# pcvisit review (2026): is the free plan enough? > German remote support software for Windows and Mac helpdesks Checked Nov 13, 2026 · graded Nov 13, 2026 by ToolGPA. pcvisit is remote support software from a German company for help desks and IT service providers. A customer can join an ad hoc session without installing anything, and unattended computers can be reached through a remote host. The vendor says its servers are in Germany and that connections use 256-bit AES encryption. - **Category:** Remote Desktop - **Made by:** pcvisit Software AG - **Website:** https://www.pcvisit.de/en - **Runs on:** Windows, macOS - **Who should skip it:** Tight if you stay free, at 5 sessions a month and 1 host. - **Facts last checked:** Nov 13, 2026 ## Pricing As of Nov 13, 2026, pcvisit has a free plan, and paid plans start at €199 per year plus VAT. - **Pricing model:** Free plan - **Free plan:** 5 remote sessions per month and 1 unattended computer, with updates included. - **Free trial:** Free version gives 14 days of all features, then the limits apply. | Plan | Price | What you get | | --- | --- | --- | | Free | €0 | 5 remote sessions per month, 1 remote host, all updates and the ISO 27001 security package. | | Profi | €199 per year plus VAT, for 1 named user | Unlimited sessions and remote hosts, parallel sessions, Wake on LAN, team and role features, reports and phone support. Each extra named user is €139 a year. | Read from https://www.pcvisit.de/en on Nov 13, 2026. Prices change, so confirm with pcvisit before buying. ## Key features - **Ad hoc sessions:** A customer joins a session without installing anything or any technical knowledge, using the client module, so a supporter can start quickly. - **Unattended access:** Install one or several remote hosts to reach servers and other computers with no session partner present. - **German hosting and encryption:** The vendor says all connection servers are in German data centres and that it uses 256-bit AES encryption. - **Team and role management:** The Profi plan includes team and role features, reports sent by email as documentation, design customization and tool integration. - **Mobile device access:** Remote access to Android and iOS devices is listed as an optional add-on at €99 a year on the German pricing page. ## Good for - IT service providers and help desks supporting customers on Windows or Mac - Companies that want connection servers kept in Germany - Occasional support work, using the limited free plan ## Worth knowing - Prices are in euros and exclude VAT; the English page shows the Profi price as 'from' €199. - The Profi price covers one named user; each extra named user is €139 a year on the German pricing page. - Add-ons such as mobile device access (€99), session time tracking (from €69), remote diagnosis (€99) and 1-Click RDP (€29) cost extra per year. - Downloads are listed for Windows and Mac only; subscriptions are cancelled by email one month before the period ends. ## ToolGPA grades **GPA: 2.0 out of 4**, graded Nov 13, 2026. pcvisit is remote support software for Windows and Mac help desks, with connection servers kept in Germany. The free plan allows 5 sessions a month on 1 computer, and the Profi plan is 199 euros a year for one named user. - **Value for money: C.** Profi is 199 euros a year plus VAT for one user, roughly $17 a month, near the dearer quarter ($18). Each extra named user is 139 euros a year. - **Free plan and trial: C.** Free is 5 remote sessions a month and 1 unattended computer, with 14 days of all features first. A help desk will hit that cap. - **Features: C.** Ad hoc and unattended access, team roles and German hosting. Mobile device access (99 euros), session time tracking and remote diagnosis are paid add-ons. - **Ease of use: C.** No store rating on record. A support tool means installing it on both ends and setting up users. - **Platforms and integrations: C.** Windows and Mac only on the download list, so a program for computers alone. These are ToolGPA's own grades. Graded from this listing, whose facts were read from pcvisit's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. ## Where it stands among remote desktop apps - pcvisit's GPA of 2.0 is higher than 13 of the 85 other remote desktop apps we grade, and level with 7. - Its paid plans start at about $18.53 a month, against a middle price of $8.33 for the category: 35 of the 44 others that charge start lower. - On features, ease of use and platforms it scores 2.0 out of 4. 34 tools score higher and cost less. The category's chart of price against score: https://toolgpa.com/charts/remote-access ## Keep it, or make your own? **Keep it.** To replace pcvisit you would be making a fast, secure link to another computer through any network. That is not a weekend's work, with an AI app builder or without one. That makes this kind of software worth paying for, not this one in particular: 65 of the 85 other remote desktop apps grade higher. It costs $222.32 a year. - You could make: Reports: an app builder makes this well. - You could not: A fast, secure link to another computer through any network. - You could not: A real app for macOS and Windows. Something home-made would be a web page. A judgement by ToolGPA from this listing, by rules that are the same for every tool. Nothing was built to test it. **Tags:** Remote desktop, Reports ## Alternatives - [TeamViewer](https://toolgpa.com/tools/teamviewer): Remote access and IT support, free for personal use only. [Compare](https://toolgpa.com/compare/pcvisit-vs-teamviewer) - [AnyDesk](https://toolgpa.com/tools/anydesk): Remote desktop app, free for personal use, licensed for business. [Compare](https://toolgpa.com/compare/anydesk-vs-pcvisit) - [Splashtop](https://toolgpa.com/tools/splashtop): Remote access to your own computers, plus separate IT support plans. [Compare](https://toolgpa.com/compare/pcvisit-vs-splashtop) - [Zoho Assist](https://toolgpa.com/tools/zoho-assist): Remote support and unattended access for help desks and IT teams. [Compare](https://toolgpa.com/compare/pcvisit-vs-zoho-assist) - [ISL Online](https://toolgpa.com/tools/isl-online): Remote support and unattended access, cloud or self-hosted. [Compare](https://toolgpa.com/compare/isl-online-vs-pcvisit) ## Sources The prices, plans, platforms and features above were read from these pages on Nov 13, 2026: - https://www.pcvisit.de/en - https://www.pcvisit.de/preise - https://www.pcvisit.de/impressum Page: https://toolgpa.com/tools/pcvisit Listed by ToolGPA (toolgpa.com).