# Outreach > Sales engagement and AI agent platform for revenue teams Outreach is a platform for sales teams that runs multi-channel sequences of email, calls, SMS and LinkedIn steps, alongside a built-in dialer, call recording and coaching, deal and pipeline management, and forecasting. Its AI agents research accounts, write personalized messages and prepare meetings. It is sold through sales in packages that combine per-user seats with a monthly allowance of AI credits. - **Category:** Cold Outreach - **Made by:** Outreach - **Website:** https://www.outreach.ai - **Runs on:** Web, iOS, Android, Browser extension - **Facts last checked:** Oct 17, 2026 ## Pricing Outreach's current pricing could not be confirmed from its own site. ## Key features - **Multi-channel sequences:** Sequences of email, call, SMS and LinkedIn steps that handle several contacts at one account and pause automatically when an out-of-office reply comes back. - **AI agents:** Research, Personalization, Revenue, Deal and Meeting Prep agents, plus Omni, an assistant that answers questions and takes actions in the app, on mobile or in Slack. - **Dialer and conversation intelligence:** Outreach Voice places and records calls, with real-time transcription, action items, sentiment analysis and meeting summaries. - **Deal and pipeline management:** Deal health alerts, pipeline views, relationship maps and account plans, with win and loss reporting across the team. - **Forecasting:** AI forecast projections, rollups, scenario planning and territory management are part of the top Amplify Pro package. - **CRM sync:** Engagement from email, LinkedIn, SMS and calls syncs to CRM contacts and opportunities, with polling for changes made in the CRM. ## Good for - Sales teams that want sequences, calling and forecasting in one platform - Larger revenue teams buying through an account executive - Managers who coach reps from recorded calls ## Worth knowing - No prices are published: every package is quoted by sales, combining a per-user seat price with a consumption allowance of AI credits. - Multi-channel sequences start at the Amplify Core package; Amplify Essentials centers on call recording and coaching. - Packages include 10,000 to 100,000 AI credits; more are sold as credit packs, and onboarding services are quoted separately. - Google Chrome is the officially supported browser; the iOS and Android apps cover tasks, calls and email but not building sequences. ## ToolGPA grades **GPA: 2.0 out of 4**, graded Oct 17, 2026. Outreach is a full sales platform, not just an outreach tool: sequences across email, calls, SMS and LinkedIn, plus a dialer that records calls, deal tracking and forecasting, with AI agents throughout. It's built for larger revenue teams. You'll have to talk to sales to learn the price, and there's no trial on record. - **Value for money: C.** No price is published: every package is quoted by sales as per-user seats plus a monthly allowance of AI credits, so there's no per-head figure for a team of five. With nothing published, it sits at C. Onboarding is quoted on top. - **Free plan and trial: F.** Nothing free. There's no free plan and no trial on record, and every package is bought through sales. - **Features: B.** The whole job and a lot around it: sequences of email, call, SMS and LinkedIn steps that pause on out-of-office replies, a dialer with recording and transcripts, deal and pipeline views, forecasting, and agents that research and write. - **Ease of use: C.** No App Store rating on record. It's sold through an account executive with onboarding quoted separately, and the packages, credits and CRM sync take real setting up. - **Platforms and integrations: B.** Web, iPhone, Android and a Chrome extension, with Salesforce, Dynamics 365, Zoom, Teams, Google Meet, Webex and Slack. The phone apps don't build sequences, and there's no desktop app on record. These are ToolGPA's own grades. Graded from this listing, whose facts were read from Outreach's own pages on 17 October 2026. Not based on using the product, and shorter than our full reviews. ## Where it stands among cold outreach tools - Outreach's GPA of 2.0 is higher than 1 of the 20 other cold outreach tools we grade, and level with 3. - It stands best on features (B, above 9 of 20) and worst on free plan and trial (F, above 0). The category's chart of price against score: https://toolgpa.com/charts/cold-outreach ## Keep it, or make your own? **Keep it.** To replace Outreach you would be making newsletters sent to thousands of people that still reach the inbox. That is not a weekend's work, with an AI app builder or without one. That makes this kind of software worth paying for, not this one in particular: 16 of the 20 other cold outreach tools grade higher. - You could make: Sales pipeline: an app builder makes this well. - You could not: Newsletters sent to thousands of people that still reach the inbox. - You could not: An AI agent, with the models and the safeguards behind it. - You could not: Speech turned into text you can trust. - You could not: A real app for iOS and Android. Something home-made would be a web page. - You could not: It plugs into other products, Salesforce, Microsoft Dynamics 365 and Zoom among them, and has an API. - You could not: People on the other end: coaches. No app builder makes those. - You could not: The depth: we grade its features B, which means it covers the whole job. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. ## Works with Salesforce, Microsoft Dynamics 365, Zoom, Microsoft Teams, Google Meet, Cisco Webex, Slack **Tags:** Email campaigns, Sales pipeline, AI features, AI agents, Transcription, Public API ## Alternatives - [Salesloft](https://toolgpa.com/tools/salesloft): Sales engagement platform with cadences, dialer and AI agents. [Compare](https://toolgpa.com/compare/outreach-vs-salesloft) - [Reply.io](https://toolgpa.com/tools/reply-io): Multichannel sales sequences with the Jason AI SDR. [Compare](https://toolgpa.com/compare/outreach-vs-reply-io) - [Klenty](https://toolgpa.com/tools/klenty): Sales cadences of email, calls and SMS with a built-in dialer. [Compare](https://toolgpa.com/compare/klenty-vs-outreach) - [Mixmax](https://toolgpa.com/tools/mixmax): Email sequences, tracking and meeting booking inside Gmail. [Compare](https://toolgpa.com/compare/mixmax-vs-outreach) - [Yesware](https://toolgpa.com/tools/yesware): Email tracking and outreach campaigns inside Gmail and Outlook. [Compare](https://toolgpa.com/compare/outreach-vs-yesware) ## Sources The prices, plans, platforms and features above were read from these pages on Oct 17, 2026: - https://www.outreach.ai/pricing - https://www.outreach.ai/platform/features/sales-engagement - https://www.outreach.ai/ - https://support.outreach.io/support/solutions/articles/159000425603-outreach-mobile-app-overview - https://support.outreach.io/support/solutions/articles/159000426418-how-to-install-the-outreach-everywhere-chrome-extension - https://support.outreach.io/support/solutions/articles/159000432892-how-does-the-outreach-crm-integration-handle-salesforce-lead-assignment-rules- - https://support.outreach.io/support/solutions/articles/159000425801-customizing-the-subject-line-of-activities-posted-to-microsoft-dynamics - https://support.outreach.io/support/solutions/articles/159000425650-outreach-crm-integration-toggles-overview Page: https://toolgpa.com/tools/outreach Listed by ToolGPA (toolgpa.com).