middle price of $39.50 for the category: 2 of the 13 others that charge start lower. - On features, ease of use and platforms it scores 2.3 out of 4. 1 tool scores higher and costs less. The category's chart of price against score: https://toolgpa.com/charts/reviews ## Keep it, or make your own? **Keep it.** The plain part of Okendo you could make: review collection and surveys. What surrounds it you could not. The 3 things listed below take a company, not a weekend. That makes this kind of software worth paying for, not this one in particular: 10 of the 14 other customer review tools grade higher. It costs $228 a year. - You could make: Review collection and surveys: an app builder makes these well. - You could not: It plugs into other products, Shopify, Klaviyo and Postscript among them, and has an API. - You could not: AI features, unless you pay a model provider for each request yourself. - You could not: Hooks into the device itself: widgets. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. ## Works with Shopify, Klaviyo, Postscript, Gorgias, Google, Meta, TikTok, Shopify Flow **Tags:** Review collection, AI features, Surveys, Public API ## Alternatives - [Yotpo](https://toolgpa.com/tools/yotpo): Product reviews, photo UGC and loyalty for online stores. [Compare](https://toolgpa.com/compare/okendo-vs-yotpo) - [Judge.me](https://toolgpa.com/tools/judge-me): Product reviews for Shopify stores with a free plan and one paid tier. [Compare](https://toolgpa.com/compare/judge-me-vs-okendo) - [Stamped](https://toolgpa.com/tools/stamped): Product reviews, Q&A and a loyalty program for online stores. [Compare](https://toolgpa.com/compare/okendo-vs-stamped) - [Junip](https://toolgpa.com/tools/junip): Product reviews for Shopify brands at flat prices with no order caps. [Compare](https://toolgpa.com/compare/junip-vs-okendo) - [Loox](https://toolgpa.com/tools/loox): Photo and video product reviews with referrals for Shopify stores. [Compare](https://toolgpa.com/compare/loox-vs-okendo) ## Sources The prices, plans, platforms and features above were read from these pages on Oct 18, 2026: - https://okendo.io/pricing/ - https://apps.shopify.com/okendo-reviews - https://okendo.io/ Page: https://toolgpa.com/tools/okendo Listed by ToolGPA (toolgpa.com).